Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Revere, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.5
589 reviews
5 stars
267
4 stars
91
3 stars
57
2 stars
40
1 star
134
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and dismissive towards customers.
Order Accuracy
Many customers reported frequent issues with incorrect orders, including wrong items and missing components.
Speed of Service
Customers consistently complained about long wait times, both in-store and at the drive-thru, often leading to frustration.
Staff Training
There were calls for better training for staff, particularly in customer service and order preparation, to improve overall experience.
Cleanliness
Several reviews mentioned unsanitary conditions and a lack of cleanliness in the store, contributing to a negative impression.
- CRcaroline roche1 day ago1.0Thankfully the sandwiches tasted fine. However the drinks were made wrong. One young middle eastern girl who gave us our order was very disoriented, confused, had no sense of urgency and continually messed up. She had to keep apologizing and we stayed very patient. We ordered 4 sandwiches online and 1 in person for seperate orders. They gave us the 4 sandwiches from our online order & tried to convince us we didn’t order one in person: that they gave us a free sandwich. This white oddly shaped male (no shade just tea) tried to help but ended up gaslighting us about a sandwich. They need better training at this location!!!!!
- AHAdriana HernándezNov 1, 20251.05:49 pm sábado 1 de noviembre mal servicio al cliente. La q nos atendió nos gritó muy repugnante
- AFAlexander FAug 27, 20251.0I swear the rude kid in there makes the coffee however he desires no matter how you ask for it.
- DDDonna DiVenutiAug 18, 20251.0I've been a customer of this location for 27 years and I will NEVER go back, this last time was unbelievable and ridiculous but the last 3 times have been insane but figured give it another shot, things and shifts change but it only got worse. They're always out of something or they just don't want to make it. Yesterday I went around 1:45pm went to order a couple of orders and the kid on the speakerphone was explaining something to me and some young girl decided to over talk and say for the future there is no more butter pecan it's being replaced with pumpkin, ok that's fine give me that oh we won't have that for 3 more days, ok not a problem give me the caramel. I drive to the window my order comes to $18.70 I only had a $100.00 bill and went to give it to the young man, and he says we can't take anything over $20.00 do you have anything else? No, I'm sorry this is all I have, now there's 3 of them at the window saying we can't take it per our manager, if they are not here so where is the person or manager in charge? If I wasn't picking up for others I would have just left the order all together. One of the young men says well we can take it for a tip though. I ended up using my debit which I did not want to do but since when do you refuse an order from someone paying with cash, middle of the day so there's definitely change, this was just the icing on the cake, thankfully Revere and surrounding cities have multiple Dunkin donuts so it's not too hard to replace but what is going on? This one use to be one of the good ones and now it's a complete waste of time and no one cares about customer service anymore at all. And both coffees were still made wrong. Do better!
- MCMaria Suarez CepedaAug 13, 20252.0Had to wait 20 minutes for a refresher and a loaded hash brown, while people who ordered before me got their order first, just to get a no queso hash brown? It’s not the first time that happens to me at this dunkin 👎👎👎👎
Frequently Asked Questions About Dunkin'
What are the regular operating hours for this Dunkin' location in Revere, MA?
This Dunkin' location is open daily from 5:00 AM to 10:00 PM.
Does this Dunkin' offer delivery and curbside pickup services?
This location offers both delivery and curbside pickup services.
What seasonal drinks are currently featured on the holiday menu at Dunkin'?
The holiday menu includes the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
Can I order Dunkin' ahead using a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both Apple and Android platforms for a fast grab-and-go experience.
What meals are served at this Dunkin' location?
This Dunkin' serves breakfast, lunch, and brunch.
What are some of the popular specialties offered at this Dunkin'?
Specialties include espresso, coffee, donuts, breakfast sandwiches, and tea.
Does this Dunkin' have a drive-thru option?
Yes, this Dunkin' location offers a drive-thru service for convenient ordering and pickup.
Are there any coffee shops near this Dunkin' where I can explore more options?
Nearby coffee options include another Dunkin' and 7-Eleven, both offering convenient spots for coffee and snacks in the area.
What services are available nearby if I need automotive repairs or assistance?
Near this Dunkin', you can find N C Auto Services and N.C."S Auto Service, which provide automotive repair and related services.
Are there family-friendly activities or services close to this Dunkin' in Revere?
Yes, nearby you can find Revere Pediatric Dentistry for family dental care and Revere Karate Academy if you're interested in martial arts classes for kids and families.