Chipotle Mexican Grill

Reviews

• GF

  Geory Fequiere

  6 days ago
  1.0
  Staff was nice but disorganized and there was a mess chicken and rice everywhere , simply just whip it down but they weren’t even concerned of the bits of chicken and cheese all over the place probably there since the morning mind you I walked in a 8 pm , staff seriously inexperienced and unconcerned of cleanliness
• JJ

  Jaelyn

  Mar 31, 2026
  1.0
  no comment except the fact the that teenage girls that were working were nothing but disrespectful and need some serious customer service training
• CW

  Charlie Wilkinson

  Mar 8, 2026
  1.0
  My bowl had barely anything in it. Gave me a crumb of a crumb
• RG

  Rock G

  Mar 3, 2026
  2.0
  Hey Chipotle, I’m very very angry and sorry to inform you. I just experienced the worst customer service in my life! And it wasn’t just me who had to deal with this service there were other customers complaining about this one worker. He’s a little tall guess on age (18-22), has glasses, and the worst work attitude. He carelessly wrapped my burrito, the bottom of it was barely wrapped and covered which caused it to spill out while I was eating it and me to eat it like a pig. He also noticed while he wrapped my burrito there was a big rip in the side of it and he covered it with his hand so I wouldn’t notice but I noticed before he attempted to hide it from me. This ruined my mood and didn’t want to eat it anymore but I wasn’t going to let it go to waste so I did suck up and it made me look like an absolute fool eating it. Also he did refuse me at first as I walked up to him showing initiative that I was ready and he just said no to my face and wasn’t going to help me(he was just standing by the food looking ready to take an order). He ended up calling to his co-workers who were already doing stuff to help me. Please take this into consideration and either retrain this man or fire. I strongly recommend firing him immediately. 51-9 Commerce Way Plaza - Plymouth, Massachusetts
• NO

  narashelza de oliveira

  Mar 1, 2026
  1.0
  I placed a pickup order through DoorDash and received a notification that my order from Chipotle was ready. I have screenshots confirming it was marked as ready for pickup. When I arrived at the correct location, the staff told me my order was not there. The manager acknowledged that this “happens sometimes” but instead of remaking the order or offering a solution, she told me to “deal with DoorDash” and get back in line & reorder. I ended up having to pay twice for the same meal because DoorDash initially denied the issue. As a customer who had proof that the order was marked ready, I expected better problem-solving and customer service — especially from a manager. Very disappointing experience.

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