Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,386 reviews
5 stars
422
4 stars
280
3 stars
270
2 stars
132
1 star
282
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Order Accuracy
Many customers reported receiving incorrect orders or missing items, leading to frustration.
Cleanliness
Several reviews mentioned dirty tables and unsanitary conditions in the restaurant and restrooms.
Food Quality
Feedback on food quality was mixed, with some customers enjoying fresh food while others received cold or poorly prepared items.
Management Issues
Customers expressed dissatisfaction with management, citing unprofessional behavior and lack of support for staff.
- HHHAYAKAWA_xiaoNov 16, 20255.0My friends and I have been to this McDonald's many times. We often sit around a table, playing games while enjoying delicious chicken nuggets and burgers, and chatting about real life.
- DGDaniel GNov 10, 20255.0I love the McDonald’s on Southern Artery in Quincy. The staff there are amazing, and they deserve huge praise for what they handle every day. This location is right across the street from a homeless shelter. That means they deal with all kinds of tough customers—people who suffer from mental disorders, yell, bother others, show up drunk or high, or even start fights. It can get really crazy in there. But the employees? They’re like saints. They stay calm, kind, and professional no matter what. I’ve never seen one of them be rude, snap at anyone, or even look upset—even when they have every right to be. And the food? Always hot, fresh, and exactly what I ordered. Every single time. Even when the place is loud and chaotic, my order comes out perfect. To the whole team: You do an awesome job. Thank you for staying so positive and getting things right, day after day. I really appreciate all of you. Five stars.
- JAJoe AvilaNov 7, 20254.0Fast food.. value options are good. Pricing on regular meal deals are high. Chili's has a deal that cheaper and burger is better
- YMYe MinNov 2, 20251.0It was not bad yesterday. Orders were quick. The foods were served to tables. But today had to wait for like half an hour to get served to the table but no they did not even serve to the table. They called by the order number. Not even the the table number. The atmosphere, service are not good at all. Kind of dirty too. Please avoid if you can.
- MMMoogie MoughalOct 28, 20251.0Went to this location after 10 + years They supposed to give me a fillet fish meal but gave me chicken nuggets. I went back in as I did do drive thru, the workers told me to throw the chicken nuggets In the trash, I told them to throw them as they gave me the wrong order. Then the mangers started giving me attitude and the started swearing at me. Great customer service NOT. No wonder McDonalds sales are going down if they treat customers like this.
Frequently Asked Questions About McDonald's
What are the hours of operation for McDonald's at 473 Southern Artery, Quincy, MA?
McDonald's at 473 Southern Artery in Quincy, MA is open 24 hours a day, every day of the week.
Does this McDonald's offer drive-thru service?
Yes, this location offers drive-thru service, open 24/7 every day.
What delivery options are available at this McDonald's?
The McDonald's provides delivery, same day delivery, curbside pickup, and no-contact delivery services.
Where can I order McDonald's for delivery or pickup online?
You can order online via https://mcdonalds.order.online/business/-5579 or through the McDonald's App available on both Apple App Store and Google Play Store.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What types of food and services does this McDonald's location offer?
They serve a variety of menu options including breakfast, burgers, sandwiches, coffee, and frozen desserts. Services include Drive-Thru, McDelivery, mobile ordering, gift cards, mobile offers, and free WiFi.
Are there any other fast food options near this McDonald's?
Yes, nearby fast food options include Wendy's and Popeyes® Louisiana Kitchen, both offering convenient alternatives for quick meals.
What nearby services can I visit before or after dining at McDonald's?
Nearby services include Quincy Carwash and ScrubaDub Car Wash for auto cleaning, TD Bank and Santander Bank ATMs for financial needs, and Pearle Vision for optometry services.
Are there any nearby grocery stores or markets close to McDonald's?
Yes, Roxie's of Quincy is a nearby supermarket and grocery store where you can shop for your household needs.
How can customers benefit from the MyMcDonald's Rewards program?
Customers can earn points for free food through the MyMcDonald's Rewards program, which can be accessed online at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.