Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Pittsfield, MA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Pittsfield, MA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.1
1,218 reviews
5 stars
324
4 stars
245
3 stars
203
2 stars
137
1 star
309
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely slow service, particularly in the drive-thru, with long wait times and orders taking too long to fulfill.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food being prepared improperly.
Staff Attitude
Feedback indicated a mix of rude and unprofessional behavior from staff, with some customers experiencing disrespectful interactions.
Cleanliness and Hygiene
Several reviews mentioned concerns about cleanliness, including personal hygiene of staff and unsanitary conditions in the restaurant.
Management Issues
There were mentions of poor management practices, including lack of staffing and inadequate training for employees.
- MGMelody GraceDec 15, 20251.0Got a raw burger and just throwing a new girl on to the register and not training her properly this place has gone down hill a lot took more than half hour to get my food ended up throwing it out this place is awful don’t come here
- SHSaskia HitchcockDec 15, 20251.0Horrible, ordered on the Wendy's app,went to drive thru waited almost 30 min in line, cashier was short and rude didn't even apologize for the long wait just said oh your order is pd pull up, them pulled up and my order was incomplete, so I stayed at the window waiting for the woman to come back, then got a what are you still doing here to which I replied I'm missing a burger then once I got it it was made incorrectly. I contacted customer service survey and got no return response!
- KKKerryDec 4, 20251.0Worst fast food joint in town. Sitting in like for forever, finally get to the speaker and I'm not even spoken to for 10a+ minutes. Finally decided to just leave. The last time I went it was the same thing. Does no one work there or something?? I've gone 3 times in the last 3 months for my toddler who asked for it and each time has been crap. First time. They forgot half of the meal we ordered...
- JNJohn NadaudDec 1, 20253.0They are not open for breakfast
- DDDiamondback DudeNov 28, 20254.0Food is good when they get it right
Frequently Asked Questions About Wendy's
Is 556 Hubbard Avenue Wendy's still open?
Our apologies, this particular location is temporarily closed. Please check back soon for more updates.
What are the drive-through hours for Wendy's at 556 Hubbard Avenue, Pittsfield, MA?
The drive-through is open Monday to Friday from 7:00 AM to midnight, and on Saturday and Sunday from 8:00 AM to midnight.
Does this Wendy's location offer breakfast options?
Yes, the Wendy's at 556 Hubbard Avenue serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee and sides.
Can I order Wendy's food for delivery near Pittsfield, MA?
Delivery is available; you can check availability and order through the Wendy's app or at order.wendys.com by entering your delivery address.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment methods.
How can I provide feedback or contact the Wendy's at 556 Hubbard Avenue?
You can contact their Customer Care team via live chat or by calling 888-624-8140, or reach the restaurant directly at (413) 242-6215. Feedback can also be submitted through Wendy's Customer Satisfaction Survey online.
Where can I find Wendy's menu pricing and nutritional information?
Menu pricing and nutrition details are available at order.wendys.com or on the Wendy's mobile app after selecting the Pittsfield location. Nutrition posters are also displayed in the restaurant.
Are there other fast food options near Wendy's at 556 Hubbard Avenue?
Yes, nearby fast food options include Chipotle Mexican Grill and Taco Bell, both within easy reach for diverse dining choices after visiting Wendy's.
What retail stores are nearby Wendy's that I might visit before or after dining?
Nearby retail stores include Michaels craft shop, Market 32 supermarket, Burlington clothing store, and BJ’s Wholesale Club.
Is there a coffee shop near Wendy's for a drink before or after my meal?
Yes, Starbucks is close by, offering coffee and cafe options to complement your visit to Wendy's.
Does this Wendy's location have a drive-through, dine-in, and takeout service?
Yes, this Wendy's location offers drive-through, dine-in, takeout, and delivery services, but does not have curbside pickup.