Taco Bell / KFC

3.6
1002 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 707 Hancock St in Quincy. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell / KFC
707 Hancock St, Quincy, MA
02170, United States

Hours

Reviews

3.6
1,002 reviews
5 stars
387
4 stars
208
3 stars
162
2 stars
81
1 star
164

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold, poorly prepared, or incorrect items.

Cleanliness

Several reviews mentioned cleanliness issues, particularly with the dining area and restrooms.

Staff Attitude

While some customers praised friendly staff, many noted a lack of friendliness and engagement from employees.

Operational Hours

Customers expressed frustration over incorrect operational hours and early closures.
  • AD
    Adeler Delva Destin
    2 days ago
    5.0
    Very good 👍
  • AS
    Aiden Sage
    Dec 1, 2025
    1.0
    Ordered with Uber Eats from this location. The first driver took the food then canceled the delivery, and presumably ate it. Which is not really their fault. However, when the cancelled delivery went to a different driver, the second driver went to pick up our order and they refused to talk to him. We tried to call and it never went through despite calling repeatedly, except for one attempt where they IMMEDIATELY hung up on us. This is not the first time we've had issues with this location, as many times we've ordered food from this location from both the taco bell and KFC side and it never arrived. Initially I assumed it was a delivery service issue, but I realize now that the location is probably a major contributor to the issue. Thankfully Uber gave us a refund, but they refused to talk to either us or the delivery person. If we hadn't been able to receive a refund through Uber, we would have had to eat the bill, rather than the food we ordered. We were able to order from a different taco bell location who provided fantastic service and we received our food wonderfully and fast. Unfortunately because of how long this whole shabackle took, it was nearly 11pm by the time we got to eat. If you can't even have one person pick up the phone for over 30 minutes, you need to hire more staff. Either someone is being intentionally neglectful and providing terrible service, or your employees are incredibly overworked to the point of being unable to answer the phone OR talk to delivery personnel who are at the counter. As someone who works customer service, I understand that things can get hectic and out of hand sometimes. However, the repeated issues from this location are very disappointing and frustrating, and we will be very hesitant to order from here again.
  • AA
    Ada
    Nov 23, 2025
    1.0
    If you want to be disappointed, come to this Taco Bell. I don’t even have the words to describe my horrendous experience, but just know if you’re already having a bad day, this Taco Bell will make it even worse.
  • RM
    richard mcginn
    Nov 9, 2025
    3.0
    Dine in sux drive threws on point modt time
  • FF
    Francisco VerĂłn Ferreira
    Sep 30, 2025
    5.0
    Incredibly fast service! Food is always great. Tiny store, but tons of options. It's an experience :D

Frequently Asked Questions About Taco Bell / KFC

What are the operating hours for the drive-through at Taco Bell / KFC in Quincy?

The drive-through is open Monday through Thursday and Sunday from 10:00 AM to 12:00 AM, and on Friday and Saturday from 10:00 AM to 2:00 AM.

Where is Taco Bell / KFC located in Quincy?

It is located at 707 Hancock St, Quincy, MA 02170, United States.