Dunkin'

3.9
315 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Quincy, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
588 Washington St, Quincy, MA
02169, United States

Hours

Reviews

3.9
315 reviews
5 stars
156
4 stars
74
3 stars
33
2 stars
16
1 star
36

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported mixed experiences with service, noting both friendly and efficient staff as well as rude interactions and incorrect orders.

Product Consistency

There were complaints about incorrect orders and inconsistent quality of food and drinks, with some customers experiencing issues with coffee and food temperature.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the bathrooms and with food preparation areas.

Speed of Service

Customers frequently noted slow service, especially during busy times, with some expressing frustration over long wait times.

Overall Experience

While many customers appreciated the coffee and donuts, there were significant concerns regarding service and product quality that affected overall satisfaction.
  • JM
    Jacqueline Mina
    Dec 17, 2025
    5.0
    Such a beautiful well maintained Dunks. So clean, and the coffee and donuts are dam stellar for such a high paced busy shop. This Dunks takes pride in being a great establishment!! I will drive there instead of Southern Artery!!
  • CH
    Carroll Hawkins
    Nov 8, 2025
    3.0
    This place is usually rather good, but if you order on the app and they don't have what you ordered they will make it a giant pain to get a refund for something they can't give you. I'm writing this as when it happened in the past the store was busy so I gave it a pass, but most recently this happened when the drive through and the store were empty, so this has to be official Dunkin policy to never give refunds without an unnecessarily large fight even when they cannot fulfill the order.
  • RM
    Robbie Morgan
    Oct 26, 2025
    1.0
    Never order form delivery, every time I try to order an extra toasted bagel with cream cheese I either get the bagel white, or no cream cheese, or both. Really pisses me off when I’m at work and want a bagel in the morning and don’t have time to go.
  • KW
    Kevin Wilbur
    Sep 16, 2025
    5.0
    Friendly and quick service.

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' at 588 Washington St, Quincy, MA?

Dunkin' is open daily from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, Dunkin' provides both delivery and curbside pickup services to its customers.