Dunkin'

3.9
342 reviews
Get DirectionsCallWebsite

Business Details

3 Central St, Peabody, MA
01960, United States
(978) 531-9788
https://www.dunkindonuts.com
GoogleInstagramTwitter

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Peabody, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3 Central St, Peabody, MA
01960, United States

Hours

Reviews

3.9
342 reviews
5 stars
181
4 stars
66
3 stars
35
2 stars
15
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers expressing dissatisfaction with how their concerns were handled.

Order Accuracy

A significant number of customers reported issues with incorrect orders, including missing items and wrong food or drink selections.

Cleanliness

While some customers noted cleanliness, others mentioned a lack of restroom facilities and overall poor hygiene standards.

Speed of Service

Many reviews indicated long wait times for orders, with some customers experiencing delays even when the store was not busy.

Product Quality

Mixed feedback on product quality, with some praising the coffee and food, while others complained about poorly made items and inconsistent taste.
  • JJ
    Jordani Jorge
    Nov 14, 2025
    1.0
    the workers dont even know how to take the code from the app , Then giving me the wrong order too , they dont even know how to speak english and they so rude too the wors dunkins ever
  • JP
    John Provencher
    Nov 12, 2025
    1.0
    Drive the extra 2-5 minutes to order elsewhere. It will be worth your while and actually worth the money you spend. I ordered a simple bagel with crème cheese on it toasted. They slice a bagel I toasted and throw a container of crème cheese in the bag and called it a day. If I wanted to make my own breakfast I would have and I definitely wouldn't spend $4 to do it myself... I mean come on. Something as simple as a bagel? Do better... luckily at my work I have a toasted so I finished the other half of their job for them. Like I said make sure you drive the extra 3 minutes to actually get what you pay for. Also the coffee was horrible (all it was was an iced coffee regular with caramel) .. they dumped half a cup of crème in there and it tasted like flavored milk. STAY AWAY FROM THIS LOCATION.
  • BB
    Bailey Bernier
    Nov 10, 2025
    1.0
    I ordered hot coco, which they were “out of” and ordered snakin bacon that was burnt but somehow cold? unimpressed.
  • BC
    Brianna Cruz
    Nov 1, 2025
    1.0
    This morning I went to get a coffee and a chocolate chip muffin. The coffee was good, but they gave me chocolate donut instead of my muffin. So I drive back let them know, and they gave me a muffin but when I got to work, it turned out to be blueberry. Like come on, I ordered two things please do better..
  • CK
    Chris Kazes
    Oct 18, 2025
    1.0
    Worst opening team in history. Be weary if you like good correctly made coffees Best to go if still hungover or drunk as you won't care that they don't listen to your order and make you a wildcard coffee! Fun times
Read more reviews on Google

Frequently Asked Questions About Dunkin'

What are Dunkin' Peabody's regular opening hours?

Dunkin' Peabody is open every day from 5:00 AM to 10:00 PM.

Does Dunkin' Peabody offer delivery and curbside pickup services?

Yes, Dunkin' Peabody offers both delivery and curbside pickup services for customer convenience.