Business Details
About
Grocery StoreStop & Shop
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Location
Hours
Reviews
4.0
1,057 reviews
5 stars
458
4 stars
310
3 stars
152
2 stars
57
1 star
80
What are people saying?
AI-generated from recent customer reviews
Produce Quality
Many customers reported issues with the freshness and quality of produce, including rotten vegetables and out-of-stock items.
Customer Service
Feedback indicates a mix of experiences with staff, ranging from helpful and friendly to rude and unprofessional.
Pricing Issues
Customers frequently mentioned high prices and discrepancies with sale prices not being applied correctly at checkout.
Store Cleanliness
While some reviews praised the cleanliness of the store, others reported unsanitary conditions, particularly in the bathrooms.
Product Availability
Several customers noted that the store often lacks stock on various items, particularly in the deli and meat sections.
- BABethany AmosDec 29, 20251.0Three times I’ve bought an onions and they’ve been rotten. This time I even bought two just in case one was rotten and both were rotten all the way through. It’s so frustrating. Other than that the store is nice, but you should really get fresher Veggies. That shouldn’t happen this many times.
- NBNunya BizznessDec 13, 20251.0Every time I go to this Stop and Shop in Peabody the sale price doesn't come off a lot of the items. I specifically buy items on sale and it's EXTREMELY FRUSTRATING AND IMPORTANT that the sale price comes off. I've gotten to the point where I ring up items individually to see if the sale price is reflected because sometimes it doesn't reflect until the end but nope. SALE PROCES DO NOT WORK AT SELF CHECKOUT HALF THE TIME. It's been a CONSTANT ISSUE when I come here. Today was the last straw. I will not come here again. It happens EVERY SINGLE TIME. I will take the 5-10 minute ride to Market Basket. Enough is enough. I ENCOURAGE EVERYONE TO CHECK YOUR RECEIPTS AND NAKE SURE IT RINGS THROUGH AS THE SALE PRICE. And to edit it's not because I didn't use the "digital coupon".
- EMEric MDec 13, 20251.0Never had anything in stock, employees are rude and unprofessional. Save yourself pain and go to Market Basket in Danvers instead.
- KCKianna ContrerasNov 5, 20254.0I ONLY give them a 4 because I’ve been to that store hundreds of times and haven’t really been help. Just kind of directed. But tonight was different. I needed an ingredient that I hadn’t even heard of and saw Mary (customer service rep), she then looked for my main man!!! STEVE the manager. He took me down the produce isle and there it was!!! Daikon radish! 🤯 Thanks Steve! I can enjoy my spring rolls now!! 😂
- MFMichele FordOct 25, 20253.0Average grocery store. Low and poor selection of produce
Frequently Asked Questions About Stop & Shop
What services does Stop & Shop at 19 Howley Street in Peabody, MA offer for grocery shopping?
Stop & Shop offers in-store shopping, online ordering with options for delivery or pickup, and a wide assortment of groceries at great value.
What are the store hours for Stop & Shop in Peabody?
The store is open Monday through Saturday from 7:00 AM to 10:00 PM, and Sunday from 7:00 AM to 9:00 PM.
Does Stop & Shop have a loyalty program? How does it work?
Yes, Stop & Shop has the GO Rewards loyalty program, which provides personalized offers and lets customers earn points redeemable for gas or groceries.
Can I get my groceries delivered from Stop & Shop?
Yes, Stop & Shop offers grocery delivery services in Peabody.
Who owns Stop & Shop and how large is the company?
Stop & Shop is operated by The Stop & Shop Supermarket Company LLC, an Ahold Delhaize USA Company, employing over 50,000 associates with more than 350 stores across several states including Massachusetts.
What financial services are available at or near Stop & Shop in Peabody?
Financial services include a Citizens Bank branch located at the Stop & Shop, Coinstar Exchange kiosks, and a nearby Western Union service for currency exchange and money transfers.
I need propane exchange services near Stop & Shop. Is there a nearby option?
Yes, Blue Rhino Propane Exchange is located near Stop & Shop and provides propane supply services.
Are there any car rental agencies near Stop & Shop in Peabody?
Yes, customers can find car rental services nearby at Hertz, Budget Car Rental, and Budget Truck Rental.
Does Stop & Shop support any community programs?
Stop & Shop is committed to fighting hunger and supports the Stop & Shop School Food Pantry Program to ensure students do not go to school hungry.
How can I contact Stop & Shop at 19 Howley Street?
You can call Stop & Shop at +1 978-977-3900 or visit their Facebook page at https://www.facebook.com/454828271573465.