Stop & Shop

4.3
403 reviews

About

Grocery Store
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
1 Dan Fox Drive, Pittsfield, MA
01201, United States

Hours

Reviews

4.3
403 reviews
5 stars
220
4 stars
115
3 stars
43
2 stars
9
1 star
16

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the store for being clean and well-maintained, although there were some complaints about specific areas like the bathrooms.

Staff Performance

The staff received positive feedback for being friendly, helpful, and accommodating, although there were some reports of poor service and mistakes at checkout.

Product Selection

Customers appreciated the variety of products available, including organic options, but some noted issues with stock levels and high prices on certain items.

Checkout Experience

While many enjoyed the self-checkout options, there were complaints about long lines and the need for more cashiers during busy times.

Pricing

Feedback on pricing was mixed, with some customers finding prices high compared to competitors, while others felt they offered good deals.
  • CM
    C M
    Nov 17, 2025
    5.0
    Joe at the front self service is great he seems to know everyone always happy. I've gone in other times the kids just stand there in a daze.
  • MO
    Malo OwO
    Nov 13, 2025
    5.0
    Friendly staff - good prices - I also really love Marty
  • MM
    Matt
    Oct 1, 2025
    2.0
    Terrible overall. Worst grocery store I've been to. Prices are asinine. I just walked out of Market Basket (2 minutes down the road) with five times as many groceries for half the price. Dated design, dirty floors, freezer cabinets had so much condensation I couldn't even see into the freezer without opening it. There are sand bags in front of the freezers for some strange reason, and there's a bulge in the floor in the middle of the freezer aisle. The staff are friendly enough, which is about all this location has going for it.

Frequently Asked Questions About Stop & Shop

What grocery services does Stop & Shop in Pittsfield offer?

Stop & Shop offers a wide assortment of groceries with options for shopping in-store, online delivery, or pickup. They also have the GO Rewards loyalty program for personalized offers and points redemption.

What are the regular operating hours of Stop & Shop at 1 Dan Fox Drive?

Stop & Shop is open Monday through Saturday from 7:00 AM to 10:00 PM, and Sunday from 7:00 AM to 9:00 PM.