McDonald's

3.1
1032 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3064 Washington St, Roxbury, MA
02119, United States

Hours

Reviews

3.1
1,032 reviews
5 stars
320
4 stars
147
3 stars
184
2 stars
106
1 star
275

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, including missing items and wrong modifications.

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with some customers feeling disrespected or ignored.

Food Quality

Several customers complained about food being cold, stale, or of poor quality, with some mentioning health concerns.

Service Speed

Customers consistently noted slow service, particularly in the drive-thru, with long wait times reported.

Cleanliness and Maintenance

Some reviews mentioned cleanliness issues and the need for upgrades to the restaurant's facilities.
  • JB
    João Felipe Bispo
    2 days ago
    1.0
    Terrible
  • QQ
    Quiana
    Nov 5, 2025
    1.0
    I have been going to this McDonald’s for weeks getting a hash brown and a cup of ice. I’ve never paid for ice now all of a sudden it’s a dollar and nobody speaks English.
  • MA
    Matt Andrade
    Oct 22, 2025
    3.0
    McDonald's is McDonald's
  • LR
    Luis Rodriguez
    Oct 20, 2025
    1.0
    This is my second time ordering here and they got my order wrong twice. I put down no ketchup, and this is the second time they put ketchup on my burger in which I can’t return because I’m on break and when I notice as soon as I get back to work I would suggest ordering there instead of Creating a mobile order because I still had to wait a few minutes for my order even though I ordered 10 minutes ago. Crazy
  • IX
    Isaac X010
    Oct 12, 2025
    1.0
    I hate when I order on Uber and forget to change the location, this is literally the worst location McDonald location in all of Boston, because when u order from here you can tell the food is a day old and and not the highest quality and they always forget items in my order. I ordered two fish fillet meals and the both fries were missing. I also got chicken nuggets and even though I don’t live far from this location they were cold and had small hard chunks in them. I also got a got a happy meal and every item that should be hot was some how cold and tasted like it was made yesterday put in the fridge then put under a heat lamp. The milk that came with the was expired, I know it’s just a day but for a franchise like McDonald’s having something that’s expired is just not acceptable.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 3064 Washington St, Roxbury, MA?

McDonald's at 3064 Washington St, Roxbury, MA is open daily from 6:00 AM to 10:00 PM.

Does this McDonald's location offer delivery service?

Yes, McDonald's offers delivery service daily from 6:00 AM to 12:29 AM with options including same-day and no-contact delivery.