Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,530 reviews
5 stars
491
4 stars
310
3 stars
250
2 stars
95
1 star
384
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, particularly in the drive-thru, with many waiting over 30 minutes for their orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Staff Attitude
Feedback indicated a mix of experiences with staff, ranging from polite and friendly service to rude and unhelpful interactions.
Cleanliness
Several customers noted concerns about cleanliness, including dirty bathrooms and unkempt dining areas.
Food Quality
While some customers enjoyed the food, others reported issues with cold or poorly prepared items.
- WLwendy lee2 days ago1.0This McDonald’s on Quincy Hancock St is by far the worst McDonald’s I have ever visited. I placed 8 orders online, and because we arrived a bit later to pick them up, the manager threw all of our food into the trash. This was our food that we paid for — she had no right to dispose of it. When we asked her to remake the order, she responded with an attitude and said “Oh my god.” Earlier, we simply asked for an extra sweet and sour sauce, and she refused and even told other staff not to give it to us. Her attitude was extremely unprofessional and completely unacceptable for someone in a manager position. Now I understand why this location has so many complaints. The service here is truly disappointing, and management clearly needs serious improvement.
- RCRob CNov 16, 20251.0I ordered a hot coffee, nothing else, waited 20 minutes while watching massive orders of people who ordered after me being filled. Didn’t really care wasn’t in a rush. Until I finally get my order and receive a cup of coffee cold enough that the cup itself was cold. Which I guess was a small blessing seeing how when the worker handed it to me the cover wasn’t on all the way. The wait I can live with but the effort was embarrassing. These are the same people who think they deserve 20+$ an hour.
- GSGarrett SiuNov 6, 20251.0Worst customer service ever in any McDonald I had been! I had a disappointing experience at this McDonald's location. The customer service was subpar. One of the staff members instructed a driver to reverse in a tight space, resulting in damage to my vehicle. When I addressed the situation, the staff member denied the incident and raised their voice, insisting that my car had not been struck.
- CECorey EvansOct 29, 20255.0Absolutely delicious - highly recommend!
- MMMarceOct 11, 20252.0Used to be my go-to McDonalds in Quincy out of all the others but lately they’ve really dropped the ball. I ordered a 10-piece and they forgot the sauce, ordered an apple pie and they gave me a pumpkin pie instead, asked for a Big Mac w/ no pickles, and they literally put extra pickles on it lol. Will be going to the other McDonald’s in Quincy going forward
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 275 Hancock St, Quincy, MA?
McDonald's at 275 Hancock St, Quincy is open 24 hours every day of the week.
Is McDonald's at this location open for delivery all day?
Yes, McDonald's offers delivery 24/7 every day.
Can I use the drive-through service any time of the day at this McDonald's?
Yes, the drive-through is open 24 hours daily at this location.
What delivery services does McDonald's at this location offer?
They provide DELIVERY, SAME_DAY_DELIVERY, and NO_CONTACT_DELIVERY services.
What payment options are accepted at McDonald's on Hancock St?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does McDonald's offer a mobile app for ordering?
Yes, you can order via the McDonald's App available on both iOS and Android platforms.
Does McDonald's have a loyalty or rewards program?
Yes, via MyMcDonald's Rewards, you can earn points for free food.
What nearby transit options can help me reach McDonald's at 275 Hancock St?
The MBTA North Quincy Station nearby provides convenient transportation access to McDonald's.
Are there any notable shopping or convenience stores near McDonald's?
Yes, Target, Shell gas station, Speedway convenience store, and Chase Bank are nearby for combined errands or stops.
What nearby places can I visit for coffee or sandwiches around McDonald's?
Starbucks and D'Angelo Grilled Sandwiches are close by if you're looking for alternative coffee or sandwich options.