Wendy's

3.5
1883 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Quincy, MA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Quincy, MA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
520 Southern Artery, Quincy, MA
02169, United States

Hours

Reviews

3.5
1,883 reviews
5 stars
686
4 stars
424
3 stars
298
2 stars
136
1 star
339

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted that the dining area and bathrooms were dirty and in need of attention.

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others noted rudeness and poor communication.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and long wait times, particularly in the drive-thru.

Food Quality

Feedback on food quality was mixed, with some enjoying the taste while others complained about stale or poorly prepared items.

Staffing Issues

Several reviews mentioned that the location appeared to be understaffed, leading to longer wait times and overwhelmed employees.
  • PD
    pericherla dilip
    1 day ago
    1.0
    They make you wait 20 min for a drive thru order, forget about the quality
  • CR
    Colleen Reardon
    4 days ago
    5.0
    The lady at night late night she is amazing always on point. Always makes sure it's fast accurate and fresh. I come at 1am my work schedule and she's a delight to see in the drive thru I know my order will be done right!!!
  • JS
    Jay Sekora
    Dec 30, 2025
    2.0
    We ordered at a kiosk, had to wait a long time for our food, and when we got it home we had the wrong sandwiches. The side orders were correct, but the sandwiches were from some other order (although they had put order slip stuck to them). Check your order before you leave!
  • RH
    RJ Hanrahan
    Dec 23, 2025
    3.0
    Got the Daves double, 2 kids nuggets meal, and Baconator meal with a coke. All Wendy’s locations seem to be struggling lately. The food was okay and what you’d expect from Wendy’s, but the dining area was very messy and clearly needed more attention. The staff was extremely friendly and polite, but it seemed like they were short-handed and doing their best under pressure.
  • BL
    buzz lightyear
    Dec 17, 2025
    1.0
    I went through the drive-thru just this morning and part of my order was a Sprite. I got home and took a big sip and it tasted like it was HALF FILLED WITH CHLORINE!! Tried calling the store twice and (30 rings no answer) so I called their national Customer Service number and reported what had just happened. Not taking it seriously at all (employees must've left cleaning agent IN the machine!!) they just offered to replace the drink when I couldn't even eat the food from being sick!?!

Frequently Asked Questions About Wendy's

Is 520 Southern Artery Wendy's still open?

Our apologies, this particular location is temporarily closed. Please check back soon for more updates.

What are the drive-thru hours at Wendy's located at 520 Southern Artery, Quincy, MA?

The Wendy's drive-thru is open Monday through Friday from 6:30 AM to 4:00 AM, and on weekends from 7:00 AM to 4:00 AM.