Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported long wait times, often exceeding 20 minutes, both in drive-thru and inside the restaurant.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and poorly prepared food.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing indifference or poor customer service.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty tables and unkempt areas, impacting the overall dining experience.
Food Quality
While some customers enjoyed the food, many noted that items were often cold or not prepared correctly, leading to dissatisfaction.
MH
Mackenzie Huard
Jan 2, 2026
5.0
The girls who work there are so sweet!
JC
Jovahn Croce
Dec 23, 2025
5.0
Ordered delivery today and felt like leaving a review. Workers are great and foods always fresh
LG
Lisa Gerena
Dec 22, 2025
2.0
Ironically, I had to do 2 trips back-to-back the first time. The girl at the drive through was rude, laughing chatting with people. When I was trying to order food with my 2 little ones.
Asking, what is going on?We want our food.We're hungry, the line was moving slow.
Took us about 82 ten minutes to complete the whole thing, with only four cars.Ahead of me.
Got home mail, just got to get home from a playdate.She wanted to go get make grunch fries and the big Mac we go, the line went smoothly. There was someone else working, and not the same girl at the drive through. We got up paid for our stuff. The lady hand us a bag to us to have a good night. We pulled out my daughter said, no, my big Mac's not here. So then we have to go through the drive tool again, and there was a boat 5 cars. There, I have missed the bazaar, so I couldn't run in.
PG
Pamela Gurney
Nov 20, 2025
5.0
Stuck in drive through for 15 mins....not fast food that day.
BM
Breanne Morana
Oct 9, 2025
5.0
Jeremy is awesome He was kind patient and got every detail of my order right even while under the pressure of a busy drive through. I was in the lobby and customer service. Unfortunately is very hard to come by these days. I think Jeremy deserves a raise because he served me with a smile and was polite and I did not feel rushed like most fast food places.Make you feel these days. Thank you Jeremy, for a great experience. We need more like you!