McDonald's

3.1
1043 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3064 Washington St, Roxbury, MA
02119, United States

Hours

Reviews

3.1
1,043 reviews
5 stars
322
4 stars
149
3 stars
186
2 stars
107
1 star
279

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, including missing items and wrong modifications.

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and slow service times.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning cold or stale items and improper preparation.

Cleanliness and Maintenance

Several reviews noted unsanitary conditions and a need for repairs in the restaurant.

Staff Behavior

There were complaints about staff speaking negatively about customers and a lack of professionalism.
  • BB
    b b
    Jan 5, 2026
    1.0
    I showed up at 23:45 and they said that the kitchen is closed even tho i i had a mobile order 10min before, never ordering again from here as they supposed to not close that kitchen till 23:50 at least
  • IN
    Idies Blanc Neige
    Dec 27, 2025
    1.0
    Absent sanitizers, absent restrooms, absent trash bins, and ice in beverages when you mentioned that it should be without it.
  • KF
    Kelz F
    Dec 21, 2025
    3.0
    This seems like a McDonald's with a personality but very busy place good internet accessibility
  • JP
    Justin Porter
    Dec 16, 2025
    1.0
    This is the worst McDonalds in the entire United States. There is 10 clueless people standing around unable to complete the simplest of orders. A drink and a fry, pre ordered my mobile during a slow hour is taking 17 minutes and counting. This is pathetic.
  • SM
    sweetkarma moneybagz
    Dec 5, 2025
    1.0
    Got it right on paper, double cheeseburger no pickles, extra onions, extra ketchup. They put ABSOLUTELY NO ONION but if you can't read a simple order this isn't the place you should be working. People pay for their food it should be prepared the way its ordered. It's and judging by the reviews this happens often

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 3064 Washington St, Roxbury, MA?

McDonald's at 3064 Washington St, Roxbury, MA is open daily from 6:00 AM to 10:00 PM.

Does this McDonald's location offer delivery service?

Yes, McDonald's offers delivery service daily from 6:00 AM to 12:29 AM with options including same-day and no-contact delivery.