Chipotle Mexican Grill

2.8
508 reviews
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Business Details

51 Commerce Way, Plymouth, MA
02360, United States
(774) 404-7095
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Plymouth MA is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
51 Commerce Way, Plymouth, MA
02360, United States

Hours

Reviews

2.8
508 reviews
5 stars
164
4 stars
55
3 stars
29
2 stars
37
1 star
223

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted poor cleanliness standards, with dirty tables, floors, and food prep areas.

Service Quality

Customers frequently reported rude and unhelpful staff, with many experiences of poor customer service.

Portion Sizes

Many reviews mentioned consistently small portion sizes, leading to dissatisfaction with value for money.

Food Quality

Several customers noted declining food quality, including issues with freshness and flavor.

Management Issues

Numerous reviews called for management changes, citing poor organization and lack of oversight.
  • RN
    Robyn Neil
    Nov 16, 2025
    5.0
    Very well oiled machine!!! Friendly🙏, Fast💨, Efficient👩‍🍳 !!! In & Out & It's All there... & It's All Exactly as Ordered !!! 💯 Must have an EXCELLENT Manager leading that team !!!👩‍🏫
  • CL
    Cícero Luiz
    Nov 16, 2025
    4.0
    Muito bom o atendimento super indico a comida maravilhosa
  • BM
    Bryce Milroy
    Nov 14, 2025
    1.0
    Very upset, closed wayyyy too early at like 10:10 when it closes at 11
  • JC
    Joy Cochrane
    Oct 29, 2025
    2.0
    I hate to leave a negative review.I visited the Chipotle in Plymouth tonight. The staff were friendly, but I was really concerned about food safety. The woman preparing the food was wearing gloves, yet used the same pair to handle money, work the register, and then go right back to making bowls and burritos. She was sticking her gloved hands into the cheese, lettuce, and other toppings after touching cash — without ever changing gloves for at least three customers in a row. I hope management addresses this, because it’s a serious hygiene issue.
  • BB
    Barbara
    Oct 22, 2025
    2.0
    My granddaughter loves Chipotle where she lives and I wanted to bring her to the Plymouth location. It was one of the worst experiences as the portion size was really small and the workers there were not welcoming or even seemed to enjoy working there!
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Plymouth MA serve?

Chipotle Plymouth MA offers a customizable menu including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial additives.

What are the operating hours for Chipotle Mexican Grill in Plymouth MA?

The restaurant is open every day from 10:45 AM to 11:00 PM.