Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Roxbury, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Many customers reported extremely slow service, often waiting over 20 minutes for their orders.
Staff Attitude
Feedback on staff attitude was mixed; while some praised the friendliness of certain employees, others reported rudeness and poor customer service.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty conditions and unsanitary practices.
Order Accuracy
Customers frequently experienced issues with incorrect orders and items missing from their orders.
Management
The management received criticism for poor customer service and handling of staff, with some positive mentions of specific managers.
AM
Arafa Mohamed
4 days ago
1.0
I have been attacked in this dunkin with food poisoning, after getting confirm at the hospital watch out don’t go.!!! BAD EVIL👎🏾
MP
Melody Pauling
Oct 25, 2025
1.0
Poor customer service. I waited for almost 30 minutes for a mobile order. An employee said they were short staffed. Manager should have turned off mobile orders until they caught up.
YJ
Yayha Jama
Oct 24, 2025
1.0
The slowest dunking in whole Mass, mind u they have about 6 to 7 people working. Bet u will wait for ur coffee 15 to 20 minutes
What are the regular operating hours of Dunkin' in Roxbury, MA?
Dunkin' in Roxbury, MA is open daily from 6:00 AM to 7:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this location offers both delivery and curbside pickup services.
What are some of the specialty items available at Dunkin' Roxbury?
Specialties include espresso, coffee, donuts, breakfast sandwiches, and tea.
Can I order Dunkin' ahead of time via a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android for a fast grab and go experience.
What new holiday drinks are offered at Dunkin' this season?
Try the new Cookie Butter Cloud Latte, Berry Sangria Refresher, and returning favorites like Peppermint Mocha and Toasted White Chocolate Signature Lattes.
What meals does Dunkin' serve at the Roxbury location?
Dunkin' serves breakfast, lunch, and brunch at this location.
Is there a drive-thru service available at this Dunkin' store?
No, this Dunkin' location does not have a drive-thru service.
What nearby places can help visitors plan a day out around the Dunkin' Roxbury location?
Visitors can explore Nubian Summer Drive-In for cinema and fast food, visit Boston United Track & Cross Country Club for sports activities, or enjoy a meal at Fasika Cafe nearby.
How can customers reach Dunkin' Roxbury via local amenities or landmarks?
Customers can use nearby landmarks such as the Boston Police District B-2 Roxbury and Brush & Floss Boston Dental to navigate their way to Dunkin'.
Are there any community services or professional offices near Dunkin' in Roxbury?
Yes, nearby are Nuestra Comunidad Development Corporation (community services) and the Law Office of Vesper Gibbs Barnes & Associates for legal services.