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Wendy's

3.4
(2760 reviews)

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
530 American Legion Highway, Roslindale, MA
02131, United States

Hours

Reviews

3.4
2,760 reviews
5 stars
929
4 stars
546
3 stars
447
2 stars
240
1 star
598

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, poor order accuracy, and lack of customer service, with many expressing frustration over their experiences.

Food Quality

Several reviews mentioned cold or poorly prepared food, with some customers experiencing food that made them sick or was not fresh.

Staff Behavior

Mixed feedback on staff behavior; while some noted friendly service, others reported rudeness and unprofessionalism.

Drive-Thru Efficiency

The drive-thru was frequently described as slow and chaotic, with many customers recommending avoiding the inside service altogether.

Overall Experience

Overall, many customers expressed dissatisfaction with their experiences, suggesting significant improvements are needed in management and service.
  • EN
    Esequiel Nieves
    4 days ago
    3.0
    I ordered a big meal...for my family the order came around $ 54 dollars... Uber, eats driver take out what they want leave half the food be aware..this is getting crazy and it's gonna be a problem this happened 3 time my food colder than the freezer 🙃 never again I will pick my order up for now on,? Oh the tip 4% good for you ...
  • KL
    Kieran L
    Feb 19, 2026
    1.0
    I just want to start by saying I didn’t realize I had accidentally ordered the “economic downturn sampler.” we got home and opened the bag to discover that my large frosty was filled to the ✨inspirational✨ halfway mark... I am in fact a half glass empty person, love the optimism though. The 4 piece nugget box? bold reinterpretation. It contained 3 nuggets. Very avant garde. and the fries… oh boy the fries, I can only assume we received the ceremonial bottom-of-the-basket scrapings, hand-selected for their rustic charm. also, if I wanted a medium meal, I would have ordered a medium meal. revolutionary concept, I know, great supine protoplasmic invertebrate jellies 😒
  • RM
    Ronin Miranda
    Feb 12, 2026
    1.0
    You can count on this Wendy’s to never give you any sauces when you buy from Uber Eats. Who wants chicken tenders with no sauce? Really hurts after spending 30$ dollars on a meal to not get any sauce
  • EA
    Eric A
    Feb 8, 2026
    1.0
    This spot doesn’t even deserve 1 star. My DoorDash driver waited AN HOUR AND A HALF for my order tonight. Bless his heart because that’s WAY more patience than I would’ve had by a MILE! Food was cold and “rubbery” upon arrival and there was absolutely no customer service available as the phone at this Wendy’s is shut off/disconnected. I should’ve read the reviews before ordering from this place because apparently ridiculously long wait times, order issues, and horrible customer service (or just none at all) are all commonplace problems at this joint. How this restaurant hasn’t been shut down yet is beyond me… SMH!!!!!! I’d say do better, but this is the result of corporate America, so… 🤷🏻‍♀️ BUYER BEWARE!!!!!!!!!!!!!!!!!!!!
  • SW
    Stephen Wheeler
    Jan 25, 2026
    1.0
    Order placed online, January 20, arrive at restaurant, place is closed at 5 o’clock in afternoon. Money has not been refunded by store owner or Wendy’s. Fraud alert has been placed on the charge, owner knows full well the orders were not fulfilled, just fine with stealing money from customers hoping they won’t notice.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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