Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, especially in the drive-thru, with some experiences exceeding 20 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor attention to detail from staff.
Staff Attitude
While some customers praised friendly and helpful staff, others noted indifferent or rude behavior, particularly from management.
Cleanliness
Numerous reviews mentioned unsanitary conditions, including dirty bathrooms and trash in the dining area.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold or poorly prepared items.
NW
noah watts
Nov 12, 2025
1.0
Didn’t give me all my food, had to drive back to get it, rude, didn’t receive any compensation. Company doesn’t reply when you file complaints.
TT
tsgtezzy
Nov 5, 2025
1.0
Terrible experience at this McDonald’s.
Order #BH42IW53 (via McDonald’s app)
I ordered a Big Breakfast with Hotcakes and a Medium Orange Juice. Unfortunately, when I opened the sealed bag, I found only a sausage patty, some scrambled eggs, and a packet of syrup. No pancakes, no hash brown, no biscuit. In other words, most of the meal I paid for was missing.
For reference, the Big Breakfast with Hotcakes is supposed to include:
Scrambled eggs
Sausage patty
Hash brown
Biscuit
Hotcakes with syrup & butter
Yet despite paying full price, I received barely a fraction of what was ordered. Sadly, this isn’t surprising given this location’s 3.4-star rating. Obviously, quality control appears to be nonexistent. McDonald’s really needs to address this issue and ensure that sealed orders are not handed off missing the majority of their contents.
JF
Jonathan Fernandes
Nov 4, 2025
1.0
Don't go here. The drive thru people consistently mess up orders and aren't trained on how to process deals on the app.
I had a "5.79 10pc nugget or quarter pounder with cheese, with medium fries and drink", took my code and they charged me full price on my card since it was connected to the app because the person ordering didn't know what they were doing and the manager was useless.
Also don't even bother trying to get help. The customer support asks you a million questions including invading your privact like what model phone or OS you use when you file a complaint. Specifically to make it more convenient for you to give up instead of rectifying their mistake like any other business does.
I repeat, find another place to do business, they'll steal your money and make it impossible to file a complaint
Edit: to McDonald's, no i won't click that link I already explained why it's useless. You ask 1000 irrelevant questions, like about my phone model and OS and just give me the runaround. I'm just going to tell everyone to avoid this location altogether since you don't seem interested in offering an easy solution to YOUR problem.
CC
Caturtle
Sep 21, 2025
3.0
Its okay. The drive through is taking longer than usual.
DB
D B
Sep 13, 2025
1.0
Don't go after like 4pm and you'll be fine. If you go after......your food will be trash!!
What are the regular operating hours for McDonald's at 143 Samoset St, Plymouth, MA?
McDonald's at 143 Samoset St operates daily from 5:00 AM to 1:00 AM.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's has a drive-thru open daily from 5:00 AM to 1:00 AM.
Can I order delivery or curbside pickup from this McDonald's?
Yes, this location offers delivery, curbside pickup, same-day delivery, and no-contact delivery services.
How can I place an order online for delivery or pickup?
You can place an order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App on iOS and Android.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where is McDonald's located in Plymouth, MA?
McDonald's is located at 143 Samoset St, Plymouth, MA 02360, USA.
Are there any coffee shops nearby where I can grab a drink before or after visiting McDonald's?
Yes, nearby coffee shops include Starbucks, Avspresso Roasters, and Dunkin'. They make convenient stops to complement your McDonald's visit.
Is there a gas station near McDonald's for refueling your vehicle?
Yes, nearby gas stations include Shell, Certified Oil, and Cumberland Farms, which also offers convenience store items and coffee.
Where can I get my car serviced or washed near McDonald's?
Nearby auto service and car wash options include Mcgovern Chevrolet of Plymouth, Tracy Cadillac, Tracy Motors, Super Shine Auto Wash, and Valvoline Instant Oil Change.
Are there other fast food or burger restaurants close to McDonald's?
Yes, other nearby options include Burger King and D'Angelo Grilled Sandwiches, offering different dining choices near McDonald's.