Brand Certified
Five Guys
4.3(1251 reviews)
Certified by Five Guys • Mar 01, 2026
Business Details
227 Andover Street, Peabody, MA
01960, United States
Certified by Five Guys • Mar 01, 2026
(978) 717-5416
Certified by Five Guys • Mar 01, 2026
https://restaurants.fiveguys.com/227-andover-street
Certified by Five Guys • Mar 01, 2026
About
Certified by Five Guys • Mar 01, 2026
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 227 Andover Street in Peabody is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Five Guys • Mar 01, 2026
Hours
Certified by Five Guys • Mar 01, 2026
Reviews
4.3
1,251 reviews
5 stars
756
4 stars
308
3 stars
104
2 stars
27
1 star
56
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; while many enjoyed the burgers and fries, several customers reported issues with soggy buns, cold toppings, and undercooked fries.
Customer Service
Customer service experiences varied widely, with some praising friendly staff and quick service, while others reported rude behavior and significant delays.
Cleanliness
Concerns about cleanliness were noted, with multiple reviews mentioning dirty tables and a generally unkempt environment.
Order Accuracy
Several customers experienced issues with incorrect orders or missing items, leading to frustration.
Value for Money
Many customers felt the prices were high for the quality and service received, impacting their overall satisfaction.
- TCTom CiullaFeb 4, 20264.0Love there food. All the need to do it toast and butter the buns. It like a soggy mop by the time you eat it. Fries are amazing.
- CLCaitlin LutiFeb 1, 20261.0Terrible customer service. I ordered my boys take out and when they went to pick it up they tried telling them they never received the order, I forwarded the email confirmation to show them. I then called, and all they did was talk over me and said my boys never tried to pick up the order, which was a lie because I was on the phone with my son when he tried to pick it up. $83 for awful service.
- KFKimberley FlanaganJan 23, 20261.0Awful. Worst experience I have ever had. Burgers weren’t hot. Cheese wasn’t melted. Got sautéed onions. They were cold and still crunchy. Fries were awful. Not hot. Not salty. It was like we were not even at Five Guys. Take a look at that location. Employees were eating fries while cooking. Absolute train wreck of a location.
- DGDaniel GonzálezJan 20, 20265.0Excelente muy satisfecho, pedi dos anburguesa anoche y fueron bien cuidadas y preparadas , gracias por un gran servicio
- JRJordan RyanDec 26, 20254.05 guys makes the best burgers I have ever had but the one thing I can’t stand about them and this goes for every place for the most part. Melt the friggin cheese in my burger! If I open my sandwich and the American cheese is still shaped like cheese and cold that means it could be even better if you just put the cheese on a couple seconds earlier! This goes for Peabody diner, dunking donuts, almost every place I get a breakfast sandwich!! MELT THE CHEESE! 😝
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does this Five Guys location accept reservations?
No, the Five Guys at 227 Andover Street does not accept reservations.
What are the regular operating hours of Five Guys in Peabody?
This Five Guys is open daily from 11:00 AM to 10:00 PM.
Does Five Guys offer delivery services in Peabody?
Yes, delivery is available daily from 11:00 AM to 9:30 PM through their online ordering portal.
Can I pick up my order in-store from this Five Guys location?
Yes, in-store pickup is available at this Five Guys location.
What types of payment does Five Guys in Peabody accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What are some popular menu items offered by Five Guys Peabody?
Popular items include customizable hamburgers, cheeseburgers, fries, milkshakes, hot dogs, and veggie sandwiches.
How can I customize my order at Five Guys Peabody?
They offer over 250,000 burger combinations and more than 1,000 milkshake combinations to satisfy your cravings.
Are there nearby places to visit before or after dining at Five Guys Peabody?
Yes, visitors can explore nearby spots like RushMyPassport in FedEx Office for travel services and Atha's Roast Beef & Pizza for other dining options.
Is there a Starbucks close to Five Guys in Peabody for coffee before or after your meal?
Yes, a Starbucks coffee shop is located nearby, perfect for grabbing coffee or snacks in conjunction with your Five Guys visit.
Are there other fast food options close to Five Guys Peabody?
Yes, Qdoba and Tom's Bourbon Street Pizza are nearby restaurants offering different fast food choices if you're looking to explore other options.
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