Business Details
About
Ice Cream ShopSnack ShopCandy StoreBakeryCatererBen & Jerry's
Head to our Pittsfield ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.
Details
- TakeoutAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
433 reviews
5 stars
317
4 stars
77
3 stars
20
2 stars
12
1 star
7
What are people saying?
AI-generated from recent customer reviews
Friendly Staff
Many customers praised the staff for being friendly, helpful, and professional.
Delicious Ice Cream
The ice cream received consistent positive feedback for its taste and variety of flavors.
Cleanliness Issues
Several reviews highlighted significant cleanliness problems, particularly in the bathrooms.
Service Speed
While many noted quick service, some customers experienced long waits due to understaffing.
Pricing Concerns
A number of customers mentioned that the prices were perceived as high, especially for the portion sizes.
- NHNakeisa HolleyJan 2, 20265.0I WAS HERE ON 1/2/26 WITH THE FIANCE AND WE BOTH HAMMERED OUR MILKSHAKES.. 😳 BY THE TIME I LEFT I DRINK IT UNTIL I GOT HOME AND IT WAS ALMOST GONE.. 🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣 A MILKSHAKE WITH NATURAL ICE CREAM CHANGES YOUR LIFE.. YOU WOULD FALL IN LOVE AND WANT MORE!! YOU WON'T BE DISAPPOINTED ESPECIALLY IF YOU MAKE IT YOUR OWN!!!!!
- UUUnknownEagle[TheOfficialEarthQuakeGuy]Dec 12, 20255.0Friendly Staff
- LCLeisi CalderonNov 23, 20255.0😀😀😀😋😋😋😋😋😋
- AMAndrew MayerAug 26, 20255.0Love the outdoor seating
- SMSusan McNAug 22, 20255.0Can’t beat the selection and quality of their ice cream!
Frequently Asked Questions About Ben & Jerry’s
What are the operating hours of Ben & Jerry's Pittsfield ice cream shop?
Ben & Jerry's Pittsfield is open daily from 11:30 AM. Monday to Thursday and Sunday until 9:00 PM; Friday and Saturday until 9:30 PM.
Where is Ben & Jerry's located in Pittsfield?
Ben & Jerry's is located at 179 South Street, Pittsfield, MA 01201, USA.
What types of ice cream treats can I find at Ben & Jerry's Pittsfield?
You can enjoy euphoric Ben & Jerry's flavors served in waffle cones, shakes, sundaes, smoothies, and ice cream cakes.
Does Ben & Jerry's Pittsfield offer any catering services?
Yes, Ben & Jerry's Pittsfield offers ice cream catering services including wedding, office, event catering, and mobile ice cream truck services.
Can I pick up my order at the store or get curbside pickup?
Yes, Ben & Jerry's Pittsfield provides both in-store and curbside pickup options for your convenience.
What payment methods are accepted at Ben & Jerry's Pittsfield?
Ben & Jerry's Pittsfield accepts American Express, Apple Pay, Android Pay, Cash, Diners Club, Discover, Mastercard, Samsung Pay, and Visa.
Is Ben & Jerry's Pittsfield accessible for wheelchair users?
Yes, the shop has wheelchair accessible entrance and parking, and welcomes families and LGBTQ customers.
Are there nearby places I can visit around Ben & Jerry's Pittsfield?
Yes, nearby you will find Subway for a quick meal, Berkshire Medicine and Adaptive Prosthetics & Orthotics for medical services, and Pizza Hut for dining.
Can I combine a visit to Ben & Jerry's with a trip to nearby businesses?
Definitely! After enjoying ice cream, you can visit Subway for sandwiches, or shop for office supplies at MacFarlane Office Products nearby.
Is there convenient transit or services near Ben & Jerry's Pittsfield to assist visitors?
Yes, besides dining options, nearby services like Western Union for money transfers and American Detailing for car wash make it convenient for visitors to attend to errands before or after visiting Ben & Jerry's.