Panera Bread

3.9
958 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Quincy is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
200 Hancock Street, Quincy, MA
02171, United States

Hours

Reviews

3.9
958 reviews
5 stars
419
4 stars
283
3 stars
109
2 stars
55
1 star
92

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees like Milton and Dominick received praise for their helpfulness, others were reported as rude and unprofessional.

Food Quality

Food quality is inconsistent, with some customers enjoying their meals while others reported issues like incorrect orders, poor taste, and even finding foreign objects in their food.

Cleanliness

Many reviews highlighted cleanliness issues, particularly with dirty tables and unsanitary conditions in the dining area and bathrooms.

Order Accuracy

Numerous customers experienced problems with order accuracy, including missing items and incorrect food being served.

Atmosphere

The atmosphere is generally described as busy and inviting, but some customers noted it could be improved with better cleanliness and organization.
  • MA
    Mike A.
    Jan 4, 2026
    1.0
    Ordered a couple of breakfast bagels to dine in. After repeating order 3 times because of a language barrier, we grabbed a table. The order was 1 bagel with ham and cheese and one bagel with egg. After a 10 minute wait, the person that took the order walked over and gave us 2 PLAIN bagels. I got up brought them back and explained the order was incorrect to the same person that took the order and brought them to us. He then turned to the cook and tried to explain to him the issue....in a foreign language. I know, shocker. So between the two of them it wasn't getting resolved. Finally a manager came over. English wasn't his first language either. After realizing what the issue was, he was able to complete the order. While waiting at the counter for the order, I noticed another guy standing there with a to go bag. He said that's why he had to come back. WRONG ORDER. Hint: If you're going to run a business here, in America, you need to hire English speaking employees if they're dealing with the public. Employees that assimilate. This used to be a great establishment. Not anymore.
  • DS
    Dayan Siri
    Jan 1, 2026
    4.0
    Only went for tea. Which was good. Usual a clean and friendly panera near a main street.
  • RS
    Rachael Slade
    Dec 30, 2025
    5.0
    I get food here all the time, and I'm just going to say that Sara is the absolute best! There was an issue with doordash, which was out of their control, and she made a stressful situation so simple. 100% recommend this place. Their employees care about their customers. I go here all the time and I will continue to be a loyal customer. Thank you so much!
  • RA
    Rachel A.
    Dec 2, 2025
    4.0
    Husband and I stopped there for a quick sandwich and soup before we headed into Boston to go see a concert. I want to give a special mention about the manager, Milton. He was super helpful and very pleasant to speak to. I did speak to him in regards to them having a Tabasco sauce packets.(I like it for my tomato soup😉) When I inquired with him in regards to their being no Tabasco sauce, he let me know that he was going to definitely be ordering more. I guess the issue there is when it’s put out with the condiments, some “inconsiderate” people (And that’s my word not his) proceed to grab handfuls of it and take it home with them which then leaves none for anybody else. So when he informed me that he would be ordering more, I made the lighthearted suggestion of.” Maybe they should keep it behind the counter and only hand out what is actually asked for”. We both laughed. He said he completely understood my frustration about their being none and promised that there would be some the next time I came in. So again thank you to the staff who are very professional and again a big thank you to the manager Milton. Thanks “the Tabasco lady”😉
  • PI
    Paul Roberts III
    Oct 30, 2025
    5.0
    My friend and I travel a lot for work, and have frequented many Panera Breads. At this location Milton and has staff have been always highly professional, and on point.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Quincy accept reservations?

No, Panera Bread in Quincy does not accept reservations.

What are the delivery hours for Panera Bread Quincy?

Panera Bread Quincy offers delivery from 6:00 AM to 10:00 PM Monday through Saturday, and until 9:30 PM on Sundays.