Dunkin'

Reviews

• B8

  Bush 88

  Jan 27, 2026
  2.0
  4:30 pm she said can't make hot cappuccino because is machine is clean!I don't know who runs this place is amazing place clean, but service isn't what expected.
• AH

  Angel Huang

  Jan 23, 2026
  1.0
  The food was good and the environment was comfortable, but the service attitude of the cashier that day was terrible; it felt like she was discriminating against customers. Here's what happened: I ordered 50 donuts and a box of coffee through my phone. After placing the order, my phone showed that the payment hadn't gone through. I thought I could pay when I picked up the food. When I arrived at the store, I told the cashier that I had placed the order on my phone but the payment hadn't gone through, and asked what I should do. The cashier (a short girl with glasses) told me expressionlessly that she didn't know how to handle it. I then asked if I could cancel the order on my phone and place a new order at the counter. She said no. I then asked again how I could place an order now. She remained expressionless and said impatiently that she didn't know how to handle it or how to use the phone system. Her attitude was simply discriminatory towards customers. Later, I reluctantly approached another female employee (a slightly overweight woman). This woman smiled and asked if my name was [my name]. I said yes, and she very kindly told me that the payment would be automatically processed when I picked up the order. I said okay, and then this woman helped me with my order. Her service was excellent. The first cashier, however, needs service training. Her attitude towards customers is problematic; if she doesn't want to work as a cashier, she shouldn't, as she's responsible for the store's service reputation.
• ES

  Edward Sheehan

  Jan 16, 2026
  5.0
  America Always Runs On Dunkin Yes Indeed.
• JM

  Jacqueline Mina

  Dec 17, 2025
  5.0
  Such a beautiful well maintained Dunks. So clean, and the coffee and donuts are dam stellar for such a high paced busy shop. This Dunks takes pride in being a great establishment!! I will drive there instead of Southern Artery!!
• CH

  Carroll Hawkins

  Nov 8, 2025
  3.0
  This place is usually rather good, but if you order on the app and they don't have what you ordered they will make it a giant pain to get a refund for something they can't give you. I'm writing this as when it happened in the past the store was busy so I gave it a pass, but most recently this happened when the drive through and the store were empty, so this has to be official Dunkin policy to never give refunds without an unnecessarily large fight even when they cannot fulfill the order.

Frequently Asked Questions About Dunkin'