Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Pittsfield, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
312 reviews
5 stars
159
4 stars
59
3 stars
41
2 stars
22
1 star
31
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, particularly in the drive-thru, with long wait times leading to frustration.
Staff Attitude
There were numerous complaints about rude and unprofessional staff behavior, impacting the overall customer experience.
Cleanliness
Many reviews highlighted poor cleanliness standards inside the store, with dirty counters and bathrooms being a common issue.
Location Appeal
The scenic location by the lake received positive remarks, with customers appreciating the beautiful views and outdoor seating.
Order Accuracy
Several customers experienced issues with incorrect orders, including missing items and wrong food preparations.
- JRJasper ReynoldsOct 28, 20251.0Add this one to list of poorly managed Dunkin’s in Berkshire County. Drive thru is pathetic and slow.
- LRLucas RogersOct 26, 20251.0Waited over 30 Minutes in the drive thru while watching multiple employees hanging out outside, also the server had a really bad attitude
- HCHaseeb CheemaOct 21, 20251.0Such a beautiful location next to lake but staff needs training including management in food safety and cleanliness
- JRJonathan RSep 8, 20251.0Extremely slow!!!!! They mess up coffee order all the time. The workers all seem high and rude.
- DEDeborah EcklundSep 7, 20253.0Disorganized, to say the least. Had to wait TOO LONG for simple service at the counter, because workers were tripping over each other trying to get the backed-up drive thru moving. Customers behind me in line actually left because it was taking too long. Need one person dedicated to counter service and then, once your indoor customer's orders are taken; dealt with, THEN help out at the drive thru!! On top of that, there was apparent miscommunication? and we received one donut other than what we asked for.
Frequently Asked Questions About Dunkin'
What are the operating hours of the Dunkin' location at 1653 North St, Pittsfield, MA?
Dunkin' at 1653 North St, Pittsfield, MA is open daily from 4:00 AM to 7:00 PM.
What special seasonal beverages does Dunkin' currently offer?
During the holiday season, Dunkin' offers the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order ahead or use delivery services at this Dunkin' location?
Yes, you can order ahead using the Dunkin' app or through their website, and this location offers both delivery and curbside pickup services.
What meals are served at this Dunkin' location?
Dunkin' at 1653 North St serves breakfast, lunch, and brunch.
Does this Dunkin' have a drive-thru service?
Yes, this Dunkin' location features a drive-thru for convenient ordering and pickup.
What type of food and drinks can I expect at this Dunkin'?
You can enjoy coffee, espresso, breakfast sandwiches, donuts, tea, and a variety of premium beverages at this Dunkin' location.
What are some nearby places I can visit after grabbing coffee at Dunkin'?
Nearby places include Lakeside Bar & Grill for a meal or drink, Berkshire U-Drive Boat Rental for outdoor activities, and Baker's Golf Center if you're interested in golfing.
Are there any grocery or convenience stores near this Dunkin'?
Yes, Wheeler's Market and Wheeler's Wine Liquor and Cigar are nearby stores where you can pick up groceries, liquor, or tobacco products.
What banking options are available near Dunkin' at 1653 North St?
Greylock Federal Credit Union and Unbank Bitcoin ATM are nearby financial service options if you need banking or ATM services.
Is there a nearby gas station if I need to fill up after visiting Dunkin'?
Yes, BP, Gulf Oil, and Krupa Enterprise gas stations are located near Dunkin' for your automotive fuel needs.