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Wendy's

2.6
(402 reviews)
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Business Details

1111 Hingham St, Rockland, MA
02370, United States
(781) 691-2152
https://locations.wendys.com/united-states/ma/rockland/1111-hingham-st
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About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1111 Hingham St, Rockland, MA
02370, United States

Hours

Reviews

2.6
402 reviews
5 stars
103
4 stars
48
3 stars
31
2 stars
30
1 star
190

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlight consistently poor customer service, with rude and unprofessional staff, particularly at the drive-thru.

Food Quality

Many customers reported cold, stale, or incorrect food orders, with some items being inedible.

Management Issues

The management, particularly a specific manager, received criticism for unprofessional behavior and lack of customer service training.

Operational Problems

Frequent complaints about the drive-thru system, including long wait times, locked dining rooms, and issues with mobile orders.
  • JH
    J H
    Jan 30, 2026
    1.0
    No vailla frosty available. And they gave me a chicken sandwich without the bread. No bread available.
  • EL
    Eric Lofgren
    Jan 28, 2026
    1.0
    The employees here are extremely incompetent as they can’t count to 10 nor know how to fill a large fry container more than half way. They also dont answer the phone.
  • SD
    Stefan Dolphyn
    Jan 17, 2026
    1.0
    DO NOT USE DRIVE THROUGH unless you want to be stuck taking to an AI who is so unintelligent that it mistakes the word milk for no, the word coke for no, the word yes for no.... But at the end it didn't understand the word no. This is as hopeless as it was useless. I'm never giving my business to a company who cares so little for it's customers that it can't even have decency to speak to you when taking your money for what is already sub par service. Shame on you. And shame on whoever thought replacing humans was a good idea
  • TW
    Travis W
    Dec 29, 2025
    1.0
    Avoid - Ai order system doesn’t work
  • BS
    Brianna Smith
    Dec 21, 2025
    1.0
    Awful. Always something here whether it’s in person or through DoorDash. Attitude, long wait or never even getting your order. For years it’s been like this too I avoid going here and anytime I do I regret it.
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Frequently Asked Questions About Wendy's

What are the hours for Wendy's drive-thru at 1111 Hingham St, Rockland?

The drive-thru is open Monday to Friday from 6:30 AM to 1:00 AM, and on Saturday and Sunday from 7:00 AM to 1:00 AM.

Is the Wendy's at 1111 Hingham St still open?

Yes, the location is open and committed to serving quality food every day.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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