Dunkin'

3.8
251 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Pepperell, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
61-63 Main St, Pepperell, MA
01463, United States

Hours

Reviews

3.8
251 reviews
5 stars
126
4 stars
46
3 stars
22
2 stars
12
1 star
45

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude staff, slow service, and incorrect orders, leading to a negative experience.

Food Quality

Inconsistencies in food preparation were noted, with complaints about cold or burnt items and incorrect orders.

Positive Staff Interactions

Some customers praised friendly and efficient staff, particularly during busy hours, highlighting good service experiences.

Drive-Thru Efficiency

While the drive-thru was noted for being quick at times, there were also reports of long waits and issues with order accuracy.

Cleanliness Concerns

Several reviews mentioned cleanliness issues, particularly in the bathrooms and overall store condition.
  • KV
    Kathryn Valliere
    1 day ago
    5.0
    Awesome
  • D2
    deathreapers 2k17
    Jan 4, 2026
    1.0
    , we came today and order three of the new bacon jam sandwiches with sausage added to two of them , when we got them they weren't even warm, and none of them had sausage nor was the cheese even slightly melted, the lady on the speaker was rude and had an attitude and gave us a, "well they should've been right," And a "Bring it up so I can make sure", wouldn't doubt there's spit in our food now
  • CG
    Clarence Gaynor
    Dec 29, 2025
    5.0
    Consistent Professionalism, Food, Service.
  • KC
    kaylin coburn
    Nov 4, 2025
    1.0
    Very rude worker. Yelled at my kids for lightly bouncing a ball once, gave us dirty looks, and then told us to leave. Completely unnecessary and made the atmosphere very uncomfortable.
  • DG
    Dan Gill
    Oct 30, 2025
    4.0
    First time at this dunkins. The drive through was very quick and very friendly the associate had a smile on his face and said have a great day to.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Pepperell, MA?

Dunkin' in Pepperell, MA is open Monday through Saturday from 4:00 AM to 8:00 PM, and Sunday from 5:00 AM to 8:00 PM.

Does Dunkin' in Pepperell offer delivery and curbside pickup?

This Dunkin' location offers delivery service and curbside pickup options to make your ordering convenient.