Dunkin'

3.7
260 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Plymouth, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
23 Commerce Way, Plymouth, MA
02360, United States

Hours

Reviews

3.7
260 reviews
5 stars
126
4 stars
44
3 stars
33
2 stars
11
1 star
46

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and poor attention to detail.

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others noted rudeness and unprofessional behavior.

Speed of Service

Numerous reviews highlighted slow service times, particularly during busy hours, leading to frustration among customers.

Cleanliness

Several customers mentioned cleanliness issues, including dirty cups and unsanitary conditions.

Management Issues

There were complaints about poor management and staff behavior, contributing to a negative customer experience.
  • JL
    Jimbo Lincon
    6 days ago
    2.0
    The prices keep going up and they keep taking more items off their menu. You Go to a donut shop and you can't even get jelly munchkins or coconut donuts anymore. The coffee is never the same. Anytime you go one day it's good the very next day. It's horrible.
  • AW
    Angela W
    Nov 30, 2025
    1.0
    Genuinely the worst dunkin in the area. We went to this one out of convenience and we regretted it. My friend's "iced coffee" was first handed to us as a hot coffee. Then when they "remade" it, they handed us a cup of creamer with literally no coffee, i kid you not. When he went inside they ignored him for a few minutes till he had to say something. The hot cocoa we ordered was literally hot water... they added MAYBE a drop of chocolate. This is not the first time we have had issues at this Dunks either. Will be our last visit.
  • RP
    Randy Paris
    Nov 28, 2025
    5.0
    My drive-thru experience was great, A+ to the staff! They were friendly and happy and got me everything I ordered! The person that took my order even got the upsell when she asked if I wanted the hash browns. YUP! Great service!
  • JC
    Jennifer Cort
    Nov 24, 2025
    5.0
    Josh, Maddy & Nae are running quite the show over there! With all 3 of them there, your order is sure to be PERFECT! The manager Nae, runs a smooth ship over there! Everything is made correct, everyone is smiling and greeting people. They’re always willing to help! They are phenomenal! This Dunkin location is very lucky to have this little dream team!
  • CC
    Casey Jo Calabrese
    Nov 10, 2025
    1.0
    My coffee cup was wet and gross, all runny down the sides. I wish they had wiped it down before handing it to me. My hands and my cup holders were so sticky!! How do you hand someone such a messy cup and not even provide napkins 🤬 there's no way they didn't wipe off their hands after touching it... On top of that, I asked for a sausage and egg no cheese croissant, but I received a sausage and cheese croissant, which is so disappointing! Will be avoiding this Dunks going forward

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Plymouth, MA?

Dunkin' Plymouth is open daily from 5:00 AM to 7:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' in Plymouth offers both delivery and curbside pickup services.