Business Details
About
Mexican Restaurant
Chipotle Reading Walkers Brook is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.1
374 reviews
5 stars
125
4 stars
73
3 stars
27
2 stars
25
1 star
124
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Numerous reviews highlighted the restaurant's filthy conditions, with dirty tables, overflowing trash, and unsanitary food preparation areas.
Service Quality
Customers consistently reported rude and unhelpful staff, with many experiences of poor customer service and long wait times for orders.
Food Availability
Many reviews mentioned that the restaurant frequently runs out of key menu items, leading to disappointment and frustration among customers.
Order Accuracy
Multiple customers experienced issues with incorrect orders, including missing items and wrong food being served.
Management Issues
Several reviews pointed to a lack of effective management, resulting in disorganization, poor staff morale, and overall negative customer experiences.
- DGDamian GonzaloNov 11, 20251.0Don't order takeout here. I placed my order online, and about three different people canceled it. When I asked what was going on, they told me they have too many staff but don't care about takeout orders at all. I ordered from another Chipotle further away, and it arrived faster than from this branch. It's a shame that even the manager doesn't seem to care.
- ANA Horse with No NameOct 23, 20251.0Infuriating how they don’t use the shelf space for take out/pick up orders. They have a giant shelf specifically for online orders that they don’t use, so you have to awkwardly stand around the front of the line, directly next to the bathroom, cramped around others waiting to pay for their food or ask weather or not their online order is ready or not. Absolutely crap shoot, definitely the worst chipotle in the area, highly recommend Woburn or Burlington because the food is better (chicken is always chewy at this location) and THEY USE THE TAKE OUT SHELF. It’s wild cause the shelf itself is doing nothing but taking up space making things MORE cramped in that little corner by the register. Some of the employees are nice though
- DRDennis RodmanOct 22, 20251.0Worst chipotle in the country. Half the menu is never available
- MBMegan BrowneOct 2, 20251.0Got my order wrong 2 times in one night. I picked around everything out in my bowl that I DID NOT order and barley had any food left.
- BOB OOct 2, 20251.0This Chipotle location was extremely disappointing. The restaurant was filthy and poorly maintained, and the staff was shockingly rude and unprofessional. The overall experience was unpleasant from start to finish. I won’t be returning.
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill Reading Walkers Brook located?
It is located at 46 Walkers Brook Dr, Reading, MA 01867, USA.
What are the operating hours for Chipotle Reading Walkers Brook?
The restaurant is open daily from 10:45 AM to 11:00 PM.
What types of food does Chipotle Reading Walkers Brook serve?
Chipotle serves customizable Mexican food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced real ingredients.
Does Chipotle Reading Walkers Brook offer delivery or pickup services?
Yes, they offer both in-store pickup and delivery services.
How can I order food online from Chipotle Reading Walkers Brook?
You can order online via their website or the Chipotle app, with quick links provided for easy access.
What is the contact phone number for Chipotle Mexican Grill Reading Walkers Brook?
The main phone number is +1 781-944-8924.
Are there nearby restaurants I can visit before or after dining at Chipotle Reading Walkers Brook?
Yes, nearby options include Anthony's Coal Fired Pizza & Wings, Romano's Macaroni Grill, and Chili's Grill & Bar.
What other food options are close to Chipotle Reading Walkers Brook for a varied dining experience?
You can also try Bear Rock Cafe, Oyes Smoke Spot (Asian cuisine), and It's Just Wings nearby.
Are there convenient places nearby to shop or run errands after eating at Chipotle?
Yes, The Home Depot, Staples, and Verizon stores are close by for home improvement, office supplies, and electronics needs.
What recreational or fitness activities are available near Chipotle Reading Walkers Brook?
Nearby you can visit Gym Source for fitness equipment, Beanstalk Adventure Ropes Course for adventure activities, and Wakefield Lake for outdoor enjoyment.