Business Details
About
Ice Cream ShopSnack ShopCandy StoreBakeryCaterer
Head to our Pittsfield ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.
Details
- TakeoutAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
429 reviews
5 stars
314
4 stars
77
3 stars
19
2 stars
12
1 star
7
What are people saying?
AI-generated from recent customer reviews
Ice Cream Quality
Customers consistently praised the delicious ice cream and wide variety of flavors available.
Service Experience
Feedback on service was mixed; while many praised friendly and helpful staff, some reported poor customer service experiences.
Cleanliness Issues
Several reviews highlighted significant cleanliness problems, particularly in the bathrooms, which detracted from the overall experience.
Pricing Concerns
Many customers felt the prices were high, with some mentioning that the value did not match their expectations.
Atmosphere
The outdoor seating and overall vibe of the location were appreciated, although some noted the indoor space was small.
- LCLeisi Calderon1 day ago5.0😀😀😀😋😋😋😋😋😋
- AMAndrew MayerAug 26, 20255.0Love the outdoor seating
- SMSusan McNAug 22, 20255.0Can’t beat the selection and quality of their ice cream!
- DPDavid PaulAug 9, 20255.0Really nice location. Good vibes and large selection to choose from. Reasonably priced. I ordered a cookies and cream milkshake. Best ice cream in the world.
- AHAlbert HaydenJul 29, 20254.0Great to visit one of the real stores.
Frequently Asked Questions About Ben & Jerry’s
What are the operating hours of Ben & Jerry's Pittsfield ice cream shop?
Ben & Jerry's Pittsfield is open daily from 11:30 AM. Monday to Thursday and Sunday until 9:00 PM; Friday and Saturday until 9:30 PM.
Where is Ben & Jerry's located in Pittsfield?
Ben & Jerry's is located at 179 South Street, Pittsfield, MA 01201, USA.
What types of ice cream treats can I find at Ben & Jerry's Pittsfield?
You can enjoy euphoric Ben & Jerry's flavors served in waffle cones, shakes, sundaes, smoothies, and ice cream cakes.
Does Ben & Jerry's Pittsfield offer any catering services?
Yes, Ben & Jerry's Pittsfield offers ice cream catering services including wedding, office, event catering, and mobile ice cream truck services.
Can I pick up my order at the store or get curbside pickup?
Yes, Ben & Jerry's Pittsfield provides both in-store and curbside pickup options for your convenience.
What payment methods are accepted at Ben & Jerry's Pittsfield?
Ben & Jerry's Pittsfield accepts American Express, Apple Pay, Android Pay, Cash, Diners Club, Discover, Mastercard, Samsung Pay, and Visa.
Is Ben & Jerry's Pittsfield accessible for wheelchair users?
Yes, the shop has wheelchair accessible entrance and parking, and welcomes families and LGBTQ customers.
Are there nearby places I can visit around Ben & Jerry's Pittsfield?
Yes, nearby you will find Subway for a quick meal, Berkshire Medicine and Adaptive Prosthetics & Orthotics for medical services, and Pizza Hut for dining.
Can I combine a visit to Ben & Jerry's with a trip to nearby businesses?
Definitely! After enjoying ice cream, you can visit Subway for sandwiches, or shop for office supplies at MacFarlane Office Products nearby.
Is there convenient transit or services near Ben & Jerry's Pittsfield to assist visitors?
Yes, besides dining options, nearby services like Western Union for money transfers and American Detailing for car wash make it convenient for visitors to attend to errands before or after visiting Ben & Jerry's.