Taco Bell

3.1
1049 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 1011 Dalton Avenue in Pittsfield. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1011 Dalton Avenue, Pittsfield, MA
01201, United States

Hours

Reviews

3.1
1,049 reviews
5 stars
303
4 stars
194
3 stars
171
2 stars
113
1 star
268

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 30 minutes, especially in the drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor attention to special requests.

Cleanliness

The dining area and kitchen conditions were described as filthy, with food scraps and unclean surfaces noted by multiple customers.

Staff Attitude

While some staff were praised for being friendly, many reviews mentioned rude or unprofessional behavior from employees.

Food Quality

The food received mixed reviews; while some customers enjoyed it, others complained about cold items and incorrect preparations.
  • BB
    Brittany
    Nov 7, 2025
    5.0
    They messed up but the manager Travis held it down fixed everything and hooked me up.
  • DT
    Devyn Thompson
    Oct 19, 2025
    3.0
    So, Denise. She really is an asset to this location. With over a 30 minutes wait for our food with no explanation aside from the young man working the drive through on 10/19 approx. 5:45 aside from “it’ll be right out.” Denise took the time to come and discuss what the exact reason for the delay was instead of “I already told you, just a minute.” The wait for the food, sucks but it happens, but the unprofessionalism displayed in the temper the drive through worker was what made the experience less than positive. Denise is awesome, fantastic de-escalation skills.
  • JH
    Jackie Holder
    Oct 16, 2025
    2.0
    Food is ok, but waiting over 30 min in the drive thru is crazy. They are another under staffed fast food place that is consistently getting bad reviews. The "franchise owner" bot has got to be stressed replying with promises to make it better. I am sitting in the line as I read all the reviews and responses, and even type out my own. I may have mispoke when I said fast food, because I have been here forever now. I would go inside to order, but after reading the reviews I'm scared I'd loose my appetite. Staff are friendly and apologetic for wait times. Franchise owner, hire more help for your staff please!!!!
  • FE
    Felicity Elliott
    Oct 9, 2025
    1.0
    This place actually takes 1 hour to get through the drive through, not stellar. if you want to eat do not go here, you will be dead by malnutrition by the time you get your food. 🩷
  • SW
    Sam William
    Sep 14, 2025
    1.0
    ABSOLUTE DISGUSTING JOKE OF A PLACE. The ENTIRE STAFF NEEDS TO BE FIRED. I walked in earlier and the place was FILTHY TRASH EVERYWHERE, FLIES BUZZING AROUND, FOOD SCRAPS ALL OVER THE TABLES AND THE KITCHEN WHERE THEY MAKE THE FOOD. STRAIGHT-UP NASTY. I STOOD AT THE COUNTER FOR 10 MINUTES WATCHING THE USELESS EMPLOYEE MOVE LIKE A SNAIL DOING NOTHING, so I finally used the self-checkout. THEN I WAITED 30 MINUTES while the staff was TOO BUSY FOOLING AROUND to actually work. When I finally got my food, HALF OF IT WAS MISSING. So what happens? I wait ANOTHER 30 MINUTES just to get someone’s attention, and when they FINALLY came over they had the AUDACITY to ask me to PROVE they screwed up. Like really?? I PROVE IT, they say they’ll fix it, and guess what? THEY STILL MESSED IT UP. AT THAT POINT I LEFT. DONE. THIS PLACE IS A DISASTER. THE STAFF IS LAZY, RUDE, AND FLAT OUT INCOMPETENT. I WOULDN’T FEED THIS CRAP TO MY WORST ENEMY. NEVER COMING BACK HERE AGAIN AND NEITHER SHOULD YOU.

Frequently Asked Questions About Taco Bell

What are the regular operating hours of Taco Bell at 1011 Dalton Avenue, Pittsfield?

Taco Bell at 1011 Dalton Avenue is open daily from 9:00 AM to 1:00 AM, with extended hours until 2:00 AM on Fridays and Saturdays.

Does Taco Bell at this location offer a drive-through service?

Yes, the Taco Bell at 1011 Dalton Avenue offers drive-through service with hours matching the main store hours.