Five Guys

4.3
1248 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 227 Andover Street in Peabody is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
227 Andover Street, Peabody, MA
01960, United States

Hours

Reviews

4.3
1,248 reviews
5 stars
756
4 stars
307
3 stars
104
2 stars
27
1 star
54

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries, noting freshness and taste, though some experienced issues with soggy burgers and undercooked fries.

Service Issues

Mixed reviews on service; while some praised friendly and accommodating staff, others reported rude behavior and incorrect orders.

Cleanliness

Several customers mentioned cleanliness issues, with reports of dirty tables and a greasy floor, contrasting with some who found the location very clean.

Wait Times

Long wait times were frequently mentioned, with some customers expressing frustration over delays in receiving their orders.

Pricing

Many customers felt the prices were high for the quality and service received, leading to some dissatisfaction.
  • JR
    Jordan Ryan
    Dec 26, 2025
    4.0
    5 guys makes the best burgers I have ever had but the one thing I can’t stand about them and this goes for every place for the most part. Melt the friggin cheese in my burger! If I open my sandwich and the American cheese is still shaped like cheese and cold that means it could be even better if you just put the cheese on a couple seconds earlier! This goes for Peabody diner, dunking donuts, almost every place I get a breakfast sandwich!! MELT THE CHEESE! 😝
  • TS
    Ted Stubbs
    Dec 10, 2025
    5.0
    5 stars easily, great service, the guys made me another burger no problem, free of charge since the order was kind of mishmashed
  • KS
    Kristen Sikora
    Dec 3, 2025
    1.0
    The little older lady at the register was awesome. But the place was dirty, and crowd was less than desirable... Greasy thrown together Burger not like it used to be when they first opened.
  • WR
    William Recio
    Oct 22, 2025
    5.0
    Jose H was very kind and very respectful, his service was great.
  • CT
    Charlie Taylor
    Oct 5, 2025
    4.0
    Burger and cajun fries were great!!! AC must be broken because it felt like the heat was on! It was cooler outside in the sun than in the restaurant!

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.