Dunkin'

3.8
259 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Plymouth, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
131 Commerce Way, Plymouth, MA
02360, United States

Hours

Reviews

3.8
259 reviews
5 stars
124
4 stars
53
3 stars
30
2 stars
9
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and poor handling of orders.

Order Accuracy

Many customers experienced issues with incorrect orders and missing items, leading to frustration and dissatisfaction.

Coffee Quality

The quality of coffee is inconsistent, with some customers enjoying it while others complain about burnt or poorly made drinks.

Speed of Service

Service speed is often criticized, particularly during busy times, with long wait times reported in both drive-thru and in-store.

Cleanliness and Environment

The cleanliness of the location and overall atmosphere received mixed reviews, with some noting a clean environment while others described it as dirty.
  • CJ
    CH Jazzman
    Sep 16, 2025
    4.0
    I recommend egg only, sausage only, and bacon only for gluten free milk free food, but generally the person at the register doesn't know how to key these in, so make them speak up to someone more experienced who does. Affordable.
  • SF
    Sonia Ferreira
    Jul 17, 2025
    1.0
    Will NEVER GO TO THIS DUNKIN AGAIN! THEY HAVE HORRIBLE CUSTOMER SERVICE AND ARE LAZY WHEN YOU ORDER A AVOCADO TOAST ITS NEVER TOASTED JUST LAZY N I ALWAYS USED TO TIP THEM NEVER AGAIN THE PAST 3 COFFEES IVE GOT THERE HAVE BEEN NASTY N THEN HAVE THE NERVE TO TELL ME THEY CAN'T BREAK A HUNDRED DOLLAR BILL AT 4'PM THE MANAGERS NEED TO TRAIN THEIR EMPLOYEES ON HOW TO BE WITH CUSTOMERS THE CASHIER WAS VERY RUDE AND PETTY N KNEW I WAS ALREADY UPSET N THEN YELLS AT ME TO HAVE A GREAT DAY ??AFTER I WAITED 10 MINUTES IN THE DRIVE THRU FOR A COFFEE I WILL NEVER GO THERE AGAIN AND WILL TELL EVERYONE ABOUT THE HORRIBLE EXPERIENCES I'VE HAD THERE HOPEFULLY THE BLONDE LEARNS SOME MANNERS N HOW TO DEAL WITH AN UNHAPPY CUSTOMER BECAUSE SHE DEFINITELY WENT ABOUT IT COMPLETELY WRONG!!
  • GG
    Graceyn
    May 30, 2025
    5.0
    This is my FAVORITE Dunkin in Plymouth. The manager Ashley, is the BEST! She is really understanding and runs her team amazingly. I always get my coffee and food so fast here and it’s always great! Thank you Ashley & team!
  • NH
    Nathan Hetrick
    Jun 26, 2023
    1.0
    I have been coming here for years purely out of convenience and today is the last time. I have only ever ordered a bacon egg and cheese on a sesame and it has always been cold and the cheese slapped on not even close to melting. how hard is it to make the inside of the sandwich warm? I could do it in half a second with a lighter and you have a whole grill! or at least a toaster oven. seriously like I don't know why I have given them so many chances literally not once have they given me a good sandwich. just go down the road to the dunks at the Santander and avoid this one at all costs!
  • DA
    Derek Alfone
    Feb 12, 2017
    1.0
    You suck

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Plymouth, MA?

Dunkin' in Plymouth, MA is open Monday through Friday from 4:30 AM to 7:00 PM, and on Saturday and Sunday from 5:30 AM to 7:00 PM.

Does Dunkin' in Plymouth, MA offer delivery and pickup services?

Yes, Dunkin' offers both curbside pickup and delivery services at this location.