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McDonald's

3.4
(1760 reviews)

Business Details

718 American Lgn Hwy, Roslindale, MA
02131, United States
(617) 323-7027
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
718 American Lgn Hwy, Roslindale, MA
02131, United States

Hours

Reviews

3.4
1,760 reviews
5 stars
607
4 stars
353
3 stars
330
2 stars
161
1 star
309

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders and missing items, indicating a lack of attention to detail.

Customer Service

Feedback highlighted poor customer service experiences, with some staff being rude or unprofessional.

Cleanliness

Several reviews mentioned cleanliness issues in the dining area and restrooms, contributing to a negative dining experience.

Food Quality

Customers expressed dissatisfaction with food quality, citing stale or improperly prepared items.

Service Speed

Many reviews noted slow service, particularly during busy times or when using the drive-thru.
  • AY
    Abdulaziz Ali yasin
    Feb 14, 2026
    1.0
    I ordered a spicy chicken burger and somehow got a bun with absolutely no chicken inside. Just bread. That’s it. I checked my bag, saw everything was wrapped, and trusted that the order was correct, which was clearly a mistake. This was honestly the worst drive-through experience I’ve had. If you’re going here, check every single item before you leave because apparently quality control doesn’t exist. Paying for a chicken burger and getting just a bun is beyond unacceptable. Really disappointing and a complete waste of time and money.
  • OC
    Octavio Coelho
    Feb 2, 2026
    1.0
    Poor service and food.
  • DL
    Dan L
    Dec 7, 2025
    5.0
    I am happy with my great Sundae.
  • CA
    Cisco A
    Dec 5, 2025
    2.0
    It’s amazing how mnay times I have ordered coffee from this restaurant on uber and received a coke. The receipt they staple on the bag says coffee. Mistakes happen but clearly at this store they are not paying attention to detail.
  • MT
    Mandinha Tavares
    Nov 23, 2025
    1.0
    Terrible drive-thru customer service. Every Sunday, the same Spanish-speaking lady is working, and she consistently treats customers poorly. I don’t appreciate being greeted with “What you want?” and “Anything else?” in a rude tone. It makes the ordering experience uncomfortable and frustrating. Today I ended up canceling my order because of how disrespectful she was. Her customer service skills are extremely unprofessional

Frequently Asked Questions About McDonald's

What are the operating hours for dining in at this McDonald's location?

McDonald's in Roslindale, MA is open for dine-in service from 6:00 AM to 10:00 PM every day of the week.

Does this McDonald's have a drive-thru service and what are its hours?

Yes, this McDonald's features a drive-thru service open daily from 6:00 AM until midnight.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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