Brand Certified
Dunkin'
3.8(310 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
2493 Washington St, Roxbury, MA
02119, United States
Certified by Dunkin' • Mar 01, 2026
(617) 541-1911
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Roxbury, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.8
310 reviews
5 stars
163
4 stars
50
3 stars
26
2 stars
15
1 star
56
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported extremely slow service, with long wait times for orders, even during busy hours.
Staff Attitude
Feedback on staff attitude was mixed; while some praised friendly and hardworking employees, others reported rudeness and poor customer service.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty tables and unsanitary conditions.
Order Accuracy
Customers frequently experienced issues with incorrect orders and poor quality of food and drinks.
Management Issues
There were complaints about management, including poor customer service and lack of organization during busy times.
- LHLucy Hill3 days ago5.0Staff are friendly and there's lots of seating.
- MDMargaret DavisFeb 8, 20265.0Can be busy
- VAVinicius Beltrame AndradeFeb 5, 20261.0I was waiting for 5 min while they was talking about last date and the order came wrong
- MAMesut AkdagJan 19, 20261.0The staff is terrible; they don't allow customers to use the restroom even though there is one available.
- EMEmanuele MatteiJan 9, 20263.0Ottimo punto vendita della famosa catena Dunkin. Locale molto accogliente e molto ben curato e pulito. Personale molto gentile e disponibile che parla anche la lingua spagnola. Diversi posti a sedere, anche con divanetto e con la spina per poter caricare il proprio dispositivo, telefono e computer. Servizio molto veloce. Consigliatissimo.
Frequently Asked Questions About Dunkin'
What are the regular operating hours of Dunkin' in Roxbury, MA?
Dunkin' in Roxbury, MA is open daily from 6:00 AM to 7:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this location offers both delivery and curbside pickup services.
What are some of the specialty items available at Dunkin' Roxbury?
Specialties include espresso, coffee, donuts, breakfast sandwiches, and tea.
Can I order Dunkin' ahead of time via a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android for a fast grab and go experience.
What new holiday drinks are offered at Dunkin' this season?
Try the new Cookie Butter Cloud Latte, Berry Sangria Refresher, and returning favorites like Peppermint Mocha and Toasted White Chocolate Signature Lattes.
What meals does Dunkin' serve at the Roxbury location?
Dunkin' serves breakfast, lunch, and brunch at this location.
Is there a drive-thru service available at this Dunkin' store?
No, this Dunkin' location does not have a drive-thru service.
What nearby places can help visitors plan a day out around the Dunkin' Roxbury location?
Visitors can explore Nubian Summer Drive-In for cinema and fast food, visit Boston United Track & Cross Country Club for sports activities, or enjoy a meal at Fasika Cafe nearby.
How can customers reach Dunkin' Roxbury via local amenities or landmarks?
Customers can use nearby landmarks such as the Boston Police District B-2 Roxbury and Brush & Floss Boston Dental to navigate their way to Dunkin'.
Are there any community services or professional offices near Dunkin' in Roxbury?
Yes, nearby are Nuestra Comunidad Development Corporation (community services) and the Law Office of Vesper Gibbs Barnes & Associates for legal services.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
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