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Dunkin' Zero
Brand Certified

Dunkin'

3.7
(217 reviews)

Business Details

527 Lowell St, Peabody, MA
01960, United States
(978) 535-5065
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Peabody, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
527 Lowell St, Peabody, MA
01960, United States

Hours

Reviews

3.7
217 reviews
5 stars
103
4 stars
39
3 stars
23
2 stars
16
1 star
36

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are highly inconsistent, with reports of both excellent and terrible service, including rude staff and long wait times.

Order Accuracy

Many customers reported frequent issues with incorrect orders, leading to frustration and disappointment.

Cleanliness

The cleanliness of the location received positive remarks, particularly regarding the restrooms.

Coffee Quality

While some customers enjoy the coffee, there are numerous complaints about poor quality, including incorrect preparation and bad taste.

Staff Training

There are concerns about staff training and professionalism, with many reviews indicating a lack of proper training leading to service issues.
  • RS
    ramkumar p s
    Feb 22, 2026
    1.0
    Lousy service yelling at customers
  • MU
    ManuelAntonio Medina Ureña
    Jan 3, 2026
    5.0
    Los productos todos frescos
  • MM
    MnM
    Dec 25, 2025
    5.0
    I am a loyal customer at this Dunkin’ and everybody here is always so nice and polite, service is amazing, and the workers actually work hard and put effort in making the food and serving their customers. There was this one specific lady who is always smiling and giving the best service to me and obviously others. Her name is Hiba! She needs a raise she’s so sweet and always treats her customers with good intentions. God bless her!
  • SS
    Sofia Suciu
    Nov 8, 2025
    5.0
    guy at counter was great customer service
  • MM
    Michael Galvin (Mike)
    May 23, 2020
    3.0
    Got my latte order wrong.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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