McDonald's

3.3
1392 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
473 Southern Artery, Quincy, MA
02169, United States

Hours

Reviews

3.3
1,392 reviews
5 stars
426
4 stars
281
3 stars
270
2 stars
131
1 star
284

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

While some customers enjoyed fresh and hot food, many complained about cold, incorrect, or poorly prepared meals.

Cleanliness

The restaurant was often described as dirty, with unclean tables and bathrooms, contributing to a negative dining experience.

Staff Attitude

There were mixed reviews about staff friendliness, with some praising individual employees while others reported rudeness and unprofessional behavior.

Location Issues

The location faced challenges with loitering and disruptive behavior from patrons, affecting the overall atmosphere.
  • JR
    Jason Rizk
    Jan 1, 2026
    1.0
    We got a few items and I was surprised with how many items tasted bad. The chicken nuggets were completely off, had to spit it out and didn’t finish the meal. Fries and filet o fish were completely stale. Disappointed to see how many items were off.
  • YW
    Y W
    Dec 16, 2025
    1.0
    Never order delivery from this store. You will not get what you ordered, and you’ll end up starving every single time.
  • HH
    HAYAKAWA_xiao
    Nov 16, 2025
    5.0
    My friends and I have been to this McDonald's many times. We often sit around a table, playing games while enjoying delicious chicken nuggets and burgers, and chatting about real life.
  • DG
    Daniel G
    Nov 10, 2025
    5.0
    I love the McDonald’s on Southern Artery in Quincy. The staff there are amazing, and they deserve huge praise for what they handle every day. This location is right across the street from a homeless shelter. That means they deal with all kinds of tough customers—people who suffer from mental disorders, yell, bother others, show up drunk or high, or even start fights. It can get really crazy in there. But the employees? They’re like saints. They stay calm, kind, and professional no matter what. I’ve never seen one of them be rude, snap at anyone, or even look upset—even when they have every right to be. And the food? Always hot, fresh, and exactly what I ordered. Every single time. Even when the place is loud and chaotic, my order comes out perfect. To the whole team: You do an awesome job. Thank you for staying so positive and getting things right, day after day. I really appreciate all of you. Five stars.
  • JA
    Joe Avila
    Nov 7, 2025
    4.0
    Fast food.. value options are good. Pricing on regular meal deals are high. Chili's has a deal that cheaper and burger is better

Frequently Asked Questions About McDonald's

What are the hours of operation for McDonald's at 473 Southern Artery, Quincy, MA?

McDonald's at 473 Southern Artery in Quincy, MA is open 24 hours a day, every day of the week.

Does this McDonald's offer drive-thru service?

Yes, this location offers drive-thru service, open 24/7 every day.