Dunkin'

Reviews

• PP

  pantanella44

  Aug 21, 2025
  1.0
  Went in the store in the morning nobody else in line. Gave my order to a girl who in the middle of the order had to leave to get someone to help then when help came over had to run to bathroom. The man that took over looked at me with three heads after I asked for a large mocha coffee repeated just hot coffee and everytime I said lg hot mocha coffee he would again stare at me not knowing what that was. I tried ordering two wake up wraps egg bacon and cheese and twice asked if I want it on a bagel. I had 4 coffees to order and 4 orders of food that immediately I had no confidence in any of the order coming out right. Said thanks anyways and walked out. This is the 4th time I’ve had a terrible experience there in a row and now I’m finally writing this review. Training needs to happen at this location ASAP and management should be to blame for the constant mess happening behind the counter. My family will never go back to this one.
• KP

  kate p

  Jul 24, 2025
  2.0
  This location's drive thru is a literal cluster, there's always a wait (always). Every mobile order I've made wasn't ready when I got there. After handing me my drink, they act like they have no idea I ordered multiple items (despite it saying so on the drink ticket), so I have to ask for my food... 95% of the time they then proceed to give me the wrong thing despite telling them exactly what I ordered. Save yourself the headache and just go inside.
• AA

  aestowan

  May 20, 2025
  1.0
  Very poor service. Staff needs a lot more training.
• AR

  Adam Rovinelli

  Dec 16, 2021
  1.0
  Incompetent. Literally all you have to do is press a button on the machine that says small medium or large for cream. And they never press the stupid button, it comes black or with a tear drop of cream every time. It’s happened enough for me to dig through my stuff to be able to even post a review
• JB

  Jillian Brochu

  Oct 20, 2021
  1.0
  Whoever was working the evening of October 20th, both employee and manager, were absolutely horrible. Sat at the order window for about 5 minutes and no one serviced me. So I drove up to the pickup window, just to get rude service, no apology, and the wrong coffee AND donut order. Fantastic.

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