Five Guys

4.2
694 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 7 Warren Street in Randolph is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
7 Warren Street, Randolph, MA
02368, United States

Hours

Reviews

4.2
694 reviews
5 stars
375
4 stars
181
3 stars
79
2 stars
23
1 star
36

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the taste of the burgers and fries, though some reported issues with cold or improperly prepared food.

Service Speed

Many reviews highlighted slow service, with long wait times for food orders, both for dine-in and pickup.

Cleanliness

Several customers noted that the restaurant was clean, although some mentioned issues with the cleanliness of specific areas.

Pricing

Numerous customers expressed concerns about high prices, feeling that the cost did not match the value received.

Customer Service

Feedback on customer service was mixed; while some praised friendly staff, others reported rude or inattentive service.
  • SS
    Shannon Schjolin
    Nov 15, 2025
    5.0
    Staff was friendly enough fries are always on point. 4 stars for atmosphere because its not a cozy or impressive scene.
  • JG
    Jose Gonzalez
    Sep 18, 2025
    1.0
    Service and food was not what I normally expected from a normal place I frequently visit. My first time at this location. The young guy taking our order obviously did not hear us clearly when taking our order. I ordered a single bacon cheese burger for my wife and she gets a bacon cheese burger that comes with 2 burgers. Our friend placed her order and wanted just a cheeseburger and she received a cheeseburger with the works. A very sloppy sandwich. Not to complain or make a scene we did not say anything. Her son had said that the whole time we sat there eating our messed up orders complaining among ourselves not for them to hear, he noticed their crew kept watching us. As if they never had customers dining in or something making the situation uncomfortable. We were the only customers dining in at this time. We will never return to this location.
  • NC
    Nick Caruso
    Aug 29, 2025
    5.0
    I come to this 5 guys on my lunch break a lot, always super clean, food is always good and hot. Staff is very nice and professional. Best five guys I’ve been to
  • EK
    Evil Katil
    Jul 22, 2025
    1.0
    I ordered a burger bowl from this place tonight. All of the food I received was ice cold and old. I threw away half of the food as it was gross. Avoid.
  • JW
    Johnnett West
    Jul 7, 2025
    5.0
    1250 Hancock St. Quincy, MA 02169 is the best-tasting Five Guys I've ever experienced!! Their food, including their awesome "Cajun Fries" are just awesomely tasty and seasoned just right! This Five Guys is what I reward myself with after a hard day and their standard of food cooking and delivery never disappoint me! Do yourself a favor, a savory wonderful food favor and eat there. You will love it as much as I do!

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.