Brand Certified
Dunkin'
3.9(368 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
1926 Columbus Ave, Roxbury, MA
02119, United States
Certified by Dunkin' • Mar 01, 2026
(617) 541-1911
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Roxbury, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.9
368 reviews
5 stars
195
4 stars
64
3 stars
51
2 stars
11
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, although some reported instances of rudeness and unprofessional behavior.
Speed of Service
Numerous reviews highlighted slow service and long wait times, with complaints about being understaffed and inefficient order handling.
Cleanliness
The location received mixed feedback on cleanliness, with some customers noting it was clean while others reported it being dirty.
Order Accuracy
Several customers experienced issues with incorrect orders or missing items, indicating inconsistency in order fulfillment.
- ERElías RateauFeb 19, 20265.0Nice music. The customer service are very kind and respectful
- NHNaomy HerreraDec 23, 20255.0The way they helped me and made my food taste really great was fantastic, I completely love this place
- MMMiLLi MiLLzOct 14, 20255.0STAFF IS NICE, DID ME A FAVOR😊… I LOVED MY DRAGONFUIT REFRESHER WITH GREEN TEA… UNFORTUNATELY, MY FOOD WASN’T MEAN’T TO BE REHEATED IN THE MICROWAVE, IT WAS STILL EDIBLE THOUGH😂😩
- MGMunch Inn GerApr 3, 20241.0If you want to be in an out with the correct order then this is not the Dunkin for you! They often forget the sugar in your coffee and if you order a bagel with cream cheese spread on it for you they will not do that. If you would like a muffin and have it warmed they do not offer that service. If your using the app for pick up you need to be really patient because chances are they only have two workers and no one is managing the online orders aside from stopping the machine from beeping. If you're wondering why I haven't said anything bad about the sandwiches and the service with them it's because it depends on who's preparing and how busy it is sometimes they'll forget the cheese on your egg cheese wrap other times the English muffin is extra crunchy. To someone reading this it's going to sound like the normal experience but my biggest compliment is what I said about putting cream cheese on my order for me or warming a muffin or coffee roll. I asked for it and it's on my receipt with an extra charge price then if I ordered it with cream cheese on the side or an item not heated. Them forgetting the sugar happens and coffee is they're top item so I'm not too mad about that but I can't jump into work when I have to stop and cream cheese my begal after paying extra for someone else so do it for me. Entitled sure but don't give me the option if it's not a service you can provide.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Roxbury, MA?
Dunkin' in Roxbury, MA is open from 6:00 AM to 7:00 PM every day of the week.
Does the Dunkin' location in Roxbury offer delivery and pickup services?
Yes, this Dunkin' provides both delivery and curbside pickup services.
What new holiday drinks can I try at Dunkin' in Roxbury?
You can try the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher this holiday season.
What meals are served at Dunkin' in Roxbury?
Dunkin' serves breakfast, lunch, and brunch meals at this location.
What popular menu items does Dunkin' in Roxbury offer?
They offer espresso, coffee, donuts, breakfast sandwiches, and tea among their specialties.
Is there a drive-thru available at Dunkin' in Roxbury?
No, this Dunkin' location does not have a drive-thru service.
Can I order ahead using a mobile app for this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms.
Are there other Dunkin' locations near this Dunkin' in Roxbury?
Yes, there are multiple Dunkin' locations nearby that also serve donuts, coffee, and smoothies.
What nearby places can I visit in Roxbury before or after stopping at Dunkin'?
You can visit Bigfoot Research Museum, a local history and civilization museum, and the Egleston Substation, a historical landmark and monument nearby.
Where can I find ATM and banking services near Dunkin' in Roxbury?
Nearby banking options include TD Bank ATM, Santander Bank ATM and Branch, and Western Union for money transfers.
Brand Certified Facts from Dunkin'
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Certified March 01, 2026Yext Knowledge Graph
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