Five Guys

4.2
701 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 7 Warren Street in Randolph is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
7 Warren Street, Randolph, MA
02368, United States

Hours

Reviews

4.2
701 reviews
5 stars
381
4 stars
182
3 stars
79
2 stars
23
1 star
36

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries, noting they are tasty and well-prepared, though some reported issues with cold or improperly made orders.

Service Speed

Many reviews highlighted slow service, with customers frequently mentioning long wait times for food, both for dine-in and pickup orders.

Cleanliness

The restaurant is often described as clean, with several customers appreciating the cleanliness of the dining area and restrooms.

Pricing

Numerous customers expressed concerns about high prices, feeling that the cost of meals is excessive for the value received.

Customer Service

Customer service experiences were mixed; while some staff were noted as friendly and attentive, others were described as rude or inattentive.
  • SP
    Stephanie Placeres
    Dec 8, 2025
    5.0
    Always on point best burger
  • DM
    Dameain Mims
    Dec 6, 2025
    5.0
    Quick fast service extremely clean restaurant friendly cool staff I would definitely be returning
  • RS
    Ronald Sullivan
    Nov 23, 2025
    5.0
    Good Service. Great Burger. Good cleanliness on location. Good price.
  • SS
    Shannon Schjolin
    Nov 15, 2025
    5.0
    Staff was friendly enough fries are always on point. 4 stars for atmosphere because its not a cozy or impressive scene.
  • JG
    Jose Gonzalez
    Sep 18, 2025
    1.0
    Service and food was not what I normally expected from a normal place I frequently visit. My first time at this location. The young guy taking our order obviously did not hear us clearly when taking our order. I ordered a single bacon cheese burger for my wife and she gets a bacon cheese burger that comes with 2 burgers. Our friend placed her order and wanted just a cheeseburger and she received a cheeseburger with the works. A very sloppy sandwich. Not to complain or make a scene we did not say anything. Her son had said that the whole time we sat there eating our messed up orders complaining among ourselves not for them to hear, he noticed their crew kept watching us. As if they never had customers dining in or something making the situation uncomfortable. We were the only customers dining in at this time. We will never return to this location.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.