Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Quincy, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customer service experiences vary widely; some staff are praised for being friendly and efficient, while others are criticized for rudeness and mistakes in orders.
Order Accuracy
Many customers reported issues with incorrect orders, particularly with drinks and food items, leading to frustration.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the bathrooms, which detracted from the overall experience.
Speed of Service
Customers frequently noted slow service, especially during busy times, with some expressing dissatisfaction with wait times.
Product Quality
Mixed feedback on product quality; while some enjoyed the coffee and donuts, others reported issues with stale or improperly made items.
CH
Carroll Hawkins
Nov 8, 2025
3.0
This place is usually rather good, but if you order on the app and they don't have what you ordered they will make it a giant pain to get a refund for something they can't give you. I'm writing this as when it happened in the past the store was busy so I gave it a pass, but most recently this happened when the drive through and the store were empty, so this has to be official Dunkin policy to never give refunds without an unnecessarily large fight even when they cannot fulfill the order.
RM
Robbie Morgan
Oct 26, 2025
1.0
Never order form delivery, every time I try to order an extra toasted bagel with cream cheese I either get the bagel white, or no cream cheese, or both. Really pisses me off when I’m at work and want a bagel in the morning and don’t have time to go.
KC
Karen Cao
Jul 11, 2025
1.0
Don’t bother coming here later in the day. Morning staff is very efficient, kind, and makes my coffee right with no issues every time. The two younger ladies with glasses are both very socially awkward and don’t seem to have any deductive reasoning. If there’s barely any expresso left because you’re getting ready to clean the machine, then communicate that before charging me for a latte that tasted like sugary milk.
JK
Josh Kitchens
Jul 11, 2025
1.0
My girlfriend comes back to me after the night crew ruined her drink. instead of telling her they were cleaning the espresso machine, they gave her practically a cup of milk which was clearly not her order. my girlfriend and i both have worked in customer service and this is some awful service do better. im not giving you my money for that kind of service.
What are the regular operating hours for Dunkin' at 588 Washington St, Quincy, MA?
Dunkin' is open daily from 5:00 AM to 8:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, Dunkin' provides both delivery and curbside pickup services to its customers.
What are some of the specialties you can find at this Dunkin' location?
Specialties include espresso, coffee, donuts, breakfast sandwiches, and tea.
Is it possible to order ahead using the Dunkin' app for this location?
Yes, customers can order ahead using the Dunkin' mobile app for a fast grab and go experience.
What holiday drinks are currently available at this Dunkin' store?
You can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and Berry Sangria Refresher this holiday season.
Which meals are served at this Dunkin' location?
They serve breakfast, brunch, and lunch meals.
Does this Dunkin' have a drive-thru service?
Yes, this location offers a drive-thru for customer convenience.
What nearby recreational activities are available around this Dunkin' location?
Near Dunkin', you can visit Swordmaster Martial Arts or enjoy boat rentals at Lenny's Boat Rentals for sports and recreation.
Are there any nearby dining options customers can explore around the Dunkin' store at 588 Washington St?
Yes, nearby dining options include Wild Willy's Burgers, Ena's Bar and Lounge with Asian cuisine, and Maggy's Lounge bar.
What nearby services and essentials can customers find close to this Dunkin' location?
Customers can find automotive repair at Auto-Matic and Brilliant Tire, beauty services at Hair On Point Salon, and health services at Northeast Addictions Treatment Center nearby.