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Taco Bell / KFC

3.5
(949 reviews)

Business Details

707 Hancock St, Quincy, MA
02170, United States
(617) 471-4742
https://locations.tacobell.com/ma/quincy/707-hancock-st.html

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 707 Hancock St in Quincy. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell / KFC
707 Hancock St, Quincy, MA
02170, United States

Hours

Reviews

3.5
949 reviews
5 stars
356
4 stars
199
3 stars
153
2 stars
80
1 star
161

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported poor service, including long wait times, incorrect orders, and unresponsive staff.

Food Quality

Feedback on food quality was mixed, with some praising the taste while others complained about cold or poorly prepared items.

Cleanliness

Several reviews mentioned cleanliness issues, particularly with the dining area and food preparation.

Staff Attitude

Customer experiences with staff varied, with some noting friendly service while others encountered rude or indifferent employees.

Operational Hours

Customers expressed frustration over inaccurate operational hours and early closures.
  • KF
    Karen Febo
    5 days ago
    2.0
    They forgot to give me something from my order that I paid for. I showed them the receipt and they didn't believe it. He looked at his screen and still doubted it, even though he was the manager.
  • NM
    Nomadic Methods
    Feb 5, 2026
    4.0
    Decent food. Was fresh . Was served fast and with a smile . They left me alone . Eating area is small and compact but no k e was in there and I was able to work and be left alone for an hour during a snow storm . I wish the menu was easier to read that is all
  • AD
    Adeler Delva Destin
    Jan 10, 2026
    5.0
    Very good 👍
  • AS
    Aiden Sage
    Dec 1, 2025
    1.0
    Ordered with Uber Eats from this location. The first driver took the food then canceled the delivery, and presumably ate it. Which is not really their fault. However, when the cancelled delivery went to a different driver, the second driver went to pick up our order and they refused to talk to him. We tried to call and it never went through despite calling repeatedly, except for one attempt where they IMMEDIATELY hung up on us. This is not the first time we've had issues with this location, as many times we've ordered food from this location from both the taco bell and KFC side and it never arrived. Initially I assumed it was a delivery service issue, but I realize now that the location is probably a major contributor to the issue. Thankfully Uber gave us a refund, but they refused to talk to either us or the delivery person. If we hadn't been able to receive a refund through Uber, we would have had to eat the bill, rather than the food we ordered. We were able to order from a different taco bell location who provided fantastic service and we received our food wonderfully and fast. Unfortunately because of how long this whole shabackle took, it was nearly 11pm by the time we got to eat. If you can't even have one person pick up the phone for over 30 minutes, you need to hire more staff. Either someone is being intentionally neglectful and providing terrible service, or your employees are incredibly overworked to the point of being unable to answer the phone OR talk to delivery personnel who are at the counter. As someone who works customer service, I understand that things can get hectic and out of hand sometimes. However, the repeated issues from this location are very disappointing and frustrating, and we will be very hesitant to order from here again.
  • RM
    richard mcginn
    Nov 9, 2025
    3.0
    Dine in sux drive threws on point modt time

Frequently Asked Questions About Taco Bell / KFC

What are the operating hours for the drive-through at Taco Bell / KFC in Quincy?

The drive-through is open Monday through Thursday and Sunday from 10:00 AM to 12:00 AM, and on Friday and Saturday from 10:00 AM to 2:00 AM.

Where is Taco Bell / KFC located in Quincy?

It is located at 707 Hancock St, Quincy, MA 02170, United States.

Brand Certified Facts from Taco Bell / KFC

Taco Bell / KFC partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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