Business Details
About
Grocery Store
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Location
Hours
Reviews
4.0
1,054 reviews
5 stars
458
4 stars
310
3 stars
151
2 stars
57
1 star
78
What are people saying?
AI-generated from recent customer reviews
Produce Quality
Customers frequently reported low quality and poor selection of produce, with many items being out of stock or spoiled.
Customer Service
There were numerous complaints about rude and unhelpful staff, particularly at the self-checkout and deli sections.
Pricing Issues
Many customers found the prices to be excessively high compared to competitors, with frequent mentions of price gouging.
Store Cleanliness
While some reviews praised the cleanliness of the store, others reported unsanitary conditions, particularly in the bathrooms and deli.
Product Availability
Several customers noted that the store often lacked essential items, leading to frustration and the need to shop elsewhere.
- KCKianna ContrerasNov 5, 20254.0I ONLY give them a 4 because I’ve been to that store hundreds of times and haven’t really been help. Just kind of directed. But tonight was different. I needed an ingredient that I hadn’t even heard of and saw Mary (customer service rep), she then looked for my main man!!! STEVE the manager. He took me down the produce isle and there it was!!! Daikon radish! 🤯 Thanks Steve! I can enjoy my spring rolls now!! 😂
- MFMichele FordOct 25, 20253.0Average grocery store. Low and poor selection of produce
- LLLilian LammyOct 8, 20253.0The produce section is always lacking. A lot of things seem to been out of stock often. Especially fresh herbs. Packaged produce is extremely expensive compared to other stores. I only go here when I’m in rush bc it’s so close.
- TWTOM WOLF698Oct 2, 20251.0The kid with the baggy pants that works at self check shouldn't be there he always on his phone dosent want to help anyone dosent want to do his job he on his phone all the time ignores people all the time he extremely rude when people ask him a question . There never bags at self checkout . Managers don't care . It's a very bag experience shopping there they have really gone down hill. The howly street store
- RWRian WilliamsSep 15, 20251.0I stopped here to shop and had to change my daughter. A man entered the bathroom (an employee) and then exited. Only to re-enter and scan the wall. It was so inappropriate as my daughter had no bottoms on while I was changing her. Instead of continuing to shop afterwards, I immediately left. I was very put off. I’m unsure what’s so important to scan that couldn’t wait an extra two minutes of changing my daughter. Disgusting.
Frequently Asked Questions About Stop & Shop
What services does Stop & Shop at 19 Howley Street in Peabody, MA offer for grocery shopping?
Stop & Shop offers in-store shopping, online ordering with options for delivery or pickup, and a wide assortment of groceries at great value.
What are the store hours for Stop & Shop in Peabody?
The store is open Monday through Saturday from 7:00 AM to 10:00 PM, and Sunday from 7:00 AM to 9:00 PM.
Does Stop & Shop have a loyalty program? How does it work?
Yes, Stop & Shop has the GO Rewards loyalty program, which provides personalized offers and lets customers earn points redeemable for gas or groceries.
Can I get my groceries delivered from Stop & Shop?
Yes, Stop & Shop offers grocery delivery services in Peabody.
Who owns Stop & Shop and how large is the company?
Stop & Shop is operated by The Stop & Shop Supermarket Company LLC, an Ahold Delhaize USA Company, employing over 50,000 associates with more than 350 stores across several states including Massachusetts.
What financial services are available at or near Stop & Shop in Peabody?
Financial services include a Citizens Bank branch located at the Stop & Shop, Coinstar Exchange kiosks, and a nearby Western Union service for currency exchange and money transfers.
I need propane exchange services near Stop & Shop. Is there a nearby option?
Yes, Blue Rhino Propane Exchange is located near Stop & Shop and provides propane supply services.
Are there any car rental agencies near Stop & Shop in Peabody?
Yes, customers can find car rental services nearby at Hertz, Budget Car Rental, and Budget Truck Rental.
Does Stop & Shop support any community programs?
Stop & Shop is committed to fighting hunger and supports the Stop & Shop School Food Pantry Program to ensure students do not go to school hungry.
How can I contact Stop & Shop at 19 Howley Street?
You can call Stop & Shop at +1 978-977-3900 or visit their Facebook page at https://www.facebook.com/454828271573465.