Business Details
About
Grocery StoreStop & Shop
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Location
Hours
Reviews
4.3
406 reviews
5 stars
222
4 stars
116
3 stars
43
2 stars
9
1 star
16
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Customers consistently praised the friendly and helpful staff, noting their positive interactions.
Store Cleanliness
The store is frequently described as clean, organized, and well-maintained, contributing to a pleasant shopping experience.
Product Availability
While many customers appreciated the variety and quality of products, some noted issues with stock levels and availability of certain items.
Pricing Concerns
Several reviews mentioned high prices compared to competitors, with some customers expressing dissatisfaction with the value for money.
Customer Service Issues
There were reports of poor customer service experiences, particularly regarding checkout processes and staff attentiveness.
- MWMiroslaw WojtowiczDec 21, 20255.0This store has the freshest cold cuts and friendliest staff in Lenox. Clean, organized and always stocked. I truly enjoy shopping here.
- LALinzee AdeleNov 24, 20255.0Friendly staff, good varieties of products Always seems to have what I'm looking for. I love the pick up or delivery options.
- CMC MNov 17, 20255.0Joe at the front self service is great he seems to know everyone always happy. I've gone in other times the kids just stand there in a daze.
- MOMalo OwONov 13, 20255.0Friendly staff - good prices - I also really love Marty
- MMMattOct 1, 20252.0Terrible overall. Worst grocery store I've been to. Prices are asinine. I just walked out of Market Basket (2 minutes down the road) with five times as many groceries for half the price. Dated design, dirty floors, freezer cabinets had so much condensation I couldn't even see into the freezer without opening it. There are sand bags in front of the freezers for some strange reason, and there's a bulge in the floor in the middle of the freezer aisle. The staff are friendly enough, which is about all this location has going for it.
Frequently Asked Questions About Stop & Shop
What grocery services does Stop & Shop in Pittsfield offer?
Stop & Shop offers a wide assortment of groceries with options for shopping in-store, online delivery, or pickup. They also have the GO Rewards loyalty program for personalized offers and points redemption.
What are the regular operating hours of Stop & Shop at 1 Dan Fox Drive?
Stop & Shop is open Monday through Saturday from 7:00 AM to 10:00 PM, and Sunday from 7:00 AM to 9:00 PM.
Does Stop & Shop provide delivery services?
Yes, Stop & Shop in Pittsfield provides delivery services as part of its pickup and delivery options.
What loyalty program does Stop & Shop offer and how does it benefit customers?
Stop & Shop offers the GO Rewards loyalty program which provides personalized offers and allows customers to earn points redeemable for gas or groceries.
Which additional services can I find at Stop & Shop in Pittsfield?
The store provides services like SCAN IT! Mobile, RedBox rental kiosks, UPromise, Blue Rhino propane exchange, Western Union money transfers, Coinstar, and Citizen's Bank services.
What is the address and contact number for Stop & Shop in Pittsfield?
The address is 1 Dan Fox Drive, Pittsfield, MA 01201 and the phone number is +1 413-442-7600.
What nearby places can help with propane needs close to Stop & Shop?
Blue Rhino Propane Exchange is located nearby for propane supply and exchange needs.
Are there any nearby financial service locations close to Stop & Shop?
Yes, Coinme and several Bitcoin ATMs like CoinFlip and LibertyX are nearby for ATM, currency exchange, and financial services.
Where can I find nearby places to eat or relax after shopping at Stop & Shop?
Nearby options include Pittsfield Rye Bakery, Café Rena, Jae's Korean and Asian restaurant, and Dunkin' for coffee and snacks.
What other amenities or services are located near Stop & Shop in Pittsfield?
Nearby amenities include gas stations like Shell and BP, car services such as Jiffy Lube and Golden Nozzle Car Wash, home improvement at Fields Of Gold, and hotel accommodations at Hilton Garden Inn Lenox Pittsfield.