A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
The store is generally reported as clean and well-maintained, although there are complaints about dirty bathrooms and spoiled produce.
Customer Service
Customer service experiences vary widely; some staff are praised for being friendly and helpful, while others are criticized for rudeness and lack of attention.
Pricing Issues
Many customers express dissatisfaction with high prices and frequent price increases, especially compared to competitors.
Product Quality
There are significant concerns about the quality of produce and other perishable items, with reports of rotten or poorly stored products.
Checkout Experience
Customers frequently mention long wait times at checkout due to insufficient open registers and a reliance on self-checkout options.
RM
Rachel McCaffrey
5 days ago
5.0
Great store. Friendly workers. Great products
JM
John Mckinnon
Feb 21, 2026
1.0
I always shop at the Newport location which is absolutely spotless. This afternoon did some shopping at the southern artery location. Nice employees, store poorly stocked and most importantly very dirty and outdated. Last..the deli stores the cold cut bulk in zip lock bags rather than taking the time to wrap in Saran wrap like every one else in the industry , how old are those did not look very clean neither
JH
Just being fair and honest
Feb 21, 2026
1.0
I always shop at the Newport location which is absolutely spotless. This afternoon did some shopping at the southern artery location. Nice employees, store poorly stocked and most importantly very dirty and outdated. Last..the deli stores the cold cut bulk in zip lock bags rather than taking the time to wrap in Saran wrap like every one else in the industry , how old are those did not look very clean neither
KB
kendall black
Feb 15, 2026
5.0
theyre trying their best it is a massively busy store. the workers there are very helpful and friendly experience for being such a hectic atmosphere.
HH
Harish
Jan 26, 2026
4.0
Good place with lot of options to buy. Maintained very well and it's located in easily accessible area.