Dunkin'

3.8
256 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Plymouth, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
23 Commerce Way, Plymouth, MA
02360, United States

Hours

Reviews

3.8
256 reviews
5 stars
124
4 stars
45
3 stars
32
2 stars
10
1 star
45

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Staff Behavior

There were multiple complaints about unprofessional behavior from staff, including swearing and arguing with customers.

Order Accuracy

Many reviews highlighted issues with order accuracy, with customers receiving incorrect items or their orders being mixed up.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and good quality of coffee and food.

Cleanliness and Environment

Several reviews mentioned cleanliness issues and an uncomfortable atmosphere due to loud and inappropriate behavior from staff.
  • RB
    Ray Boutiette
    Nov 12, 2025
    1.0
    Wishing 0 stars was an option
  • CC
    Casey Jo Calabrese
    Nov 10, 2025
    1.0
    My coffee cup was wet and gross, all runny down the sides. I wish they had wiped it down before handing it to me. My hands and my cup holders were so sticky!! How do you hand someone such a messy cup and not even provide napkins 🤬 there's no way they didn't wipe off their hands after touching it... On top of that, I asked for a sausage and egg no cheese croissant, but I received a sausage and cheese croissant, which is so disappointing! Will be avoiding this Dunks going forward
  • DW
    Dorothy White
    Oct 7, 2025
    5.0
    Always love DD
  • SH
    Stefani Holbert
    Sep 6, 2025
    4.0
    Cashier was very nice coffee made perfect every time I go there!
  • BS
    Brooke Sheppard
    Sep 6, 2025
    1.0
    I received four packs of ice cold butter to be spread on and un toasted English muffin. Can you explain how I can do that while driving, No napkins, no receipt. This is why I haven’t been here in years and will not do it again.

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Plymouth, MA?

Dunkin' Plymouth is open daily from 5:00 AM to 7:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' in Plymouth offers both delivery and curbside pickup services.