Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Pittsfield, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
210 reviews
5 stars
92
4 stars
53
3 stars
33
2 stars
10
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many reports of rude staff and poor interactions.
Order Accuracy
Numerous customers experienced issues with incorrect orders, including wrong items and poorly prepared food.
Cleanliness
Several reviews highlighted concerns about cleanliness, particularly regarding food preparation and equipment.
Speed of Service
While some customers praised quick service, many others reported long wait times and slow service, especially during busy hours.
Product Quality
Mixed reviews on product quality, with some customers enjoying their coffee and food, while others reported stale or poorly made items.
- JJJohn Newton JrDec 29, 20253.0Not attentive at all. Food is mediocre
- UUUnknownEagle[TheOfficialEarthQuakeGuy]Dec 11, 20251.0Some weirdo asked me to leave and freeze to death, my cars broke down and its below freezing waiting for a friend to pick me up. Some great customer service that has, ha not.
- RCRafael CamiloNov 25, 20251.0Horrible costumer service
- PKPeter KrupkaOct 21, 20251.0Wait in line 10 minutes only to be told this is the last customer where closing the lobby!!! Only because they can’t keep up !
- MMMichael MoranOct 4, 20252.0If there's no other coffee around then it'll do
Frequently Asked Questions About Dunkin'
What are the opening hours of Dunkin' in Pittsfield, MA?
Dunkin' in Pittsfield, MA is open daily from 5:00 AM to 8:00 PM.
What types of meals does Dunkin' serve at this location?
This Dunkin' location serves breakfast, lunch, and brunch.
Can I order Dunkin' products for delivery or pickup?
Yes, this Dunkin' offers both delivery and curbside pickup services.
Does Dunkin' in Pittsfield have a drive-thru service?
Yes, this location features a drive-thru for quick and convenient service.
What holiday drinks are currently available at Dunkin'?
You can try the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher this holiday season.
How can I order ahead from Dunkin' in Pittsfield?
You can order ahead using the Dunkin' app available on both iOS and Android, or order online through their ordering website.
What specialties does Dunkin' offer at this location?
Specialties include espresso, coffee, donuts, breakfast sandwiches, and tea.
Are there any nearby convenience stores to Dunkin' in Pittsfield?
Yes, O'Connell's Convenience Plus and Alltown convenience stores are near Dunkin', useful for quick stops before or after your coffee run.
What dining options are near Dunkin' in Pittsfield for after your visit?
You can try Ramunto's Pizza Express for pizza or The Roasted Garlic for American food and drinks after visiting Dunkin'.
Which nearby transit or automotive services can help customers get to Dunkin'?
Nearby automotive services like Mass Inspections, U-Haul Moving & Storage, and Crawford's Service are available, and gas stations like Shell and O'Connell's Convenience Plus can help with fueling if driving to Dunkin'.