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Dunkin' Zero
Brand Certified

Dunkin'

3.9
(258 reviews)

Business Details

255 Main St, Rutland, MA
01543, United States
(508) 886-0294
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Rutland, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
255 Main St, Rutland, MA
01543, United States

Hours

Reviews

3.9
258 reviews
5 stars
130
4 stars
56
3 stars
30
2 stars
10
1 star
32

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others noted rudeness and poor order accuracy.

Product Quality

Many reviews highlighted issues with food and drink preparation, including incorrect orders and stale items.

Cleanliness

Some customers mentioned cleanliness issues, particularly with staff appearance and store maintenance.

Speed of Service

While some customers appreciated quick service, others experienced long wait times and delays in order fulfillment.

Atmosphere

The store's atmosphere received mixed reviews, with some enjoying the decor and friendliness, while others noted a lack of welcoming behavior from staff.
  • EO
    Emerson O’Donoghue
    Jan 29, 2026
    4.0
    Nice donuts and good munchkins
  • RA
    Raymond Andrews
    Jan 19, 2026
    5.0
    Always, in and out in fair time. Service decent, like forced smiles.
  • CC
    cleopatra Cleo
    Jan 13, 2026
    1.0
    Do not COME to this Dunkin! Drive the extra mile down the hill to tatnick square to the BRAND NEW Dunkin just built. I would give this Dunkin no stars if that was an option. I ordered an iced chai latte (very simple drink) with seven blueberry at the drive-through window when I drove away, there was no blueberry in my drink so I had to come back and get my drink remade. Then when I watch the girl make my drink inside she’s popping shots of blueberry into my coffee from an EMPTY blueberry shot bottle. So I said, do you guys have more blueberrie shot bottles in the back? And then the girl was very rude and she had an attitude and she aggressively said yes I will get you more blueberry from the back. It seems like anything you ask these girls your walking on egg shells afraid they are going to put pee in ir drink or do something bad to your coffee. I didn’t even wanna ask to have my drink remade. I payed almost 6$ for to be made the way I ordered it. I mean I am paying for my order the least I I expect is it to be made correct. (Obviously that’s why there was no blueberry in my drink to begin with) Because I watched her remake my drink and pump blueberry shots into it from an empty blueberry bottle. I mean, if she just didn’t write the first time and wasn’t lazy she wouldn’t have had to have wasted more product an almost three cups of milk. So I’m inside the store now. after she already did that the first time when I came through the drive thru. No blueberry I said! I couldn’t believe that honestly WOW. Not only that the Chai shot bottle was also empty. The counters were dirty. The girls do not seem to be adequately, preparing the store in the morning. Otherwise this wouldn’t be an issue. Someone needs to train these young girls. The supervisor (or older girl on shift) seemed to be even more rude then the other girl. Not only that, she looked very dirty, her nails were dirty, and it was very unbecoming to see her coming to work like that and preparing food and drinks. I will never be coming back a Dunkin’ Donuts again in general. Or wasting my time with these little girls that have no respect. And that’s why they work at a Dunkin’ Donuts. I’m just gunna buy my own coffee from now on save myself the head ache. Totally ruined my day and made Dunkin’ Donuts seem like a really bad atmosphere January 13th at 11:05 am.
  • JZ
    Jeremy Zglobicki
    Jan 10, 2026
    3.0
    Shift lead was in a bad mood and berating other staff members (for taking our order...), the whole drive thru line (5 cars) was seen to before our order was taken
  • JS
    Jason Schmidt
    Nov 22, 2025
    5.0
    Fantastic service daily! Morning, afternoon, and weekends..

Frequently Asked Questions About Dunkin'

What are the regular opening hours of Dunkin' in Rutland, MA?

Dunkin' in Rutland, MA, is open Monday through Saturday from 4:30 AM to 7:00 PM, and on Sunday from 6:00 AM to 6:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers delivery and curbside pickup services for customer convenience.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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