Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Pittsfield is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.0
626 reviews
5 stars
318
4 stars
148
3 stars
70
2 stars
34
1 star
56
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Multiple customers reported issues with incorrect or incomplete orders, leading to frustration.
Service Quality
Service was frequently described as unprofessional, with instances of rude staff and poor customer interactions.
Food Quality
While some customers enjoyed the food, many noted declining portion sizes and inconsistent quality.
Pricing Concerns
Several reviews highlighted that prices are perceived as high relative to portion sizes and overall value.
Atmosphere
The dining environment received mixed reviews, with some appreciating the ambiance while others found it overcrowded and noisy.
- RWRobert Walter4 days ago1.0I think the food is very low quality and it takes forever for the food to come out. I don’t recommend this place and will likely never return. Go elsewhere don’t waste your time or money!
- MEmelissa EwingOct 12, 20251.0Twice in a row. They have messed up my order. On Friday I came in and they totally forgot a sandwich. I come in today and they gave my daughter the wrong sandwich
- GWGage WilliamsAug 25, 20251.0If I could give the service a 0 I would. Older Lady at the front of the pick up section with glasses thinks shes above everyone around her and every single time I have gone there, have had to listen to her yelling about a range of things from personal drama to belittling coworkers in front of many guests. Inappropriate topics from time to time but the attitude and communication skills in general are abysmal to say the least. Last time I came, put in a pick up order at 12:30. Arrived at 1:10. Name was on a bag at pick up section but was not what I ordered. Explained that to this lady (who I was uncomfortable speaking to to begin with based on how I see her treat others) and all she had to say was that my order wasn’t made yet and that she has no idea what’s going on due to it being busy. Then waited another 30 minutes listening to her scream at coworkers before I finally got my food and left, not without letting her know how bad her service is, only to be told how she is excited to continue giving that level of service. Just bad all around on her part. Other coworkers seem nice and like they know how to communicate like normal people. Understandable that cafe business can cause an uprise in tensions backstage but coming from one who has worked in the field, you should always value customer service first. Just my thoughts.
- KHKarla HernándezAug 19, 20251.0MALISIMOOO NO GASTEN SU DINERO
- ATAllie TherrienAug 18, 20251.0I ordered curbside pickup. I was told to come for 1:13 (on my lunch break…I ordered at 12:45) I showed up and waited. I tried to call the place as well and no answer. I went in and was clearly upset because I waited over 20 minutes in my car. The guy behind the counter named ISAIAH was completely rude to me telling me “I could have come inside and got it because he was busy” I ordered to not have to go in that’s the purpose. If it was too busy online ordering and that feature shouldn’t be an option. Mind you he did not once said sorry or tried to accommodate. He just gave me attitude. Very unprofessional way to handle it. I wouldn’t want him working for me. Or representing my company that way.
Frequently Asked Questions About Panera Bread
Does Panera Bread in Pittsfield accept reservations?
Panera Bread in Pittsfield does not accept reservations.
What are Panera Bread's operating hours in Pittsfield?
Panera Bread Pittsfield is open from 6:30 AM to 9:30 PM Monday through Thursday, 6:30 AM to 10:00 PM on Friday and Saturday, and 6:30 AM to 9:00 PM on Sunday.
Does Panera Bread offer delivery and what are the delivery hours?
Yes, Panera Bread offers delivery with hours matching the cafe's open times: 6:30 AM to 9:30 PM on weekdays, extended to 10:00 PM on Friday and Saturday, and until 9:00 PM on Sunday.
Can I place an order online or via an app for Panera Bread Pittsfield?
Yes, you can order online for Rapid Pick-Up or delivery through Panera Bread's website or mobile app available on the Apple App Store.
What payment options are accepted at Panera Bread Pittsfield?
Panera Bread Pittsfield accepts American Express, Cash, Discover, MasterCard, and Visa.
What type of meals are served at Panera Bread Pittsfield?
Panera Bread serves breakfast, lunch, brunch, and dinner.
Does Panera Bread Pittsfield have seating and what is the attire?
Yes, Panera Bread serves dine-in customers in a casual attire setting.
Are there nearby places where I can shop or enjoy activities before or after visiting Panera Bread?
Nearby you can visit DICK'S Sporting Goods for outdoor gear and fashion accessories, Ready Set Play playground for family fun, or Retro Fitness gym to work out.
If I need auto services near Panera Bread Pittsfield, where can I go?
Close to Panera Bread, there are several automotive services including Audi Pittsfield, Volkswagen Pittsfield Parts and Service Centers, Advance Auto Parts, and Berkshire BMW Service Center.
Where can I find other dining options or grocery shopping near Panera Bread Pittsfield?
Nearby dining options include Papa Gino's and Misty Moonlight Diner, while grocery shopping is available at Stop & Shop supermarket.