Chipotle Mexican Grill

3.2
1292 reviews
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About

Mexican Restaurant
Chipotle North Quincy is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
60 Newport Ave, Quincy, MA
02171, United States

Hours

Reviews

3.2
1,292 reviews
5 stars
422
4 stars
265
3 stars
141
2 stars
86
1 star
378

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unhelpful staff, with many customers expressing frustration over poor treatment and lack of respect.

Food Quality

Customers reported frequent issues with food quality, including undercooked ingredients, incorrect orders, and unsatisfactory portion sizes.

Cleanliness

The restaurant was often described as dirty, with complaints about unsanitary conditions and a lack of proper cleaning.

Availability of Ingredients

Many reviews noted that the location frequently ran out of key ingredients, leading to customer dissatisfaction.

Order Accuracy

There were multiple complaints about incorrect orders, with customers receiving the wrong items or missing components.
  • CJ
    Chandler J
    2 days ago
    1.0
    Food was fine but rude as hell employees. Was waiting for a pick up order that wasn’t set out , worker finally asked me to come up after seeing me standing there for 10 minutes and I said just waiting for a pick up order and her response was “ yeah so what’s your name “ with the biggest attitude and then handed me the food and walked away
  • DL
    Denys Levchenko
    Nov 14, 2025
    1.0
    The portions are just ridiculous — literally half a spoon of a side, it’s absurd. The staff seems completely incompetent, and the place is very dirty. This kind of attitude toward customers is unacceptable.
  • DD
    DG25
    Nov 9, 2025
    2.0
    the staff here will look and talk to you like you just ruined their entire year for just ordering anything off the menu or just anything that requires them to do their jobs in general, i.e. asking for normal portion sizes, or chips with a side of guac, or if they had any more chicken if the tub is empty, all met with a bad attitude. acting like someone forced them to fill out a job application and show up every day it’s obvious they do not want to work there or deal with anyone that comes into the establishment
  • BB
    Bea
    Nov 9, 2025
    1.0
    Worst chipotle I’ve ever been to. Staff are down right rude and always have an attitude. Always out of basic ingredients or will skimp you.
  • TP
    Truong Phan
    Nov 2, 2025
    1.0
    Came in on a Sunday night for a bowl, how the worker going to tell me there “No Rice” at a chipotle. I thought it was unavailable maybe it’s cooking but when she said “ no rice” they meant NO RICE not a single grain in the entire chipotle restaurant. How does a Chipotle ran out of rice on a weekend ? It’s like McDonald had no buns or Dairy Queen forgot to stock up on dairy.

Frequently Asked Questions About Chipotle Mexican Grill

What type of restaurant is Chipotle Mexican Grill in North Quincy?

Chipotle Mexican Grill is a fast-casual Mexican restaurant known for customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the operating hours of Chipotle Mexican Grill at 60 Newport Ave, North Quincy?

The restaurant is open daily from 10:45 AM to 11:00 PM.