Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Roxbury, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryNot available
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
367 reviews
5 stars
193
4 stars
65
3 stars
51
2 stars
11
1 star
47
What are people saying?
AI-generated from recent customer reviews
Staff Performance
While many customers praised the friendly and helpful staff, there were also complaints about rudeness and unprofessional behavior from some employees.
Service Speed
Numerous reviews highlighted slow service, with long wait times reported even during off-peak hours, indicating a need for better staffing and efficiency.
Cleanliness
The cleanliness of the location received mixed feedback, with some customers noting it was clean while others reported unsanitary conditions.
Order Accuracy
Several customers experienced issues with incorrect orders or missing items, suggesting inconsistency in order preparation.
Management Issues
There were complaints regarding management's handling of staff and customer service, with some customers expressing frustration over unresponsive management.
- MMMiLLi MiLLzOct 14, 20255.0STAFF IS NICE, DID ME A FAVOR😊… I LOVED MY DRAGONFUIT REFRESHER WITH GREEN TEA… UNFORTUNATELY, MY FOOD WASN’T MEAN’T TO BE REHEATED IN THE MICROWAVE, IT WAS STILL EDIBLE THOUGH😂😩
- LWLeah WirleyAug 30, 20251.0Understaffed and rude. Wouldn’t even give me a cup of water when I ordered a drink.
- THT haskinsJul 20, 20251.0It’s 4:00PM & the doors are locked but yall supposed to be open till 7 but I see workers moving around
- TWT.Choice WilkinsJun 25, 20251.0Lady behind the register lied to me about a new drink their promoting saying the wrong ingredients and when i fact check her about it then switched up by saying that’s starting next week when clearly i showed her the site that it started today on the 25th the drink is called SABRINA’S STRAWBERRY DAYDREAM REFRESHER she was very unhelpful and didn’t seem interested in helping the customer request didn’t even ask her manager when I’m showing her this location also promoting it and it’s on the menu above her head smh I usually have great experiences here but I come in the morning this my first afternoon visit and my last
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Roxbury, MA?
Dunkin' in Roxbury, MA is open from 6:00 AM to 7:00 PM every day of the week.
Does the Dunkin' location in Roxbury offer delivery and pickup services?
Yes, this Dunkin' provides both delivery and curbside pickup services.
What new holiday drinks can I try at Dunkin' in Roxbury?
You can try the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher this holiday season.
What meals are served at Dunkin' in Roxbury?
Dunkin' serves breakfast, lunch, and brunch meals at this location.
What popular menu items does Dunkin' in Roxbury offer?
They offer espresso, coffee, donuts, breakfast sandwiches, and tea among their specialties.
Is there a drive-thru available at Dunkin' in Roxbury?
No, this Dunkin' location does not have a drive-thru service.
Can I order ahead using a mobile app for this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms.
Are there other Dunkin' locations near this Dunkin' in Roxbury?
Yes, there are multiple Dunkin' locations nearby that also serve donuts, coffee, and smoothies.
What nearby places can I visit in Roxbury before or after stopping at Dunkin'?
You can visit Bigfoot Research Museum, a local history and civilization museum, and the Egleston Substation, a historical landmark and monument nearby.
Where can I find ATM and banking services near Dunkin' in Roxbury?
Nearby banking options include TD Bank ATM, Santander Bank ATM and Branch, and Western Union for money transfers.