Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Roxbury, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
306 reviews
5 stars
161
4 stars
49
3 stars
26
2 stars
15
1 star
55
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported extremely slow service, often waiting over 20 minutes for their orders.
Staff Attitude
Feedback indicates a mix of positive and negative experiences with staff, with some customers praising friendly service while others reported rudeness and poor customer interactions.
Cleanliness
Several reviews highlighted issues with cleanliness, including dirty conditions and unsanitary practices.
Order Accuracy
Customers frequently mentioned problems with incorrect orders and items missing from their requests.
Management Issues
There were complaints about management's handling of staff and customer service, with some praising individual managers while others criticized their approach.
- EMEmanuele Mattei3 days ago3.0Ottimo punto vendita della famosa catena Dunkin. Locale molto accogliente e molto ben curato e pulito. Personale molto gentile e disponibile che parla anche la lingua spagnola. Diversi posti a sedere, anche con divanetto e con la spina per poter caricare il proprio dispositivo, telefono e computer. Servizio molto veloce. Consigliatissimo.
- ZÖmer Erdem ÖZTÜRKDec 23, 20251.0I ordered food from them and then I wanted to use restroom but they said it’s not working. But before that I saw an employee was using restroom. So they are lying about restroom and food was so old
- CCChilly ChillDec 13, 20252.0Never open on time and close when ever… 👎🏼
- AMArafa MohamedNov 20, 20251.0I have been attacked in this dunkin with food poisoning, after getting confirm at the hospital watch out don’t go.!!! BAD EVIL👎🏾
- MPMelody PaulingOct 25, 20251.0Poor customer service. I waited for almost 30 minutes for a mobile order. An employee said they were short staffed. Manager should have turned off mobile orders until they caught up.
Frequently Asked Questions About Dunkin'
What are the regular operating hours of Dunkin' in Roxbury, MA?
Dunkin' in Roxbury, MA is open daily from 6:00 AM to 7:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this location offers both delivery and curbside pickup services.
What are some of the specialty items available at Dunkin' Roxbury?
Specialties include espresso, coffee, donuts, breakfast sandwiches, and tea.
Can I order Dunkin' ahead of time via a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android for a fast grab and go experience.
What new holiday drinks are offered at Dunkin' this season?
Try the new Cookie Butter Cloud Latte, Berry Sangria Refresher, and returning favorites like Peppermint Mocha and Toasted White Chocolate Signature Lattes.
What meals does Dunkin' serve at the Roxbury location?
Dunkin' serves breakfast, lunch, and brunch at this location.
Is there a drive-thru service available at this Dunkin' store?
No, this Dunkin' location does not have a drive-thru service.
What nearby places can help visitors plan a day out around the Dunkin' Roxbury location?
Visitors can explore Nubian Summer Drive-In for cinema and fast food, visit Boston United Track & Cross Country Club for sports activities, or enjoy a meal at Fasika Cafe nearby.
How can customers reach Dunkin' Roxbury via local amenities or landmarks?
Customers can use nearby landmarks such as the Boston Police District B-2 Roxbury and Brush & Floss Boston Dental to navigate their way to Dunkin'.
Are there any community services or professional offices near Dunkin' in Roxbury?
Yes, nearby are Nuestra Comunidad Development Corporation (community services) and the Law Office of Vesper Gibbs Barnes & Associates for legal services.