Certified by Chipotle Mexican Grill • Mar 08, 2026
Mexican Restaurant
Chipotle Reading Walkers Brook is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
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TakeoutAvailable
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Certified by Chipotle Mexican Grill • Mar 08, 2026
Certified by Chipotle Mexican Grill • Mar 08, 2026
Reviews
3.1
397 reviews
5 stars
132
4 stars
74
3 stars
28
2 stars
26
1 star
137
WC
William Craig
Mar 6, 2026
1.0
Everytime I go to chipotle I tell myself never again, usually due to some combination of bad service and the location being disgustingly gross with trash spewn about. I went against my better judgement for the first time in a year because I had a free burrito. It is now 3am (12+ hours later) and I am still throwing up and diarrhea’ing. This is it I will never go back.
KT
Kiran Sam Thomas
Mar 4, 2026
1.0
Very little portion size.
JM
Jay Monteiro
Feb 22, 2026
1.0
most disgusting restaurant experiences I’ve had. The entire place was filthy — dirty floors, sticky tables, overflowing trash, and an overall unsanitary food prep area. There is absolutely no excuse for a food establishment to operate in these conditions.
After reading previous reviews, it’s clear this is not a one-time issue. Multiple customers have complained about the exact same cleanliness problems, which tells me management is either ignoring the issue or simply does not care. That level of negligence is unacceptable when you are serving food to the public.
A formal complaint with Chipotle corporate as well as the local Board of Health will be filed.Health and safety standards exist for a reason, and customers should not have to worry about sanitation when walking into a national chain restaurant.
This location needs immediate attention and proper management oversight.
VM
vanessa mariscal
Feb 1, 2026
1.0
I'm a Chipotle fan. I don’t usually leave terrible reviews, but this Chipotle experience truly earned it. I came in at 3pm on a Sunday—not exactly peak chaos time—and somehow every single table was filthy. Not “needs a quick wipe” dirty… full-on abandoned dirty.
The vibe was pure chaos. The restaurant music was playing while employees were also blasting their own music from the back, creating a confusing remix no one asked for. On top of that, there was only one meat option available, and the line moved at an impressive snail’s pace.
It was painfully clear there was no manager on duty, because I can’t imagine any manager being okay with employees screwing off while the dining room and food selection looked like this. I love Chipotle, but this location was wildly unorganized, dirty, and frustrating. Please do better—this wasn’t just a bad day, it was a management problem
KR
Kyle Rosa
Jan 29, 2026
1.0
I’m not usually one to complain, but I ordered at 5:30 a pickup order for 5:40. I arrived at the restaurant at 5:40, and was told it was coming in a few. The app indicated the order was ready in a bag for pickup at 5:40 pm. I then proceeded to wait until 6:25, 45 minutes for my order. While I watched other people come in, order, eat, and leave. Several times over. This is unacceptable. I voiced my frustration to a staff member and he yelled at me that there is an order of orders and they are understaffed. That was simply untrue since I spoke with others waiting who had later pickup times than me and received their orders before.
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Certified March 08, 2026Yext Knowledge Graph
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