McDonald's

Reviews

• JA

  Jared A.

  Dec 20, 2025
  1.0
  Terrible service. Imagine being this greedy and desperate for money as a franchise owner. Why are you delivering and taking orders going to Cambridge, Lowell, Newbury Port, etc. Service is slow, local and in store customers are ignored, yet I get 20 different orders from here going to Cambridge, Lynn, Bedford, Chelmsford, Lowell, Methuen, etc. Sorry they cant help you or serve you here, they have to make a happy meal for a guy in Worcester with a $3 tip.
• PB

  Paula Bearden

  Dec 10, 2025
  1.0
  This is by far the worst I've been to. I went Monday night, just out working 12 hours, I didn't even notice the sign that said the Grinch Meals sold out, I ordered 10 piece nugget grinch meal, again not noticing the sign, she said No, I said no, then I saw the sign, I said ok, could I have a 6 piece nugget and large diet coke, she said No, I said are you sold out of nuggets, she said no! I said, is there a manager, she said no. I said , do you even want my business, she said no, drive up! Nooo, I drove off and will never, ever go back there! I went to Montvale Ave McDonalds, and oh my goodness, what a difference! Hi, can I help you, I got my Grinch meal, they asked if I needed anything else, I said no but thank you, they said Thank you, please drive around, the man who i paid repeated my order before I paid. Said Thank you, drove to the food window, I got a hello, how are you, they said one 10 piece nugget Grinch Meal with a large diet coke, I said yes thank you, I got a thank you! I couldn't resist saying could someone please go train the Reading store, he remained professional and just smiled. I thanked him for a nice experience! He said Im glad and Thank you. Go to the Montvale Ave McDonald's, I have never had a bad experience there!
• JM

  Joseph Maietta

  Dec 3, 2025
  1.0
  AVOID THIS MCDONALDS OUT OF PRINCIPLE. The audacity to charge for sauces when McDonald’s has already overpriced their items is downright insulting to the average consumer. McDonalds was a place for cheap fast food and now it cost more than actual restaurants. AVOID!!!!!!!!
• LC

  Luanna Catalunha

  Dec 3, 2025
  5.0
  I've been to many McDonald's, this place is clean, the bathroom smells good and the service is friendly.
• RC

  Ray Chen

  Nov 23, 2025
  1.0
  Bad service, says allows 3 promo codes but only lets me get 2 Employees says boss doesn’t want to give out promo because I didn’t spend money. During a promotion that McDonald’s does during its our work promo. Apparently the boss is not in and they will not refund the accounts as well.

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