Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 660 Merrill Road in Pittsfield is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.5
981 reviews
5 stars
650
4 stars
222
3 stars
55
2 stars
24
1 star
30
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers consistently praised the burgers and fries for being delicious and fresh, with some highlighting the generous portions.
Service
The staff received mixed reviews; while many were noted as friendly and efficient, some customers experienced rudeness and slow service.
Cleanliness
The restaurant was often described as clean, but there were complaints about the cleanliness of the bathrooms and dining area.
Pricing
Several customers found the prices to be high relative to portion sizes, particularly for fries, leading to some dissatisfaction.
- AAAnnMarie3 days ago5.0I've always been a fan of Five Guys, and over the years have visited multiple locations all over Massachusetts, as well as Nashua, NH, but hands down, my favorite has become Pittsfield,MA. Why, you ask? The crew! The second you walk in the door, no matter what's going on outside of those doors melts away as you are greeted warmly, and honestly you just kinda want to hang out with these fellas. I truly appreciate them! I know I can go to any location and get good food, but the smiles and personalities at this particular location bring it to a next-level experience. The location is always clean, bright, and the music is at just the right volume, loud enough to keep the vibe fun but not so loud that you can't hear the person next to you.
- JJJohn Newton JrDec 29, 20255.0Love this place
- RLRobert LovellDec 28, 20255.0This particular Five Guys my grandparents take us to. It is clean every time, the service and atmosphere is spot on, and the food is just amazing . Five stars.
- PWPatrick WargerNov 28, 20255.0Staff is cheerful and very helpful. Just remodel their spot it looks great. Service is great. Food is cooked right there infront of you and they actually focus highly on cleanliness and food safety (changing gloves before touching other things, paying attention to meat temp) things u hope other restaurants are practicing but you never know while you eat at those places.
- CAChris AlSep 18, 20255.0Food nd service was great, I don't like their bacon test,,looks like they're playn with the food,I can see 3-6in from the table with a wrap underneath to fall on if it doesn't break, but any hyer nd that's it,. other than that it was great,service nd all,Lotta laughs nd good vibes,
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys Pittsfield accept reservations?
No, Five Guys at 660 Merrill Road does not accept reservations.
What are the operating hours for Five Guys in Pittsfield?
Five Guys Pittsfield is open daily from 10:30 AM to 10:00 PM.
Does Five Guys Pittsfield offer delivery service?
Yes, delivery is available daily from 10:30 AM to 9:30 PM, and you can order online via their delivery URL.
Can I place an order online or through an app for Five Guys Pittsfield?
Yes, you can order through the Five Guys app available on iOS and Android, or order directly via their online menu link.
Does Five Guys Pittsfield have gluten-free options?
Some menu items can be customized to be gluten-free by opting out of buns or using lettuce wraps, but cross-contamination risk exists. Check their allergen chart for details.
Is the Five Guys veggie sandwich a veggie patty?
No, the veggie sandwich is not a veggie patty; it consists of a mix of peppers, onions, and mushrooms, with optional cheese.
What payment methods are accepted at Five Guys Pittsfield?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Are there family-friendly amenities at Five Guys Pittsfield?
Yes, the restaurant welcomes children, has high chairs, and wheelchair accessible entrances and restrooms.
What nearby places can I visit before or after dining at Five Guys Pittsfield?
Nearby you can visit Pizza Hut for more dining options or stop by Stop & Shop supermarket for groceries.
Where can I find banking or financial services near Five Guys Pittsfield?
TD Bank, Greylock Investment Group, Greylock Federal Credit Union, Citizens ATM, Adams Community Bank, and NBT Bank are all located nearby for your financial needs.
What nearby retail or service stores are close to Five Guys Pittsfield?
You can find Sally Beauty, Dollar Tree, TJ Maxx, RadioShack, Petco, The UPS Store, and Shred Nations near Five Guys for shopping and services.