A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
The store is frequently noted for being clean and well-organized, with many customers appreciating the cleanliness of the environment.
Customer Service
While many reviews highlight friendly and helpful staff, there are notable complaints about rude behavior from some employees, particularly management.
Pricing
A significant number of customers express dissatisfaction with high prices compared to competitors like Market Basket, often labeling the store as expensive.
Product Selection
Customers appreciate the variety and quality of products available, especially in produce and specialty items, although some mention issues with stock availability.
Checkout Experience
The self-checkout process is criticized for being frustrating and inefficient, with many customers preferring traditional checkout lanes that are often under-staffed.
MA
Michael Auger
Oct 24, 2025
5.0
Great service!
BB
Barbara
Oct 22, 2025
4.0
It is mostly clean and they do offer weekly deals, which I love, but the prices are still very high
CC
Caturtle
Oct 3, 2025
4.0
Clean , find things easy , employees friendly. Expensive .
JC
james crowley
Sep 9, 2025
5.0
Love this place
BM
Bob Mcc
Sep 5, 2025
3.0
Long way to go with lowering prices to get customers back. I only use this store as a convenient store for quick in and out. Don’t like their pre packaged vegetables . Market Basket prices are so much better but long lines at the registers. Guess why…