Brand Certified
Wendy's
3.6(1119 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
69 Newbury Street, Peabody, MA
01960, United States
Certified by Wendy's • Mar 01, 2026
(978) 535-7505
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/ma/peabody/69-newbury-street
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.6
1,119 reviews
5 stars
427
4 stars
251
3 stars
160
2 stars
101
1 star
180
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned issues with food quality, including cold items, wrong orders, and complaints about taste.
Cleanliness
Several customers noted cleanliness issues, particularly with the dining area and bathrooms.
Staff Performance
While some staff members received praise for their friendliness and efficiency, others were criticized for being untrained or unhelpful.
Atmosphere
The overall atmosphere was described as uninviting, with complaints about odors and a lack of maintenance.
- CLCarol LachJan 22, 20265.0Great for quick bite
- MCMegan CallahanDec 20, 20253.0Nothing special
- LSLucian SkyeDec 12, 20254.0Was there late after work. Not many people in the dining room which is expected. Ordered fine and was given the food. Fries were not full up like they should have been. Happens a lot at Wendys locations.
- KSKai sucksDec 11, 20251.0The lady that took the order at the counter would very nasty.I asked for my food to be substituted with something else.Paid extra for it was not with charge for the other item.Full prized told them I would highly allerge it to tomato could not have it on my sandwich.They put tomatoes on my sandwich.I paid extra for barbecue sauce.I got one out of my whole bag.I will never come here again.And I will be telling my friends and family.
- RARoss AlvesDec 4, 20255.0Clean restaurant I would have preferred my burgers be medium well, but besides that everything was okay.
Frequently Asked Questions About Wendy's
What are the operating hours for the drive-thru at Wendy's, 69 Newbury Street?
The drive-thru is open daily from 6:30 AM to 2:00 AM.
Does the Wendy's location at 69 Newbury Street serve breakfast?
Yes, this location serves breakfast with a variety of combos, croissant, biscuit and classic sandwiches, coffee, and sides available.
What payment methods are accepted at Wendy's in Peabody, MA?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is delivery available from Wendy's at 69 Newbury Street?
Delivery is available; you can check availability near you using the Wendy's app or on order.wendys.com by entering your delivery address.
How can I provide feedback or contact the Wendy's location at 69 Newbury Street?
You can contact Customer Care via the Wendy's Contact page at www.wendys.com/contact-us or call 888-624-8140. Directly, you may call the restaurant at (978) 535-7505 or fill out the Wendy’s Customer Satisfaction Survey online.
Are there dining options aside from the drive-thru at this Wendy's?
Yes, this Wendy's location offers dine-in, drive-thru, delivery where available, and takeout options.
Which nearby hotels could visitors use when dining at Wendy's 69 Newbury Street?
Nearby hotels include Hampton Inn Boston/Peabody, Hampton by Hilton, Homewood Suites by Hilton Boston - Peabody, and SpringHill Suites, providing convenient accommodations for visitors dining at Wendy's.
What other dining options are near Wendy's at 69 Newbury Street?
Nearby dining options include Santarpio’s Pizza, Marco’s Restaurant, Sonic Drive-In, and Endless Hibachi and Sushi, offering a range of cuisines for visitors before or after stopping by Wendy's.
How can nearby landmarks and services help visitors find Wendy's at 69 Newbury Street?
Landmarks like Ezio Place and nearby services such as Boston Auto Collision Center and Wheel Repair Specialist can help visitors orient themselves when locating Wendy's at 69 Newbury Street.
Can I order from Wendy's conveniently using a mobile app?
Yes, you can order using the Wendy's app available on the Apple App Store or via their mobile-friendly website and quick link.
Brand Certified Facts from Wendy's
This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website