Chipotle North Quincy is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted consistently rude and unhelpful staff, with many customers expressing frustration over poor treatment and lack of respect.
Food Quality
Customers reported frequent issues with food quality, including undercooked ingredients, incorrect orders, and unsatisfactory portion sizes.
Cleanliness
The restaurant was often described as dirty, with complaints about unsanitary conditions and a lack of proper cleaning.
Availability of Ingredients
Many reviews noted that the location frequently ran out of key ingredients, leading to customer dissatisfaction.
Order Accuracy
There were multiple complaints about incorrect orders, with customers receiving the wrong items or missing components.
CJ
Chandler J
2 days ago
1.0
Food was fine but rude as hell employees. Was waiting for a pick up order that wasn’t set out , worker finally asked me to come up after seeing me standing there for 10 minutes and I said just waiting for a pick up order and her response was “ yeah so what’s your name “ with the biggest attitude and then handed me the food and walked away
DL
Denys Levchenko
Nov 14, 2025
1.0
The portions are just ridiculous — literally half a spoon of a side, it’s absurd. The staff seems completely incompetent, and the place is very dirty. This kind of attitude toward customers is unacceptable.
DD
DG25
Nov 9, 2025
2.0
the staff here will look and talk to you like you just ruined their entire year for just ordering anything off the menu or just anything that requires them to do their jobs in general, i.e. asking for normal portion sizes, or chips with a side of guac, or if they had any more chicken if the tub is empty, all met with a bad attitude. acting like someone forced them to fill out a job application and show up every day it’s obvious they do not want to work there or deal with anyone that comes into the establishment
BB
Bea
Nov 9, 2025
1.0
Worst chipotle I’ve ever been to. Staff are down right rude and always have an attitude. Always out of basic ingredients or will skimp you.
TP
Truong Phan
Nov 2, 2025
1.0
Came in on a Sunday night for a bowl, how the worker going to tell me there “No Rice” at a chipotle. I thought it was unavailable maybe it’s cooking but when she said “ no rice” they meant NO RICE not a single grain in the entire chipotle restaurant. How does a Chipotle ran out of rice on a weekend ? It’s like McDonald had no buns or Dairy Queen forgot to stock up on dairy.
Frequently Asked Questions About Chipotle Mexican Grill
What type of restaurant is Chipotle Mexican Grill in North Quincy?
Chipotle Mexican Grill is a fast-casual Mexican restaurant known for customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours of Chipotle Mexican Grill at 60 Newport Ave, North Quincy?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle North Quincy offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order online from Chipotle Mexican Grill at North Quincy?
You can place an online order via their official order website at https://order.chipotle.com/ or through the Chipotle app available on the App Store.
What is the address of Chipotle Mexican Grill in North Quincy?
The address is 60 Newport Ave, Norfolk, Quincy, MA, 02171, located across from the Stop & Shop plaza.
Is Chipotle Mexican Grill North Quincy welcoming to LGBTQ+ customers?
Yes, Chipotle North Quincy welcomes LGBTQ+ customers and supports inclusivity.
What nearby dining options are available around Chipotle North Quincy?
Nearby dining options include 99 Restaurants (American), Mochinut Quincy (Cafe and Bakery), One Zo Boston (Bubble Tea and Cafe), and Saigon Corner (Chinese cuisine).
Are there any wellness or beauty services near Chipotle North Quincy?
Yes, close by you can find Thai Spa and Life Energy Massage for massage therapy, Outlashed Beauty Bar and Sammie's Beauty Shop for beauty and spa services, and Sean's Barber Shop and Jim's Hair Studio for barber and hair salon services.
What entertainment or professional photography services are near Chipotle Mexican Grill in North Quincy?
Nearby entertainment and photography services include Ragnarok Productions and Omega Digital Studios, which offer event photography and media production.
How can I contact Chipotle Mexican Grill North Quincy for inquiries or catering?
You can contact them by phone at +1 617-328-0413 or by email at ma.1150.northquincy@chipotle.com for catering and other inquiries.