A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Customers appreciate the fresh fruits and vegetables, although some express concerns about the quality and selection at certain locations.
Customer Service
Feedback on customer service is mixed, with some praising friendly staff while others report rude or unhelpful employees.
Store Cleanliness
Many reviews highlight the cleanliness of the store, but there are also complaints about dirty conditions and poor organization.
Checkout Experience
Long lines and insufficient staffing at checkout are frequent complaints, leading to frustration among customers.
Pricing Issues
Customers note that prices can be high and inconsistent, with some expressing dissatisfaction with the value offered.
GC
Gloria Cardenas
Jan 27, 2026
5.0
Siempre cuentan con frutas y verduras de excelente calidad. Hay de todo.
DC
Duncan Clarke
Jan 15, 2026
1.0
Website said this was only place with lard within 40min of me. Drove 30 here. No lard. What’s the point of a stock website if nothing is updated?
MM
Miriam Morales
Dec 31, 2025
5.0
The best store with the best price and coupons,on all products all the vegetables are always available and fresh
SC
Sam Conway
Nov 17, 2025
1.0
Quite possibly the worst grocery store in Boston
AS
Amanda Schuller
Oct 30, 2025
5.0
Got some Utz which I haven’t seen where I live! Produce looks pretty good. Store was clean and had a wide variety and coupons you can clip and tie to your phone number for ease of use at checkout. Store brand paper towels are pretty good quality compared to Bounty. Employees were friendly too.
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Certified March 01, 2026Yext Knowledge Graph
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