Dunkin'

3.9
252 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Rutland, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
255 Main St, Rutland, MA
01543, United States

Hours

Reviews

3.9
252 reviews
5 stars
126
4 stars
55
3 stars
29
2 stars
10
1 star
32

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Many customers praised the friendly and helpful staff, although some reported rude or inattentive service.

Order Accuracy

A significant number of reviews highlighted issues with incorrect orders, particularly with coffee and food items.

Cleanliness and Atmosphere

The store is generally described as clean and welcoming, with a pleasant atmosphere.

Service Speed

Customers noted quick service during busy times, although some experienced long wait times.

Product Quality

Feedback on product quality was mixed, with some enjoying the coffee and food, while others complained about stale items and incorrect drink preparations.
  • JS
    Jason Schmidt
    2 days ago
    5.0
    Fantastic service daily! Morning, afternoon, and weekends..
  • AV
    Anthony Ventresco
    Nov 11, 2025
    2.0
    This was another sub-par food experience at Dunkin'. ICE cold... no, frozen hash browns in the loaded hash browns. But, that was alright because the cheese sauce was also cold! I think, they thought because I had ordered an iced tea that I wanted my food cold. I didn't, and don't, have time to go back.
  • KG
    KIMBERLY Gallagher
    Sep 27, 2025
    5.0
    Absolutely adorable decorations and this was only 3 pictures there were so many more. The atmosphere was so welcoming and so were the staff, whom were Very friendly, bubbly happy attitudes and so polite !! Great Job Rutland!!!
  • DR
    dorothy robinson
    Aug 16, 2025
    1.0
    Ordered a latte it wasn't filled all the way and they didn't add the espresso, told them what happened and the solution was to give me a cup of espresso instead of making a new latte. Lets just pour hot espresso over whipped cream and ice to make a lovely watered down melted drink. Thanks a million for making my day just a little worse.
  • SM
    Sandra Morancy
    Aug 6, 2025
    5.0
    Quick service with a smile and I get napkins with my order each time.

Frequently Asked Questions About Dunkin'

What are the regular opening hours of Dunkin' in Rutland, MA?

Dunkin' in Rutland, MA, is open Monday through Saturday from 4:30 AM to 7:00 PM, and on Sunday from 6:00 AM to 6:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers delivery and curbside pickup services for customer convenience.