Wingstop

3.4
659 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Randolph Warren St. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
29 Warren St, Randolph, MA
02368, United States

Hours

Reviews

3.4
659 reviews
5 stars
290
4 stars
85
3 stars
72
2 stars
46
1 star
166

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and lack of acknowledgment from employees.

Food Quality

Mixed feedback on food quality; while some enjoyed the wings and flavors, others reported issues with greasy, overcooked, or improperly prepared items.

Cleanliness

Several customers expressed concerns about the cleanliness of the establishment, noting unsanitary conditions and a dirty dining area.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and difficulty reaching the restaurant by phone for resolution.
  • JJ
    Jon McPhail Jr
    Dec 24, 2025
    5.0
    Wonderful people working here. Friendly and helpful. The place is NOT fancy
  • AA
    Ahmed Abohuda
    Nov 22, 2025
    5.0
    Good foods and affordable 😋😀
  • MJ
    Mich J
    Oct 28, 2025
    1.0
    I visited this establishment on 10/28 at approximately 4:44 p.m. and made a purchase totaling $20.73. Since my order was expected to take some time, I did not take my receipt. When I arrived home, my child began eating her wings and found a hair in her food. I immediately called the store to request a refund, as I no longer felt comfortable eating there. The employee who answered, described as a long-haired male and shift leader, informed me that the general manager who processed my order had already gone home. I explained that the refund should still be possible using my Apple Pay details and the time of purchase. He stated he did not know how to issue the refund and repeated that I would need to wait until Thursday for the GM’s return. When I suggested he contact the GM for guidance, he refused and did not take my contact information to have the GM follow up. Based on this experience, I would not recommend this establishment due to sanitation concerns and unprofessional handling of customer issues.
  • SB
    Syritta Barrows
    Oct 25, 2025
    5.0
    Manager Martenicia and her entire staff at the Randolph location was the most friendliest and attentive workers I had the pleasure of interacting with. Very Kind People.
  • MW
    Mr. W
    Oct 18, 2025
    4.0
    I’m quite surprised, it was delicious. Korean Q and honey hot rub were my favorite. Mustard sauce dip is good, lemon pepper fries are great. Service was good and friendly. Need napkins, wet wipes and a little cleaning. Prices are spot on!

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.