McDonald's

3.4
1086 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
143 Samoset St, Plymouth, MA
02360, United States

Hours

Reviews

3.4
1,086 reviews
5 stars
360
4 stars
225
3 stars
209
2 stars
105
1 star
187

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some experiences exceeding 20 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor attention to detail from staff.

Staff Attitude

While some customers praised friendly and helpful staff, others noted indifferent or rude behavior, particularly from management.

Cleanliness

Numerous reviews mentioned unsanitary conditions, including dirty bathrooms and trash in the dining area.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold or poorly prepared items.
  • NW
    noah watts
    Nov 12, 2025
    1.0
    Didn’t give me all my food, had to drive back to get it, rude, didn’t receive any compensation. Company doesn’t reply when you file complaints.
  • TT
    tsgtezzy
    Nov 5, 2025
    1.0
    Terrible experience at this McDonald’s. Order #BH42IW53 (via McDonald’s app) I ordered a Big Breakfast with Hotcakes and a Medium Orange Juice. Unfortunately, when I opened the sealed bag, I found only a sausage patty, some scrambled eggs, and a packet of syrup. No pancakes, no hash brown, no biscuit. In other words, most of the meal I paid for was missing. For reference, the Big Breakfast with Hotcakes is supposed to include: Scrambled eggs Sausage patty Hash brown Biscuit Hotcakes with syrup & butter Yet despite paying full price, I received barely a fraction of what was ordered. Sadly, this isn’t surprising given this location’s 3.4-star rating. Obviously, quality control appears to be nonexistent. McDonald’s really needs to address this issue and ensure that sealed orders are not handed off missing the majority of their contents.
  • JF
    Jonathan Fernandes
    Nov 4, 2025
    1.0
    Don't go here. The drive thru people consistently mess up orders and aren't trained on how to process deals on the app. I had a "5.79 10pc nugget or quarter pounder with cheese, with medium fries and drink", took my code and they charged me full price on my card since it was connected to the app because the person ordering didn't know what they were doing and the manager was useless. Also don't even bother trying to get help. The customer support asks you a million questions including invading your privact like what model phone or OS you use when you file a complaint. Specifically to make it more convenient for you to give up instead of rectifying their mistake like any other business does. I repeat, find another place to do business, they'll steal your money and make it impossible to file a complaint Edit: to McDonald's, no i won't click that link I already explained why it's useless. You ask 1000 irrelevant questions, like about my phone model and OS and just give me the runaround. I'm just going to tell everyone to avoid this location altogether since you don't seem interested in offering an easy solution to YOUR problem.
  • CC
    Caturtle
    Sep 21, 2025
    3.0
    Its okay. The drive through is taking longer than usual.
  • DB
    D B
    Sep 13, 2025
    1.0
    Don't go after like 4pm and you'll be fine. If you go after......your food will be trash!!

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 143 Samoset St, Plymouth, MA?

McDonald's at 143 Samoset St operates daily from 5:00 AM to 1:00 AM.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's has a drive-thru open daily from 5:00 AM to 1:00 AM.