Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Quincy, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted poor customer service, including rudeness, impatience, and discriminatory behavior towards certain customers.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong drink preparations.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and restrooms, contributing to a negative dining experience.
Staff Attitude
Feedback indicated a lack of professionalism and a negative attitude among staff, with some customers feeling disrespected.
Service Speed
Customers frequently complained about slow service and long wait times, particularly during busy hours.
JJ
jing陈
Dec 8, 2025
1.0
I order 2 order Munchkins only gave me 3 pieces, it should be 2x 3piece = 6 pieces, and I only got 3 pieces , when I run back ask them , the front desk lady so rude and keep say she already gave my whole order cause I bring the Empty bag back ( my kids put whole order on table to let me
Take picture , and I show them pictures they just say why you bring empty bags back cause you eat already ,do I need to run back because 3 pieces munchkins ? Of course, I paid for it and they need to gave me my order back , but they refused!They should check camera , this is not first time short on the order . Also they are rude to Asian customers cause we don’t speak fully English !
AG
ankit gurung
Nov 29, 2025
1.0
Usually I used to go for buy coffee after 1pm and this Dounkin donuts staff is so unprofessional behavior to customers. they treat to customer like we asked for free.
BL
billbiubiu liu
Nov 3, 2025
1.0
Every time I come to this café, I feel a clear sense of discrimination. The way they treat people is completely different depending on who you are. Their attitude toward male customers is especially hostile and annoyed, as if they don’t want you there at all.
This time was even worse — they handed me a cup that was only half full. Every time I order, they show obvious impatience, eye-rolling, and dismissive body language. It’s very clear they don’t care whether customers come back. They only care about their own mood at the moment.
Honestly, after multiple experiences like this, I wouldn’t recommend anyone spending their money here.
KB
K B
Oct 27, 2025
1.0
Did a mobile order for a frozen coffee and when I came to pick it up, was told that the machine wasn’t working but that the one worker on shift, he will try to fix it. I said it was fine because he was clearly busy and I would just want a refund but he wasn’t able to process a refund as he continuously said “I’m not a manager“ and told me I could come back the next day for a refund. He then gave some excuse for why the machine wasn’t working then proceeded to make me the drink, but said it will come out watery (which it did). Sounds like he just doesn’t know what he’s doing. If there is not a manager or person of leadership on duty, then the location should not be open if you cannot run total operations, like fixing a broken machine or processing transactions.
MK
Mohammed Khairallah
Oct 12, 2025
1.0
The service is bad, I asked about my order, he answered and shook his head, it is not Available.
What are the operating hours of Dunkin' in Quincy, MA?
Dunkin' in Quincy, MA is open daily from 4:00 AM to 9:00 PM.
Can I order Dunkin' products for delivery or pickup?
Yes, Dunkin' offers delivery and curbside pickup services at this location.
What special holiday drinks are available at Dunkin'?
You can try the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher during the holiday season.
Does Dunkin' in Quincy serve breakfast and lunch?
Yes, this location serves breakfast, brunch, and lunch.
What types of products and specialties does Dunkin' offer?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Does this Dunkin' location have a drive-thru?
No, this Dunkin' location does not have a drive-thru service.
Are there nearby restaurants where I can visit before or after Dunkin'?
Yes, nearby restaurants include Jinye Cafe (Chinese and Asian cuisine), The China (Chinese restaurant and bar), and Fuji Restaurant (Japanese and sushi).
What nearby shops and services are available around Dunkin'?
Nearby you can find Sydney Nails and Fancy Nails for beauty services, South Shore Bank for banking, and Metro PCS for mobile phone needs.
Are there notable dessert or coffee shops near Dunkin'?
Yes, Oh Ye Coconut Jelly Dessert and Oh Ye coconut desserts (Oh椰 Mango mango desserts) offer desserts and bubble tea, while another Dunkin' location offers donuts and smoothies.
How can I order ahead via mobile for Dunkin'?
You can order ahead using the Dunkin' mobile app available on both Apple App Store and Google Play, or via their online ordering website for a fast grab-and-go experience.