Dunkin'

Reviews

• CC

  cleopatra Cleo

  1 day ago
  1.0
  Do not COME to this Dunkin! Drive the extra mile down the hill to tatnick square to the BRAND NEW Dunkin just built. I would give this Dunkin no stars if that was an option. I ordered an iced chai latte (very simple drink) with seven blueberry at the drive-through window when I drove away, there was no blueberry in my drink so I had to come back and get my drink remade. Then when I watch the girl make my drink inside she’s popping shots of blueberry into my coffee from an EMPTY blueberry shot bottle. So I said, do you guys have more blueberrie shot bottles in the back? And then the girl was very rude and she had an attitude and she aggressively said yes I will get you more blueberry from the back. It seems like anything you ask these girls your walking on egg shells afraid they are going to put pee in ir drink or do something bad to your coffee. I didn’t even wanna ask to have my drink remade. I payed almost 6$ for to be made the way I ordered it. I mean I am paying for my order the least I I expect is it to be made correct. (Obviously that’s why there was no blueberry in my drink to begin with) Because I watched her remake my drink and pump blueberry shots into it from an empty blueberry bottle. I mean, if she just didn’t write the first time and wasn’t lazy she wouldn’t have had to have wasted more product an almost three cups of milk. So I’m inside the store now. after she already did that the first time when I came through the drive thru. No blueberry I said! I couldn’t believe that honestly WOW. Not only that the Chai shot bottle was also empty. The counters were dirty. The girls do not seem to be adequately, preparing the store in the morning. Otherwise this wouldn’t be an issue. Someone needs to train these young girls. The supervisor (or older girl on shift) seemed to be even more rude then the other girl. Not only that, she looked very dirty, her nails were dirty, and it was very unbecoming to see her coming to work like that and preparing food and drinks. I will never be coming back a Dunkin’ Donuts again in general. Or wasting my time with these little girls that have no respect. And that’s why they work at a Dunkin’ Donuts. I’m just gunna buy my own coffee from now on save myself the head ache. Totally ruined my day and made Dunkin’ Donuts seem like a really bad atmosphere January 13th at 11:05 am.
• JZ

  Jeremy Zglobicki

  4 days ago
  3.0
  Shift lead was in a bad mood and berating other staff members (for taking our order...), the whole drive thru line (5 cars) was seen to before our order was taken
• JS

  Jason Schmidt

  Nov 22, 2025
  5.0
  Fantastic service daily! Morning, afternoon, and weekends..
• AV

  Anthony Ventresco

  Nov 11, 2025
  2.0
  This was another sub-par food experience at Dunkin'. ICE cold... no, frozen hash browns in the loaded hash browns. But, that was alright because the cheese sauce was also cold! I think, they thought because I had ordered an iced tea that I wanted my food cold. I didn't, and don't, have time to go back.
• KG

  KIMBERLY Gallagher

  Sep 27, 2025
  5.0
  Absolutely adorable decorations and this was only 3 pictures there were so many more. The atmosphere was so welcoming and so were the staff, whom were Very friendly, bubbly happy attitudes and so polite !! Great Job Rutland!!!

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