Brand Certified
Five Guys
4.0(468 reviews)
Certified by Five Guys • Feb 22, 2026
Business Details
1250 Hancock Street, Quincy, MA
02169, United States
Certified by Five Guys • Feb 22, 2026
(617) 481-8635
Certified by Five Guys • Feb 22, 2026
https://restaurants.fiveguys.com/1250-hancock-street
Certified by Five Guys • Feb 22, 2026
About
Certified by Five Guys • Feb 22, 2026
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1250 Hancock Street in Quincy is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Five Guys • Feb 22, 2026
Hours
Certified by Five Guys • Feb 22, 2026
Reviews
4.0
468 reviews
5 stars
238
4 stars
117
3 stars
38
2 stars
25
1 star
50
What are people saying?
AI-generated from recent customer reviews
Service Issues
Multiple customers reported poor service, including rude staff and incorrect orders.
Food Quality
While many praised the burgers and fries, several reviews noted a decline in quality and inconsistency in portion sizes.
Pricing Concerns
Customers frequently mentioned that the prices are high relative to the quality and quantity of food received.
Order Accuracy
There were numerous complaints about incorrect orders and missing items, particularly with delivery.
Positive Experiences
Despite the issues, many customers enjoyed the food and appreciated the friendly staff at times.
- S2Starphoria St. Pete Enchant 2021Jan 28, 20261.0I dont leave reviews, but this was just ridiculous. I got there at 1015am, door was locked, but an employee came over and told me they weren't open until 11 that nothing was ready. I walked away got into my car and as I was driving off the same employee let another customer into the restaurant. Absolutely disgusting service, I called and was told they were opened I asked to speak to the manager and they just changed their tone. Five guys is great, these employees were degrading. These employees were bottom of the barrel, couldn't believe that happened over the phone that was just messed up
- RBRocco and Sons BarbershopJan 26, 20265.0Great burger and best fries.
- YWYi Sheng WangNov 12, 20251.0I order 6 big cheese burgers and 3 drinks including milk shake. I’m asking a small bad for peanuts they usually give out for free. I’m coming alone. I’m worried that I can’t hold 2 peanut trays (I don’t have extra hand) so i asked for a small bag for it. The manger with black shirt with black hat refused to provide me one and expressed very rude altitudes like “what I can’t give you a bag”
- IIIbbneldaOct 19, 20255.0예전에 가족회식장소였다 늘 옳은 선택
- MRMiguel Angel RivasOct 16, 20255.0Best burgers ever, the service is great too. The only improvement I'll suggest is when you order via the app, you get the notification that your order is ready before it's actually ready, they began to prepare until you arrive.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys in Quincy accept reservations?
Five Guys in Quincy does not accept reservations.
What are the operating hours of Five Guys at 1250 Hancock Street, Quincy?
Five Guys in Quincy is open daily from 11:00 AM to 10:00 PM.
Does Five Guys Quincy offer delivery and what are the delivery hours?
Yes, delivery is available daily from 11:00 AM to 9:30 PM through their online ordering platform.
Can I customize my burger or milkshake at Five Guys in Quincy?
Absolutely! They offer more than 250,000 ways to customize burgers and over 1,000 milkshake combinations.
What payment options are accepted at Five Guys on Hancock Street?
Five Guys accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is Five Guys in Quincy kid-friendly?
Yes, they welcome children and have children's menu options as well as high chairs available.
How can I place an online order for Five Guys in Quincy?
You can place your order online at https://order.fiveguys.com/location/five-guys-quincy/menu or via their app available on Apple and Android stores.
What nearby public transit option can help me get to Five Guys in Quincy?
Quincy Center MBTA train station is nearby, providing convenient public transportation access to Five Guys at 1250 Hancock Street.
Are there any places to visit near Five Guys in Quincy after enjoying your meal?
You can visit The Presidents Trail, a historic museum and landmark, or relax at Bark Park, a local community park near Five Guys.
What other dining options are available near Five Guys in Quincy?
Nearby dining options include Dotty's Kitchen & Raw Bar, The Townshend cocktail bar and restaurant, and the Caribbean restaurant Come2MiYard.
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