Dunkin'

3.5
386 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Plainville, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4 Taunton St, Plainville, MA
02762, United States

Hours

Reviews

3.5
386 reviews
5 stars
150
4 stars
78
3 stars
49
2 stars
24
1 star
85

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and dismissive staff, with many customers expressing frustration over poor service experiences.

Order Accuracy

Many customers reported issues with incorrect orders, including wrong items and poorly made drinks, leading to dissatisfaction.

Cleanliness and Maintenance

Several reviews mentioned unsanitary conditions and a lack of proper maintenance, including reports of rodents and bugs.

Speed of Service

Customers frequently complained about slow service, particularly in the drive-thru, with long wait times reported.

Positive Staff Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, indicating that experiences can vary.
  • KS
    Kyla Schnabel
    Oct 26, 2025
    1.0
    Placed an order on the app a half hour before closing and apparently they closed early. Oh but not before they made eye contact with us driving around the building and then shut off all the lights and hid before we circled back around. And now I have to complain to a robot to get my money back. What a joke.
  • RD
    RICK D
    Oct 2, 2025
    1.0
    I dont buy dunking
  • JF
    John F Fitzgerald
    Sep 27, 2025
    3.0
    Hardly anything in the store.
  • KK
    Kaelyn
    Sep 6, 2025
    1.0
    some of the most rude staff and consistently get the worst customer service everytime i come
  • TJ
    Thomas Jenkins
    Aug 30, 2025
    5.0
    I asked for cream cheese on the side. It came ON the bagel. Sorely disappointed. I am currently wiping the cream cheese off my bagel with a napkin. Otherwise, great service.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Plainville, MA?

Dunkin' in Plainville, MA is open daily from 4:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.