Dunkin'

4.2
815 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Quincy, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
543 Southern Artery, Quincy, MA
02169, United States

Hours

Reviews

4.2
815 reviews
5 stars
483
4 stars
182
3 stars
66
2 stars
27
1 star
57

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, with several instances of poor service and mistakes in orders.

Historic Significance

Many visitors appreciated the historical aspect of the original Dunkin' location, noting its nostalgic value and unique memorabilia.

Cleanliness

While some reviews praised the cleanliness of the store, others pointed out issues with staff hygiene and unsanitary practices.

Product Consistency

Customers had mixed experiences with food and drink quality, with some enjoying their items while others reported cold or poorly made products.

Atmosphere

The location was described as small and busy, with limited seating, making it less ideal for lingering despite its historical charm.
  • HS
    Hyungoo Shin
    3 days ago
    4.0
    The original store
  • CC
    Cindy Charming
    Nov 13, 2025
    3.0
    I run on Dunkin but this location sadly isn't the best which is sad since it’s their first location. It is however always clean which I do appreciate. I think I just expected more.
  • CO
    Cristopher “alexitoo123” Ovalle
    Nov 10, 2025
    5.0
    Original dunks, good service! I always order ahead in the app
  • BH
    Brandi Hills
    Oct 19, 2025
    1.0
    I was excited to stop by this “landmark” while on vacation, but I left very disappointed. When I asked about the jelly-filled munchkins, the employee was rude and acted like my question was an inconvenience. Definitely not the friendly experience I expected or hoped for.
  • LZ
    Luis F Zambrano
    Oct 8, 2025
    1.0
    WOW! What a horrible experience. The lady on the register had no idea how their drinks were made and was very unfriendly. For starters, the lights outside were off (hey! It happens if they have to turn them on, maybe they forgot, I will let that one slide) Then when I get inside I asked for an item that was advertised all over and she tells me “We no-longer carry it” (not even politely by the way) -Strike One- Right after this I asked for a frozen drink, she tells me that their machine that made the frozen drinks was “broken” (It looked like they were cleaning it?) -Strike Two- Lastly, I asked for a Signature Pumpkin Latte, and she turns to the other employee and asks “We don’t need the frozen drinks machine to make that one right?” Ummm, no, you don’t. It’s espresso, pumpkin flavor and milk. They gave me the “latte” and didn’t even use espresso!!! It was plain coffee! (I watched it being made) - strike three- Overall it was a horrible experience. You are THE FIRST DUNKIN!! You should provide an experience that represents the brand and makes customers feel at home.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Quincy, MA?

Dunkin' in Quincy, MA is open daily from 5:00 AM to 11:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.