Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,753 reviews
5 stars
604
4 stars
351
3 stars
330
2 stars
160
1 star
308
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, incorrect orders, and unprofessional staff behavior.
Food Quality
Many reviews mentioned issues with food freshness, incorrect orders, and overall dissatisfaction with the food served.
Cleanliness
Several customers noted that the dining area and restrooms were not clean, contributing to a negative experience.
Staff Communication
There were complaints about language barriers and staff not being able to communicate effectively with customers.
Customer Experience
Overall, the experience was inconsistent, with some customers praising good service while many others expressed frustration with the chaotic environment and poor service.
- MTMandinha Tavares1 day ago1.0Terrible drive-thru customer service. Every Sunday, the same Spanish-speaking lady is working, and she consistently treats customers poorly. I don’t appreciate being greeted with “What you want?” and “Anything else?” in a rude tone. It makes the ordering experience uncomfortable and frustrating. Today I ended up canceling my order because of how disrespectful she was. Her customer service skills are extremely unprofessional
- TJTonya JeffersNov 16, 20251.0They are supposedly opened at 6am , yet every time i drive through at around 6:15/6:25am there are no staff answering the drive through calls. They need to update their times if they are not opened at 6am! this literally happen every weekend!
- PDPhương Nhi DươngNov 13, 20255.0Best McDonald’s I have been so far. The food was hot. The manager there was so nice and accommodating. Could not ask for more!
- JWJon WuebkerOct 24, 20251.0Extremely slow and got the order at the counter wrong. Waited for a simple order for over 10 minutes after paying
- YDYomaira DiazOct 10, 20251.0Many years of being a customer of this location, i had such of bad experience today! Waiting at the window a girl handled me a happy meal which i said that i didnt order that, she asked for my receipt which i gave to her after a long wait she handled me the bag and she was all over the place, started making my frappe and stopped to tell another one about my order i parked checked my bag and I was missing my two orders of chicken nuggets! Went inside and spoke to a guy who replaced them but she kept yelling that she gave them to me with an attitude! This girl has no customer service and barely speaks english! SO UNPROFESSIONAL
Frequently Asked Questions About McDonald's
What are the operating hours for dining in at this McDonald's location?
McDonald's in Roslindale, MA is open for dine-in service from 6:00 AM to 10:00 PM every day of the week.
Does this McDonald's have a drive-thru service and what are its hours?
Yes, this McDonald's features a drive-thru service open daily from 6:00 AM until midnight.
Can I order delivery from this McDonald's and what are the delivery times?
Delivery is available daily from 6:00 AM to midnight, offering options like same-day and no-contact delivery.
What types of payment does this McDonald's accept?
Payments accepted at this location include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services does this McDonald's offer to customers?
The services provided include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
How can I earn rewards for free food at this McDonald's?
Join MyMcDonald's Rewards program to earn points towards free food. More information is available on their website.
Is there a mobile app available for ordering at this McDonald's?
Yes, you can use the McDonald's App available on the Apple App Store and Google Play Store for convenient ordering.
What are some nearby places to visit before or after dining at McDonald's?
Nearby places include Popeyes® Louisiana Kitchen for more dining options, AT&T Store for mobile needs, and Valvoline Instant Oil Change for automotive services.
Are there any shopping options close to this McDonald's?
Yes, Happy Dollar discount store and Rainbow Shops are nearby for shopping, along with the Roslindale Shopping Center featuring GameStop.
What public or community services are located near this McDonald's?
Nearby services include Juegos y Sonrisas Daycare, Community Family Dental, and The Church of Jesus Christ of Latter-day Saints for various community needs.