Five Guys

4.4
1242 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 227 Andover Street in Peabody is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
227 Andover Street, Peabody, MA
01960, United States

Hours

Reviews

4.4
1,242 reviews
5 stars
752
4 stars
306
3 stars
104
2 stars
27
1 star
53

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed, with some praising friendly staff while others reported rude behavior and long wait times.

Food Quality

The food quality received positive feedback overall, especially for burgers and fries, but there were complaints about incorrect orders and inconsistent preparation.

Cleanliness

Cleanliness was frequently mentioned, with many customers noting the restaurant was clean, while others reported dirty tables and floors.

Pricing

Customers expressed concerns about high prices, with some feeling the cost was not justified by the quality of food received.

Atmosphere

The atmosphere varied, with some enjoying the vibe while others noted issues like poor air conditioning and loud employee interactions.
  • WR
    William Recio
    Oct 22, 2025
    5.0
    Jose H was very kind and very respectful, his service was great.
  • CT
    Charlie Taylor
    Oct 5, 2025
    4.0
    Burger and cajun fries were great!!! AC must be broken because it felt like the heat was on! It was cooler outside in the sun than in the restaurant!
  • BP
    Brianna Pare
    Oct 2, 2025
    1.0
    I was really disappointed with this location. I order online and they did not put over half of the topping I ordered. Really unfortunate to have workers who care so little on the product they are making the customers.
  • MP
    Matthew Pauley
    Aug 28, 2025
    5.0
    Great place to stop in for a burger. Friendly staff.
  • DD
    Donna DeSanctis
    Aug 17, 2025
    5.0
    So good and the fries 🍟 are incredible

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.