Five Guys

4.0
464 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1250 Hancock Street in Quincy is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
1250 Hancock Street, Quincy, MA
02169, United States

Hours

Reviews

4.0
464 reviews
5 stars
235
4 stars
117
3 stars
38
2 stars
25
1 star
49

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers praised the burgers and fries for their taste and freshness, though some noted a decline in quality and portion sizes.

Service Issues

Numerous reviews highlighted poor customer service experiences, including rude staff, incorrect orders, and long wait times.

Pricing Concerns

Several customers expressed that the prices are high relative to the quality and portion sizes of the food.

Inconsistent Experience

Feedback indicated a mix of positive and negative experiences, with some customers enjoying their meals while others faced significant issues with orders.

Location Challenges

The location was noted for being inconvenient for pick-up and having issues with order readiness, especially for online orders.
  • YW
    Yi Sheng Wang
    Nov 12, 2025
    1.0
    I order 6 big cheese burgers and 3 drinks including milk shake. I’m asking a small bad for peanuts they usually give out for free. I’m coming alone. I’m worried that I can’t hold 2 peanut trays (I don’t have extra hand) so i asked for a small bag for it. The manger with black shirt with black hat refused to provide me one and expressed very rude altitudes like “what I can’t give you a bag”
  • II
    Ibbnelda
    Oct 19, 2025
    5.0
    예전에 가족회식장소였다 늘 옳은 선택
  • MR
    Miguel Angel Rivas
    Oct 16, 2025
    5.0
    Best burgers ever, the service is great too. The only improvement I'll suggest is when you order via the app, you get the notification that your order is ready before it's actually ready, they began to prepare until you arrive.
  • RS
    Rosa Spinoza
    Oct 6, 2025
    5.0
    We went after a wedding not to busy but everything good 👍
  • JJ
    Jay Joe
    Sep 24, 2025
    2.0
    Got a hot dog that was good but also a large soda. The soda on both machines were stale no matter what flavor you’d choose. Told one of the employees about it she said they’d take care of it but never did, didn’t get to enjoy my drink

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.