Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported frequent issues with incorrect orders, including missing items and wrong modifications.
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, with some customers feeling disrespected or ignored.
Food Quality
Several customers complained about food being cold, stale, or of poor quality, with some mentioning health concerns.
Service Speed
Customers consistently noted slow service, particularly in the drive-thru, with long wait times reported.
Cleanliness and Maintenance
Some reviews mentioned cleanliness issues and the need for upgrades to the restaurant's facilities.
JB
João Felipe Bispo
2 days ago
1.0
Terrible
QQ
Quiana
Nov 5, 2025
1.0
I have been going to this McDonald’s for weeks getting a hash brown and a cup of ice. I’ve never paid for ice now all of a sudden it’s a dollar and nobody speaks English.
MA
Matt Andrade
Oct 22, 2025
3.0
McDonald's is McDonald's
LR
Luis Rodriguez
Oct 20, 2025
1.0
This is my second time ordering here and they got my order wrong twice. I put down no ketchup, and this is the second time they put ketchup on my burger in which I can’t return because I’m on break and when I notice as soon as I get back to work I would suggest ordering there instead of Creating a mobile order because I still had to wait a few minutes for my order even though I ordered 10 minutes ago. Crazy
IX
Isaac X010
Oct 12, 2025
1.0
I hate when I order on Uber and forget to change the location, this is literally the worst location McDonald location in all of Boston, because when u order from here you can tell the food is a day old and and not the highest quality and they always forget items in my order. I ordered two fish fillet meals and the both fries were missing. I also got chicken nuggets and even though I don’t live far from this location they were cold and had small hard chunks in them. I also got a got a happy meal and every item that should be hot was some how cold and tasted like it was made yesterday put in the fridge then put under a heat lamp. The milk that came with the was expired, I know it’s just a day but for a franchise like McDonald’s having something that’s expired is just not acceptable.
What are the regular operating hours of McDonald's at 3064 Washington St, Roxbury, MA?
McDonald's at 3064 Washington St, Roxbury, MA is open daily from 6:00 AM to 10:00 PM.
Does this McDonald's location offer delivery service?
Yes, McDonald's offers delivery service daily from 6:00 AM to 12:29 AM with options including same-day and no-contact delivery.
What are the drive-thru hours for this McDonald's?
The drive-thru is open from 6:00 AM to midnight Monday through Saturday, and from 7:00 AM to midnight on Sundays.
Can I order McDonald's food through a mobile app?
Yes, you can order using the McDonald's app available for iOS and Android, with quick links at https://mcdonalds.smart.link/jfeqnrnmr and https://play.google.com/store/apps/details?id=com.mcdonalds.app.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services are available at this McDonald's location?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there nearby gas stations close to McDonald's at 3064 Washington St?
Yes, nearby gas stations include Egleston Square Citgo, Mobil, and Exxon & Mobil Stations, which can be convenient stops before or after your visit.
What financial services are available near McDonald's at 3064 Washington St?
Nearby financial services include H&R Block for tax and accounting, Santander Bank Branch and ATMs, PLS Check Cashing, Western Union, and Taxit Financial Services.
Are there any nearby restaurants or food places to check out alongside McDonald's?
Yes, nearby dining options include Egleston House of Pizza, La Parada Dominican Kitchen, Millenium Restaurant & Grill, and Star Fish Market for seafood.
Where can I find more information or connect with McDonald's Roxbury on social media?
You can visit their Facebook page at https://www.facebook.com/111719078864935, follow the Instagram handle @mcdonalds, Twitter @McDonalds, and find more info on their website http://www.mcdonalds.com/.