Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Pepperell, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
248 reviews
5 stars
124
4 stars
46
3 stars
22
2 stars
12
1 star
44
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed, with some praising friendly staff while others report rude behavior and poor customer service.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong drinks, leading to frustration.
Speed of Service
While some customers appreciated the quick drive-thru service, others experienced long wait times and delays in receiving their orders.
Product Consistency
There are complaints about inconsistent food and drink quality, with some items being served cold or not as described.
Cleanliness
The cleanliness of the location received mixed reviews, with some praising it while others noted dirty conditions.
- KCkaylin coburnNov 4, 20251.0Very rude worker. Yelled at my kids for lightly bouncing a ball once, gave us dirty looks, and then told us to leave. Completely unnecessary and made the atmosphere very uncomfortable.
- DGDan GillOct 30, 20254.0First time at this dunkins. The drive through was very quick and very friendly the associate had a smile on his face and said have a great day to.
- JMJay Milly978Sep 16, 20251.0I never do anything like this, but this is getting out of hand. I thought it was just me overreacting, but now that I look at the reviews for this specific Dunkin’s I can see that it’s not just me. I’ve been living in this town for three months. I’ve already had two separate situations. The first one was with a obnoxious employee who didn’t know how to talk to people without giving an attitude and now I go I make a order and part of my order was two loaded hash browns, and a six piece hash brown. The first red flag was the fact that they came out less then a minute after I ordered it, which tells me that they’re giving people food that is sitting there because they’re too lazy to make it when it’s ordered and to put the icing on the cake, I get home and my six piece has literally 2 hash browns in there. So my order was incorrect my food was cold and there’s no way to get in contact with anybody without having to drive all the way back over there. This place is a joke. It’s so disappointing because there’s only one Dunkin’ Donuts in town and it has to be this one with a bunch of kids that don’t know how to do their job.
- ATAmber ThomasAug 26, 20251.0KIANA absolutely ruined My night and my dinner. I work late, and I used my only break time today to order myself a snack while stuck at work ATLEAST 30 mins before they closed, when I got there everything was turned off and they were closing everything down 20+ minutes before close, I didnt get a single thing I ordered, and i didn't get a refund either. Kiana was very rude and unhelpful, her excuse was it takes over an hour to clean the ovens(doubtful) well then don't offer food you can't make on the app.
- BCBree “Bree C.” C.Jul 29, 20252.0They really have a problem with the app. I always order things and they always are out of a good amount of things and they say there is nothing they can do. A super waste of money.
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' in Pepperell, MA?
Dunkin' in Pepperell, MA is open Monday through Saturday from 4:00 AM to 8:00 PM, and Sunday from 5:00 AM to 8:00 PM.
Does Dunkin' in Pepperell offer delivery and curbside pickup?
This Dunkin' location offers delivery service and curbside pickup options to make your ordering convenient.
Can I order ahead using an app for the Dunkin' in Pepperell?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms.
What types of meals does Dunkin' in Pepperell serve?
They serve breakfast, lunch, and brunch meals including coffee, espresso, breakfast sandwiches, donuts, and tea.
Does the Pepperell Dunkin' have a drive-thru service?
Yes, the Dunkin' in Pepperell features a drive-thru for quick and easy service.
What new holiday drinks are available at Dunkin' in Pepperell?
The holiday menu includes the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and a Berry Sangria Refresher.
Are there nearby places to visit after grabbing coffee at Dunkin' in Pepperell?
Yes, after visiting Dunkin', you might explore Pepperell Police Department for public services or enjoy a meal at nearby C & S Pizza of Pepperell and Pizza Pizzazz.
How can nearby grocery stores like Pepperell Quality Market complement my visit to Dunkin'?
You can stop by Pepperell Quality Market, a nearby grocery store and bakery, for additional snacks or fresh ingredients alongside your Dunkin' favorites.
What nearby medical facilities are close to Dunkin' in Pepperell?
Nearby medical facilities include Immediate Care Pepperell, Pepperell Family Practice, and several local dentists such as Pepperell Dental Associates.
Does the Dunkin' in Pepperell welcome families and children?
Yes, this Dunkin' location welcomes families and children, and offers a variety of products suitable for all ages.