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Brand Certified

Chipotle Mexican Grill

2.4
(265 reviews)

About

Mexican Restaurant
Chipotle Pittsfield is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
555 Hubbard Ave, Pittsfield, MA
01201, United States

Hours

Reviews

2.4
265 reviews
5 stars
67
4 stars
15
3 stars
23
2 stars
16
1 star
144
  • AJ
    Abigail Jones
    5 days ago
    1.0
    This is the worst chipotle experience I have ever had. The staff is confused and unprepared and the management is not present for quality control. The meat looked inedible and almost every tray was empty. The burrito was rolled so sloppily that it immediately ripped spilling juice everywhere. The staff watched this happen and wrapped it in two foils instead of redoing it. When we asked for it to be remade, the staff was rude and almost unwilling to do so. This cost $40. We will not be back
  • BB
    Binxy
    Feb 24, 2026
    1.0
    Absolutely horrible. Skimps out on all ingredients doesn’t listen to what I ask for on my bowl. Extremely slow service
  • PP
    Parthiv Pandya
    Feb 16, 2026
    1.0
    I don’t understand why the masked lady behind the register (I think she’s the manager?) is always so rude.
  • EY
    emrys yetz
    Jan 28, 2026
    1.0
    Damn. I mean I know Pittsfield sucks I grew up here but why is this literally the worst Chipotle I've ever been to?! Portions are absolutely pathetic! Do the employees get to eat the food they don't give us as a reward or something? Wouldn't suggest going here.
  • JM
    Jon May
    Jan 21, 2026
    1.0
    Got a burrito bowl and a burrito. The bowl was barbacoa and they literally just added 3 giant strips of fat. There was no meat at all. This wasn't an accident, someone though it was funny. Overall though, this is the worst Chipotle I've ever been to. They never have anything to choose from and half the stuff they do have looks like the plague. Its less "what do I want to eat" and more "what combination of items can I put together that will be edible and not get me sick". And you can order online to get some fake peace of mind, but don't worry, they're not gonna get anything right. What a waste. I'll drive over an hour the next time I want Chipotle ygbfkm with this place.

Frequently Asked Questions About Chipotle Mexican Grill

What is the address of Chipotle Mexican Grill in Pittsfield?

Chipotle Mexican Grill is located at 555 Hubbard Ave, Pittsfield, MA 01201.

What are the operating hours for Chipotle Mexican Grill in Pittsfield?

Chipotle Pittsfield is open daily from 10:45 AM to 10:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

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