Wendy's

3.6
1113 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
69 Newbury Street, Peabody, MA
01960, United States

Hours

Reviews

3.6
1,113 reviews
5 stars
424
4 stars
250
3 stars
158
2 stars
101
1 star
180

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rude or unhelpful employees.

Food Quality

Many reviews highlighted poor food quality, including cold items, incorrect orders, and issues with freshness.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables and malfunctioning soda machines.

Order Accuracy

Frequent complaints about incorrect orders, with customers receiving wrong items or missing components.

Wait Times

Long wait times were a common issue, with some customers waiting excessively to place orders or receive food.
  • DS
    Darlene Smith
    Oct 31, 2025
    4.0
    Had 't been to Wendy's for months mostly because they move slow, but this night, I was waited on guickly and although my fries weren't hot, I had one of the best chicken sandwiches, hot and juicy Liked this store a lot
  • CH
    C H
    Oct 28, 2025
    4.0
    We don't come often but recommend the fries with a frosty.
  • SA
    Sergey Avery
    Oct 15, 2025
    1.0
    Soda was flat and had no flavor, forgot sauces and they almost forgot half our meal until we reminded them
  • AH
    Angelina ho Ho
    Oct 13, 2025
    5.0
    Alexis is amazing! She’s always so friendly and helpful, and she somehow remembers my complicated order every single time. As soon as she hears my voice, she already knows what I want! She’s the sweetest person ever!! Wendy’s, please protect her at all costs! 💖
  • JC
    Jennie Correia-Mello
    Oct 4, 2025
    1.0
    I wasnt expecting much but this place is gross. The whole front end smells like sewage. The bathroom was completely wrecked. The burger was extra salty and the fries had no salt and tasted like they'd been sitting for a while. Its dinner time and the place is pretty dead. It must be known as the bad Wendy's. If we're up this way again we have to remember not to come here.

Frequently Asked Questions About Wendy's

Is 71 Newbury Street Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.