Wendy's

2.6
390 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1111 Hingham St, Rockland, MA
02370, United States

Hours

Reviews

2.6
390 reviews
5 stars
99
4 stars
46
3 stars
31
2 stars
30
1 star
184

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported cold, stale, or improperly prepared food, including raw chicken and incorrect orders.

Customer Service

Many reviews highlighted rude and unprofessional behavior from staff, particularly management, leading to a negative dining experience.

Order Accuracy

Frequent complaints about incorrect orders and missing items, with some customers receiving completely wrong meals.

Cleanliness

Customers noted dirty tables and unsanitary conditions, contributing to an overall negative impression of the location.

Drive-Thru Issues

Several reviews mentioned long wait times and poor service at the drive-thru, with staff appearing overwhelmed and unhelpful.
  • SM
    Seth Mott
    Oct 19, 2025
    1.0
    Rotting lettuce on my burger and the ai messed up the order
  • CC
    C-Lo CT2
    Sep 21, 2025
    1.0
    Food is almost always cold, tables are always dirty, employees look at you like your bothering them when your trying to order food. They also lock their doors randomly at times and only want drive-thru orders. Might be worse Wendy’s I’ve ever been to. Update : they still suck nothing has changed and the managers seem not to care about customer service, especially the one with the glasses. Place should shut down and everyone should be retrained or reassigned. Disgusting !
  • TO
    Thomas O'Neill
    Sep 15, 2025
    5.0
    Alberto was kind courteous and professional, he made my customer experience a wonderful one. This man and the rest of the staff deserves raises and promotions.
  • NB
    New England BORN AND BRED
    Sep 9, 2025
    5.0
    My favorite Wendys since they opened in 2020. From JP to Joey and David and Kazuo and Claudia and the daytime ladies they are always good to me.
  • AM
    Ariane Monique
    Aug 29, 2025
    1.0
    The worst service I’ve ever seen in my life, they accepted the pick up order by Uber eats, did not place the order and still left waiting at the door without any satisfaction. I’ll never come back in this place again

Frequently Asked Questions About Wendy's

Is 1111 Hingham St Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.