Dunkin'

3.9
255 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Rutland, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
255 Main St, Rutland, MA
01543, United States

Hours

Reviews

3.9
255 reviews
5 stars
129
4 stars
55
3 stars
30
2 stars
10
1 star
31

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others noted rudeness and mistakes in orders.

Order Accuracy

Many reviews highlighted frequent issues with incorrect orders, particularly with coffee and food items.

Atmosphere

The store's atmosphere was generally described as welcoming and clean, with some customers appreciating the decorations.

Speed of Service

While some customers experienced long wait times, others noted quick service, especially during busy hours.

Product Quality

Feedback on food quality was mixed, with some items described as stale or not fresh, while others enjoyed the coffee and donuts.
  • JZ
    Jeremy Zglobicki
    2 days ago
    3.0
    Shift lead was in a bad mood and berating other staff members (for taking our order...), the whole drive thru line (5 cars) was seen to before our order was taken
  • JS
    Jason Schmidt
    Nov 22, 2025
    5.0
    Fantastic service daily! Morning, afternoon, and weekends..
  • AV
    Anthony Ventresco
    Nov 11, 2025
    2.0
    This was another sub-par food experience at Dunkin'. ICE cold... no, frozen hash browns in the loaded hash browns. But, that was alright because the cheese sauce was also cold! I think, they thought because I had ordered an iced tea that I wanted my food cold. I didn't, and don't, have time to go back.
  • KG
    KIMBERLY Gallagher
    Sep 27, 2025
    5.0
    Absolutely adorable decorations and this was only 3 pictures there were so many more. The atmosphere was so welcoming and so were the staff, whom were Very friendly, bubbly happy attitudes and so polite !! Great Job Rutland!!!
  • DR
    dorothy robinson
    Aug 16, 2025
    1.0
    Ordered a latte it wasn't filled all the way and they didn't add the espresso, told them what happened and the solution was to give me a cup of espresso instead of making a new latte. Lets just pour hot espresso over whipped cream and ice to make a lovely watered down melted drink. Thanks a million for making my day just a little worse.

Frequently Asked Questions About Dunkin'

What are the regular opening hours of Dunkin' in Rutland, MA?

Dunkin' in Rutland, MA, is open Monday through Saturday from 4:30 AM to 7:00 PM, and on Sunday from 6:00 AM to 6:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers delivery and curbside pickup services for customer convenience.