Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Pittsfield, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.0
470 reviews
5 stars
240
4 stars
99
3 stars
57
2 stars
25
1 star
49
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service is inconsistent, with reports of rude employees and unprofessional behavior, but some staff are noted as friendly and attentive.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and wrong drinks.
Product Quality
Coffee quality is frequently criticized for being watered down or burnt, while food items like donuts and sandwiches are often described as stale or poorly prepared.
Cleanliness
Several reviews mention unsanitary conditions, particularly in the bathrooms, which detracts from the overall experience.
Speed of Service
Drive-thru service is often slow, with long wait times reported, although some customers noted quick service during less busy times.
- MRMargie RhodesDec 1, 20255.0Great coffee
- CMC MOct 22, 20253.0Hash browns were soggy and hot chocolate was tasteless no chocolate flavor,it use to be very creamy.
- ABAnna BárbaraOct 4, 20251.0Do not visit this Dunkin. The employees don’t know how to accommodate customers go to Starbucks instead. I asked for a drink without ice, and the employee said he couldn’t do that. Seriously? I get this same drink all the time without ice!
- KGK GaleAug 27, 20251.0Watered down iced decaf
- XBxxxarmy_ blink12xxAug 13, 20255.0Good service and faster
Frequently Asked Questions About Dunkin'
What are the opening hours of Dunkin' in Pittsfield, MA?
Dunkin' in Pittsfield, MA is open daily from 4:00 AM to 10:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, Dunkin' in Pittsfield offers both delivery and curbside pickup services.
What specialty items can I expect at Dunkin' in Pittsfield?
Specialties include espresso, coffee, donuts, breakfast sandwiches, and tea.
Can I order ahead using a mobile app for faster service at this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android for a quick grab and go experience.
Where is Dunkin' located in Pittsfield, MA?
Dunkin' is located at 18 1st St, Berkshire, Pittsfield, MA 01201, USA.
What are some nearby fast food options around Dunkin' at 18 1st St?
Nearby fast food options include Blimpie and Burger King, which are great alternatives or complementary stops for a varied meal experience.
Are there any community centers or family-friendly places near Dunkin' in Pittsfield?
Yes, the Gladys Allen Brigham Community Center and Girls Inc of the Berkshires are nearby, offering various community services and activities.
What nearby attractions could I visit before or after enjoying Dunkin' in Pittsfield?
You can visit the Berkshires of Western Massachusetts, a popular area for travel and community services, or enjoy activities at the Pittsfield Sportsmen's Club, Inc.
Does the Pittsfield Dunkin' location have drive-thru and Wi-Fi facilities?
Yes, this Dunkin' location has a drive-thru service and offers free Wi-Fi to customers.
What types of meals are served at this Dunkin' location?
Dunkin' Pittsfield serves breakfast, brunch, lunch, and dinner with a variety of coffee, donuts, and comfort food options.