McDonald's

3.4
1757 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
718 American Lgn Hwy, Roslindale, MA
02131, United States

Hours

Reviews

3.4
1,757 reviews
5 stars
605
4 stars
353
3 stars
330
2 stars
161
1 star
308

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unprofessional behavior.

Order Accuracy

Many customers reported issues with incorrect orders and mistakes in their meals.

Cleanliness

Several reviews mentioned concerns about cleanliness in the dining area and food preparation.

Food Quality

Customers expressed dissatisfaction with the quality of food, including stale items and poorly prepared meals.

Service Speed

A significant number of reviews noted slow service times, particularly in the drive-thru.
  • DL
    Dan L
    Dec 7, 2025
    5.0
    I am happy with my great Sundae.
  • CA
    Cisco A
    Dec 5, 2025
    2.0
    It’s amazing how mnay times I have ordered coffee from this restaurant on uber and received a coke. The receipt they staple on the bag says coffee. Mistakes happen but clearly at this store they are not paying attention to detail.
  • MT
    Mandinha Tavares
    Nov 23, 2025
    1.0
    Terrible drive-thru customer service. Every Sunday, the same Spanish-speaking lady is working, and she consistently treats customers poorly. I don’t appreciate being greeted with “What you want?” and “Anything else?” in a rude tone. It makes the ordering experience uncomfortable and frustrating. Today I ended up canceling my order because of how disrespectful she was. Her customer service skills are extremely unprofessional
  • TJ
    Tonya Jeffers
    Nov 16, 2025
    1.0
    They are supposedly opened at 6am , yet every time i drive through at around 6:15/6:25am there are no staff answering the drive through calls. They need to update their times if they are not opened at 6am! this literally happen every weekend!
  • PD
    Phương Nhi Dương
    Nov 13, 2025
    5.0
    Best McDonald’s I have been so far. The food was hot. The manager there was so nice and accommodating. Could not ask for more!

Frequently Asked Questions About McDonald's

What are the operating hours for dining in at this McDonald's location?

McDonald's in Roslindale, MA is open for dine-in service from 6:00 AM to 10:00 PM every day of the week.

Does this McDonald's have a drive-thru service and what are its hours?

Yes, this McDonald's features a drive-thru service open daily from 6:00 AM until midnight.