Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customer service experiences vary widely, with some praising friendly staff while others report rude behavior and slow service.
Food Quality
Food is often described as fresh and hot, but there are complaints about incorrect orders and food preparation issues.
Cleanliness
The restaurant is generally noted for being clean, though some reviews mention dirty restrooms and sticky floors.
Order Accuracy
Multiple customers reported issues with missing items or incorrect orders, indicating a need for improvement in order accuracy.
Atmosphere
The dining area is appreciated for its cleanliness and organization, but some customers find it uncomfortable or poorly lit.
L0
Lurchi 0907
Feb 4, 2026
5.0
Frau putzlocher
PD
pericherla dilip
Jan 20, 2026
1.0
They make you wait 30min for a drive thru order and hand over to when you get in the store wondering what’s taking so long, half of them don’t speak English. They always miss packing few things from the order. Typical Chinese takeout experience, poor customer service and communication. I wish Wendy’s could do something about this
NM
Nomadic Methods
Dec 11, 2025
5.0
This wendys is legit . Always fresh food. They let people take naps if their tired. They are open late. More than understanding .even more patient . The inside is usually busy.
Dave may rest peacefully knowing his restaurant is in good hands .
CS
Coleen Sheridan
Nov 24, 2025
5.0
We stopped after midnight on the way home from a concert. The place was clean, organized, and we got everything we asked for.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at 191 Newport Ave in Quincy still open?
Yes, this Wendy's location is open and committed to serving quality food daily.
What are the drive-thru hours for this Wendy's location?
Drive-thru is open Monday to Thursday and Sunday from 6:00 AM to 2:00 AM, and Friday to Saturday from 6:00 AM to 3:00 AM.
Does this Wendy's serve breakfast?
Yes, breakfast is served with a selection of combos, sandwiches, coffee, and sides.
Can I order delivery from this Wendy's?
Yes, delivery is available through the Wendy's app or at order.wendys.com by entering your address.
What payment options are accepted at this Wendy's?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does this Wendy's location have dine-in and drive-thru options?
Yes, it offers dine-in, drive-thru, takeout, and delivery services.
How can I contact Wendy's at 191 Newport Ave for feedback or questions?
You can call (617) 472-2983, visit the online Contact page, or call Customer Care at 888-624-8140.
What nearby places can I visit before or after dining at Wendy's?
Nearby options include Super Chef (American Restaurant), La Paloma Mexican Restaurant, China Jade (Chinese Restaurant), Sher-A-Punjab (Indian Restaurant), Dunkin' (Coffee Shop), and Windy City Pizza.
Is there a convenient place nearby to grab coffee before visiting Wendy's?
Yes, Dunkin' is nearby, offering coffee, donuts, and smoothies, ideal for a quick stop before or after your Wendy's visit.
Are there grocery stores near Wendy's for additional shopping needs?
Yes, 99 Ranch Market and Hannaford Supermarket are nearby grocery options close to the Wendy's location.
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